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ITIL conform CMDB solution for documenting your entire IT landscape
i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation:
The technical documentation: This means that all information can be organised (details flexibly adjusted), stored and maintained in one place. This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification.
i-doit allows...
A widely-used open source supportticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Modified only slightly from the parent Open Source Package per GPL st
Ticket-IT is a tool for creation, management and accompaniment of tickets for companies who need a better integration and distribution of informantion about customer services, support, product development, callcenter, etc, among their departments.