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Enterprise-grade ITSM, for every business
Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
NOTE: all TSG Product Documentation has moved to GitHub.
The Active Wizard is a configurable infrastructure for dynamic forms and dynamic workflow. It has a unique wizard interface that presents users with small sections of the form at a time. Not only will answers drive what future pages are displayed to but also will drive workflow approvers.