i20k es un software que facilita a las organizaciones tecnológicas obtener y mantener la certificación ISO 20000. Desarrollado por Soitsa (www.soitsa.com), su estructura es la misma que la del estándar y sus funcionalidades facilitan la mejora continua del servicio y generan las evidencias necesarias para las auditorías internas y las de certificación. Ha sido reconocida como un software excelente dentro de la fase de pruebas por auditores certificados.
i20k is a software that enables organizations to gain and maintain technological ISO 20000 certification. Powered by SOITSA (www.soitsa.com), its structure is the same as the ISO standard and its features facilitate continual service improvement and generate the necessary evidence for internal audits and certification. i20k has been recognized as an excellent software in the testing phase by certified auditors.

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License

GNU General Public License version 3.0 (GPLv3)

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Additional Project Details

Languages

English

Intended Audience

Information Technology

User Interface

Web-based

Programming Language

Java, JavaScript

Database Environment

MySQL

Related Categories

JavaScript Time Tracking Software, JavaScript Business Service Management Software, JavaScript Knowledge Management Software, Java Time Tracking Software, Java Business Service Management Software, Java Knowledge Management Software

Registered

2013-04-17