ClobbaCode Software
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Geomant WallboardGeomant
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Related Products
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About
Clobba is a comprehensive reporting, analytics, and monitoring suite designed for unified communications platforms, especially Microsoft Teams, that gives organizations deep visibility into voice, collaboration, and licensing usage. It delivers customizable dashboards and historical reports for metrics such as call quality (packet-loss, latency, jitter), multi-leg call flows, user-adoption trends, device and headset usage, queue and auto-attendant performance, and license distribution and utilization. Clobba supports role-based access, automated scheduling of reports, real-time alerts when thresholds are exceeded, and deployment either via the vendor cloud or on-premises. The core product is further extensible via modules like Clobba Real Time (live wallboards and trend analytics), Range Manager (DID/number management), Queue Manager (call queue/auto-attendant configuration), License Adoption, and Voice Recorder.
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About
Real-time and historical performance management solutions for wallboards and agent desktops. Enhance call center efficiency: turn data into actionable information. Optimize your workforce, keep agents informed and empower them to self-manage. Deliver outstanding customer experience and real-time performance metrics for responding to changing demands. Keep everyone in your center on the same page, working to deliver a great customer experience. A unified agent experience, whether remote or in the center. Stay on top of goals! Geomant Wallboard solutions can aggregate and display data from practically any source. We have certified connectors and extensive experience with many CRM platforms. Provide decision-makers with critical metrics across multiple platforms with a unified view of operations. Empower your management team with mobile access, allowing them to keep a pulse on the business from any location.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT operations, UC architects and contact-center managers seeking a tool providing actionable insights into communication platforms, performance, adoption and cost optimization
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Audience
Companies looking for a solution to display real-time and historic metrics from any source
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCode Software
Founded: 2013
United States
www.codesoftware.net/clobba/
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Company InformationGeomant
Founded: 1984
United Kingdom
www.geomant.com/end-user-solutions/wallboards-for-contact-centers
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Categories |
Categories |
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Integrations
Avaya Cloud Office
Microsoft Teams
Cisco CX Cloud
Cisco Webex
IBM Watson
Inova
LUIS
MiCloud Connect
Microsoft 365
Microsoft Dynamics 365
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Integrations
Avaya Cloud Office
Microsoft Teams
Cisco CX Cloud
Cisco Webex
IBM Watson
Inova
LUIS
MiCloud Connect
Microsoft 365
Microsoft Dynamics 365
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