Duncan McRae

Duncan McRae brings 29 years of window industry expertise to his role as The Window Pro, producing educational content across YouTube, podcast, and Substack platforms. His YouTube channel focuses on window cleaning operations, equipment reviews, and sourcing guidance for industry professionals. The Window Pro Podcast features conversations with established window industry veterans and emerging business owners. The Window Pro Handbook on Substack covers warranty management, team development, and sales strategies for window installers, dealers, and manufacturers. McRae provides specific guidance on industry tools like Wagtail Orbital and Squeegee App, along with systems for client relationship management. His content addresses both technical skills and business operations for window cleaning enterprises. McRae's educational resources span the complete window industry ecosystem, from cleaning services to manufacturing and supply chain. His platforms deliver operational frameworks for business launch, scaling strategies, and process improvement methodologies. The Window Pro's content serves window cleaning professionals, installation teams, and industry suppliers seeking practical knowledge based on documented field experience.