Happ EX PlatformHapp Consulting Services
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Related Products
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About
A successful Customer Experience program does much more than drive short-term, tactical business improvements. It also aids strategic planning and the long-term actions that ultimately deliver a higher return on investment. Happ helps you measure the right customer experiences so you can increase: customer retention, employee engagement and revenue. Customer experience management drives improved business performance. Understanding your customers’ expectations and what is crucial to their satisfaction helps you set priorities and reduces investment risk.
HAPP customer experience management platform features. Digital surveys: Send surveys through alternative digital channels to optimise response rates. Fully automated: Insight collection process triggered by transactions, enabled by simple integrations. Machine learning: Ask the right question to the right customer at the right time – no more frustrated customers and poor survey experiences.
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About
Bulk SMS messaging, trigger word automation & powerful pulse surveys to ensure higher employee engagement, commitment & safety. Allow your remote workforce to thrive by providing opportunities for greater engagement and feedback. Remote working has risen in both popularity and necessity, but with it comes challenges that can impact employee productivity, collaboration and overall satisfaction. Send bulk text messages and emails to your employees to ensure higher engagement. Send Pulse surveys as part of your people strategy to identify areas to improve employee experience and satisfaction. In emergencies simply text your trigger word to a dedicated number and your predefined message is sent automatically. Quickly and easily create and send SMS and Email campaigns to individuals or groups of employees. Send immediately or schedule for a time that suits you.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
For companies that need software to streamline employment management
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Audience
Companies seeking a bulk SMS messaging and trigger word automation solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$0.99 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHapp Consulting Services
Founded: 2015
United Kingdom
www.happcons.com
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Company Informationfinfo
Founded: 2014
United Kingdom
www.finfo.io
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Categories |
Categories |
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Wireless Expense Management Features
CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting
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Integrations
No info available.
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Integrations
No info available.
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