"An Empirical Study: Measuring the Service Quality of an e-Learning System ..."

Ruobin Wang, Zhijun Yan, Kecheng Liu (2010)

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DOI: 10.1109/ICEE.2010.1345

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Ruobin Wang, Zhijun Yan, Kecheng Liu:
An Empirical Study: Measuring the Service Quality of an e-Learning System with the Model of ZOT SERVQUAL. ICEE 2010: 5379-5382

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