Best Network Troubleshooting Software in South America

PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.

Troubleshooting network issues is faster and easier with Auvik. Automated discovery and mapping provide instant visibility into your infrastructure, while real-time monitoring pinpoints root causes before they escalate. Auvik’s intuitive dashboards and detailed diagnostic tools guide you to solutions quickly, minimizing downtime and user frustration. Whether addressing bandwidth bottlenecks, device failures, or configuration issues, Auvik empowers your team to resolve problems with precision and confidence.

NetCrunch is a powerful, scalable, all-in-one network monitoring system built for modern IT environments. It supports agentless monitoring of thousands of devices, covering SNMP, servers, virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), traffic flows (NetFlow, sFlow), logs, and custom data via REST or scripts. With 670+ monitoring packs and dynamic views, it automates discovery, configuration, alerting, and automates self-healing actions for efficient remote remediation in response to alerts. Its node-based licensing eliminates sensor sprawl and complexity, providing a clear, cost-effective path to scale. Real-time dashboards, policy-driven setup, advanced alert tuning and 40+ alert actions including remote script execution, service restart, process kill or device reboot-make NetCrunch ideal for organizations replacing legacy tools like PRTG, SolarWinds, or WhatsUp Gold. Fast to deploy and future-proof. Can be installed on-prem, self-hosted in the cloud, or mixed.

OpUtils is IP address and switch port management software that is geared towards helping engineers efficiently monitor, diagnose, and troubleshoot IT resources. OpUtils complements existing management tools by providing trouble shooting and real-time monitoring capabilities. It helps network engineers manage their switches and IP address space with ease. With a comprehensive set of over 20 tools, this switch port management tool helps with network monitoring tasks like detecting a rogue device intrusion, keeping an eye on bandwidth usage, monitoring availability of critical devices, backing up Cisco configuration files, and more. Enable advanced IP scanning of IPv4 and IPv6 subnets in your network to identify the available and used IP addresses. Scan all the switches in your network, map switch ports, run port scans and view details such as physical location, user, and more. Identify rogue device intrusions and block access to these devices.

FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

Pulseway is a real-time remote monitoring and management (RMM) software for MSPs and IT departments that allows you to take full control over your entire IT environment. Easy to use and quick to deploy, Pulseway ensures that any IT issues are detected, monitored, and addressed at the earliest time possible. The platform offers complete visibility through the Pulseway Dashboard, advanced automation, remote control, OS & 3rd party patch management, network monitoring, IT automation, custom reports, complete command traceability, email notifications, and so much more. We also offer add-ons for endpoint protection, business management (PSA) and backup & disaster recovery software and integration with leading AV providers to give you the power of a full IT stack. Over 6,000 customers worldwide use Pulseway every day to pro-actively manage their own and customers IT infrastructure. Test it free today with our 14-day no commitment trial.

Noction Flow Analyzer (NFA) is a network analytics, monitoring, and alerting tool capable of ingesting NetFlow, IPFIX, sFlow, NetStream, and BGP data. The NetFlow analyzer enables engineers to optimize their networks and applications performance, control bandwidth utilization, do the proper network capacity planning, perform detailed BGP peering analysis, improve security, and minimize network incidents response time.

Sematext Cloud is an innovative, unified platform with all-in-one solution for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reducing the time of root-cause analysis, understanding user behaviour and tracking key business metrics. The main capabilities range from log monitoring to APM, server monitoring, database monitoring, network monitoring, uptime monitoring, website monitoring or container monitoring Find complete details on our website. Or better: start a free demo, no email address required.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Video quality control tool. Software solution for UDP, RTP, HTTP and HLS streams quality control and measurement of QoS and QoE parameters in all segments of distributed networks. Probes operating 24/7. You have total control over the network. Less than 30 minutes to begin monitoring your streams. Save on specific equipment, reduction of network maintenance expenses. Friendly data layout and all the advantages of web interface. Stable customer base thank to continuous quality control and quick fixation of detected violations. Available as a cloud service or stand-alone solution for local networks. Elecard Boro software probes monitor packet loss, video freeze, SCTE35 labels for UDP/HLS/DASH/RTP/HTTP. The solution provides fast and cost-effective monitoring of content delivery networks and ensures localization of the most common violations.

Netreo is the most comprehensive full stack IT infrastructure management and observability platform. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others.

UVexplorer PRO automatically and quickly discovers all of the information about the devices on your network and the connections between them. UVexplorer creates network maps for documentation, meetings, presentations, sharing with your boss, or hanging on the wall. Export UVexplorer's automated network maps to PRTG, LucidChart, Microsoft Visio™, PDF, and SVG file types. UVexplorer also backups and provides change notifications for configurations of your network devices, such as routers, switches, and firewalls. Track how device configurations change over time. With UVexplorer's PRTG Connector, add powerful network discovery, detailed device inventory, and automatic network maps to PRTG Network Monitor. Capture detailed device and network inventory information to help meet documentation requirements of governmental regulations like PCI, HIPAA, FISMA, SOX, etc. Analyze and solve network and device problems with UVexplorer's suite of diagnostic tools.

CySight's Dropless Collection method provides absolute data retention, enabling the most data orientated decision making and cost-effective workflow for any organization, significantly enhancing network performance, network security and cyber intelligence to the highest level. With a Unique approach, CySight delivers comparative baselining, superior granularity, scalable collection, root cause analysis and QoS Analysis. All Designed to run independently or work together as a powerful single unit. CySight empowers communication and application visibility for networking, security, billing and compliance with high-end integrated network traffic analytics, granular forensics, cybersecurity intelligence, cloud usage, internet-of-things analytics, peering and billing to medium and large enterprise customers and service providers. Our objective at CySight is to reveal your data’s potential and eliminate all blind spots.

IBM NS1 Connect offers premium, authoritative DNS and advanced traffic steering to deliver the high-performance, reliable, secure network connectivity that businesses need to meet increasingly sophisticated customer expectations. NS1 Connect’s global anycast network provides the massive capacity and scale needed to keep users reliably connected across the world. An API-first architecture empowers teams to embrace automation and streamline DNS management. Enterprises with complex network infrastructures can take performance to the next level with sophisticated traffic steering capabilities and real-time reporting on DNS observability data.

Epitiro remote network monitoring probes keep you informed of your Ethernet, Wi-Fi, and/or LTE service performance and user experience. Deploy Epitiro hardware probes at key locations and continuously test network performance and bandwidth for multiple broadband networks. Easily configure test networks and schedules from our cloud interface. Test on demand or on schedule. Set-up performance alerts for you and your team. Assure captive portal and splash page operation and performance. Invite your team and customer stakeholders to securely view performance from their desktop or mobile app. Enterprise class administrative features and scalability. Comprehensive end-to-end performance tests include Ookla Speedtest, Latency, Jitter, Packet Loss, application performance for Browsing, Dropbox, Youtube as well as iPerf and traceroute support. QoS. QoE.

CruzOC is a scalable multi-vendor network management and IT operations tool for robust yet easy-to-use netops. Key features of CruzOC’s integrated and automated management include performance monitoring, configuration management, and lifecycle management for 1000s of vendors and converging technologies. With CruzOC, administrators have implicit automation to control their data center operations and critical resources, improve network and service quality, accelerate network and service deployments, and lower operating costs. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. NMS, monitoring & analytics -- health, NPM, traffic, log, change. Automation & configuration management -- compliance, security, orchestration, provisioning, patch, update, configuration, access control. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments available on-premise and from the cloud.

Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.

CruzNow is a SaaS-based, single-pane-of-glass infrastructure management solution for IT teams to configure, monitor, troubleshoot, and manage your multi-vendor/technology infrastructure including routers, switches, servers, operating systems, software stacks, any physical or virtual device! By moving your infrastructure management to a SaaS solution, you can reduce overhead, save time and money, and free IT staff to focus on more strategic initiatives.

Cruz IoT Device Director (CruzIoT) is a comprehensive and scalable management product to securely and efficiently onboard, monitor, and manage IoT devices from any vendor. IT staff can automate the deployment of bulk IoT devices, monitor alerts and notifications, troubleshoot, configure devices, view audit logs, and remotely push firmware updates to fleets of devices at once through over-the-air (OTA) updates.

Cruz Wireless Controller lets IT departments view, monitor, and configure multi-vendor wireless IT infrastructures. It provides end-to-end visibility and control over the wireless devices on your network. With Cruz Wireless Controller, automate discovery, performance monitoring, configuration backup and restore, firmware management, scheduling, traffic flow analysis, configuration audit capabilities, scripting, reporting, and more, all from a single-pane-of-glass and an affordable price. --Performance statistics, real-time health monitoring, firmware/SW management, backup, restore, deploy, one-to-one or groups, enforce device security policies, push and monitor configurations to wireless controllers, APs, and network switches. --Trigger network health alerts, automate repetitive tasks, simplify live/remote troubleshooting, ensure service availability, and multi-vendor features. --IT departments can simplify deployment and management with a single tool to manage their operations

FortiAIOps delivers proactive visibility and speeds IT operations, powered by AI. FortiAIOps is an artificial intelligence with machine learning (AI/ML) solution for Fortinet networks. This ensures quick data collection and identification of network anomalies. Fortinet network devices (FortiAPs, FortiSwitches, FortiGates, SD-WAN, FortiExtender) across the network feed the FortiAIOps dataset, enabling insights and event correlation for the network operations center (NOC). Enable visibility into your network across the full OSI stack. For example, get Layer 1 information, such as full RF spectrum analysis to understand interference on your Wi-Fi network. And, get Layer 7 application information that allows you to see what applications are traversing your Ethernet and your SD-WAN connections. Utilize a suite of troubleshooting tools to probe the network and understand diagnose issues. VLAN probing, cable verification, spectrum analysis, service assurance, and more.