Ask Carole

Welcome! I created this blog to answer some of the questions people have been asking about the CTA's funding situation. We on the board have asked many of these same questions, and we want to help get the word out. So please feel free to send comments or questions to CTAboard@transitchicago.com, and check back regularly for answers and updates to our efforts to increase transit funding. -- Carole

Tuesday, April 18, 2006

Performance comments

There are several great comments and questions in response to the performance measure update -- which is exactly why CTA needs a broader public discussion of this data and what it means to our customers. I have asked CTA staff to look into a number of specific concerns, but I am pleased report that the concerns about overcrowded Brown Line trains on Friday and Saturday evenings will be addressed by doubling capacity from the Loop from 2- to 4-car trains. I've asked our staff to continue to monitor ridership levels, but please don't hesitate to weigh in if you think a change is warranted.

I am also well aware that when the Brown Line project is completed, the north Red Line will be the only rail line without a recent major overhaul. It's a big part of our unmet capital needs and a major reason we need a comprehensive, long-term capital plan to bring our system to a state of good repair. However, as I said back in August, we are working to eliminate all of the slow zones on the Red Line. Unfortunately, it takes a slow zone to fix a slow zone -- we can't replace ties and do other structural work while running full-blown service. You will continue to see the effect of those construction slow zones in non-peak hours as we try to get as many north and south Red Line slow zones eliminated before the Belmont and Fullerton station projects get underway.

Please also remember that Red Line and Brown Line trains are scheduled to run as often as every 3 minutes during peak service hours. It should be obvious that even minor service disruptions delays caused by sick passengers, signal problems, or equipment problems will require trains on these lines to stop and wait for signals ahead much more frequently than on lines where trains are spaced much further apart.

Wednesday, April 12, 2006

Transit -- not just for commuting

Did you know that Cook County is home to multiple wilderness areas? And I’m not talking about the South Side and Southland now that the Dan Ryan project is underway.

In this Tribune article (registration may be required), author Barbara Brotman discusses the Friends of the Forest Preserves and Friends of the Parks publication “Ten City Escapes"(PDF), which describes ten easy day trips on public transit to nearby Cook County Forest Preserves. Like most good things in our region, you don’t need a car to get to these areas of quiet and natural beauty, and of course you’ll be doing your part to slow environmental degradation by using public transit. I’m thankful to the Friends’ groups for putting this information out there, and once again showing that transit can be so much more than just commuting.

Tuesday, April 11, 2006

Measuring performance -- update

In January I launched an initiative to post more performance data online. Last month the Chicago Transit Board received an updated list of performance measures and continued our discussion about how to measure our operational success with clear performance standards and improved transparency for our customers. To that end, you can now see a link to a variety of recent performance indicators on the Chicago Transit Board site. Those include a performance measure summary, a rail slow zone map (for non-construction slow zones), and an Extra Travel Time advisory for construction activity. Most of these have been posted in the past as part of longer presentations, but I wanted to highlight them here. If you look through those detailed presentations you'll find more detail about current operating standards and definitions.

As this article reports, CTA is testing technology to provide real-time bus location information to customers at bus stops and via personal handhelds (e.g., a web-enabled cell phone). As one commenter suggested, ideally we should provide the same information for the rail system, but upgrading the technology to do this on both bus and rail is a fairly significant undertaking. That’s one of the reasons I’ve asked for better performance indicators so that we can develop a performance baseline and a sound business case for the additional investment.

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