Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
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Gen AI apps are built with MongoDB Atlas
Build gen AI apps with an all-in-one modern database: MongoDB Atlas
MongoDB Atlas provides built-in vector search and a flexible document model so developers can build, scale, and run gen AI apps without stitching together multiple databases. From LLM integration to semantic search, Atlas simplifies your AI architecture—and it’s free to get started.
An open source, web based, platform independent knowledge base system.
...Users can view all data but only modify their own data unless user is admin or moderator, default users can't delete anything. Moderator is more restricted then admin but less restricted then default user. Supported data export formats: .doc .xls .csv .pdf and .xml. Printing and exporting can be done from any part of the site. single articles or multiple items from the list view. Multiple report types to keep track of your site. Change password support, Password recovery by user name or email support