Quibi is an American subscription-based Over-The-Top (OTT) mobile streaming platform which is the brainchild of former Disney executive and DreamWorks Animation co-founder, Jeffrey Katzenberg. The platform aims to deliver short-form video on a mobile-only platform.
The OTT platform targets smartphone users, 25-to-35-year-old millennials, who are always on the go; those who are looking for a short videos called ‘quick bites’ to keep them occupied, for instance, on their way to work or during a short break. The platform hosts new episodes or ‘chapters’ every day, each with a length of 10 minutes or less.
Katzenberg envisioned the idea of a disruptive innovation which delivers short-form scripted and unscripted content directly to a user’s smartphone.
The app is available to download on the Google Play Store and the Apple App Store. Quibi currently offers two subscription prices: $4.99 with ads or $7.99 without ads.
The OTT platforms have revolutionised the pattern of content consumption in the market, proving to be a disruptive innovation model which has already crossed over to the late majority phase.
The statement can be supported with the number of subscribers that are now opting for OTT platforms as compared to linear TV. The ensuing lockdown due to the pandemic also contributed to the growth of SVOD (subscription video on demand).
According to an article by New York Times, Netflix had 182.8 million subscribers as of April this year; Disney had 54.5 million Disney+ subscribers as of May 4; Amazon Prime Video has around 56 million subscribers in the US alone. Apple TV Plus and HBO Max have also launched this year but are struggling to make a mark in the streaming sector.
Not only was Quibi late in joining the OTT bandwagon, it also launched in the middle of a pandemic. Mobile analytics firm Sensor Tower estimates only 4.5 million have downloaded Quibi in total since its launch. The platform is available in the US, Canada, the UK, Ireland, Australia, and Germany, among others. In Canada, communications company Bell Media is Quibi’s marketing partner and the first Canadian provider of daily content for the new platform.
While Quibi is mostly focussed on delivering entertainment content, the platform also hosts news programmes. There is potential to build small news snippets in the video form for users with the Turnstyle technology which aims to offer a better user experience by switching to landscape or portrait viewing. Content being made specifically for Quibi has been framed in a way so that it suits either aspect ratio.
However, Quibi has had a bad start owing to the Covid-19 pandemic, according to Katzenberg. The platform was launched earlier this year on April 6 with 50 shows at launch and 125 more slated to roll out this year.
Not only did the platform have to compete with the already saturated OTT market, the world was also adjusting to the lockdown. The platform was being launched for on-the-go users but with the pandemic restricting everyone to their homes, the biggest selling point of the platform was rendered moot.
Quibi’s business model aims to satiate an endless appetite for entertainment. However, the concept is not new. The mobile-viewing feature is already available on Facebook, Instagram, Snapchat, TikTok and YouTube which also offer news in short-form videos for free. Further, the streaming app does not offer the option to cast content on a big screen.
Despite the fact that Quibi raised around $1.8 billion, according to the data provided by Crunchbase, and is backed by major players in the market including NBCUniversal, WarnerMedia, Lionsgate, and ITV, the platform has struggled to rope in paid subscribers.
Based on Technology Adoption Life Cycle model, Quibi seems to have lost momentum after reaching early adopters. The chasm between the early adopters and early majority is too great to cross with the current situation.
Quibi Co-founder Katzenberg outrightly blamed the pandemic for the app’s inability to capture the audience attention despite hosting a star-studded content line-up which includes Jennifer Lopez, Sam Raimi, and the Russo brothers.
Tracing Quibi’s growth since its launch using the Technology Adoption Life Cycle bell curve, it seems that the platform was taken in by the illusion of growth and failed to factor in the chasm between the early adopters and the early majority.
In the initial days of launch in April, the platform saw nearly a million users who signed up for the 90-day free trial, Sensor Tower estimates. But the growth was short-lived with only 72,000 users who stuck around after the trial ended. However, Quibi is yet to announce an official subscriber count.
There is still hope for Quibi as the world is slowly getting back on its feet and the platform’s target audience will be mobile again.
But the platform still faces a number of challenges. The platform has fallen flat on the expectations of the users who have a lot more options to choose from.
The time to move from early adopters to early majority users is hard to predict because of the uncertainty due to the pandemic. The surge in users could also be attributed to the 90-day free trial after which the retention was only 8%.
It could be that the trial is already becoming cold and the chasm is widening as other platforms compete for eyeballs, even though Quibi keeps insisting it is not in competition with other OTT platform with long-form content.
In the reading, ‘Crossing The Chasm’, Tarzan’s example comes to mind where momentum plays a very important role to move from vine to vine. It seems as if Quibi has missed that momentum and is frantically jerking around trying to find a way to move forward without leverage.
To conclude, the organisation can choose to be late majority in this case and hope to wait out the pandemic before adopting Quibi as one of the modes of content distribution.


