Question 1

What are the clinic's hours of operation? 请问可以了解营业时间吗?

Accepted Answer

Mon & PH 星期一和公共假期 : Closed 
Tues - Sat 星期二至六 : 9am - 6pm
Sun 星期日 : 9am - 2pm

Question 2

What is the best way to contact you? 如何联系你们?

Accepted Answer

Reach us best via WhatsApp or social media messages. Calls might be missed during treatments. Thank you!
通过 WhatsApp 或社交媒体消息联系我们是最佳方式。由于治疗过程中可能无法接听电话, 敬请谅解! 谢谢!

Question 3

Do I need to make an appointment before visiting the center? 我需要预约才能来治疗中心吗？

Accepted Answer

Yes, we recommend making an appointment in advance to ensure you can receive treatment at a convenient time. You can book via our phone / WhatsApp & Online booking system. Walk-ins are also welcome, subject to availability.
是的，我们建议提前预约，以确保您可以在方便的时间接受治疗。您可以通过我们的电话或在线预约系统预订。当然, 我们也欢迎临时到访，但需视当天预约情况而定。

Question 4

What services do you provide? 你们的治疗包括哪些服务？

Accepted Answer

We provide the following services 我们提供以下服务:
- Back pain treatment 背痛治疗
- Muscle rehabilitation 肌肉康复
- Stroke rehabilitation 中风康复
- Sports injury recovery 运动损伤康复
- Geriatric Wellness Program 长者健康计划
- Post-operative rehabilitation 术后康复

Question 5

What should I prepare for my first consultation? 初次咨询需要准备什么？

Accepted Answer

For your first consultation, please bring any relevant medical reports or scan results (if have) so that we can better understand your condition and provide a personalized treatment plan.
在首次咨询中，请携带任何相关的医疗报告或扫描结果 (如有)，以便我们更好地了解您的情况并提供个性化的治疗计划。

Question 6

How long does a treatment session take? 治疗需要多长时间？

Accepted Answer

A typical physiotherapy treatment session lasts 45 minutes, depending on your needs and condition.
每次物理治疗通常需要45分钟，具体时间根据您的需求和情况而定

Question 7

Do you provide house call services 是否提供上门治疗服务？

Accepted Answer

Yes, currently we provide house call services within a limited area. At the moment, we can only cover nearby locations. Additional charges will apply based on mileage.
有的, 目前我们提供上门服务，但仅限于特定区域。现在我们只能覆盖附近的地点，额外费用将根据路程计算。

Question 8

How can I pay for the treatment 如何支付治疗费用？

Accepted Answer

Currently we accept cash, bank transfers, debit & credit cards, and e-payment methods [such as TNG eWallet and DuitNow QR].
我们接受现金、银行卡转账，信用卡以及电子支付方式（如TNG eWallet & DuitNow QR).

Question 9

Where is your center located 你们的治疗中心在哪里？

Accepted Answer

We currently have 2 locations : 
📍HQ : Aman Puri Kepong - KL                                     
📍TwentyFive7 Kota Kemuning -Selangor       
  
Search Futureproof Physio Kepong / FutureProof Physio Kota Kemuning

FutureProof Physio & Rehab

- Physio - Rehab - Nutrition

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