Audience

Car dealers interested in a digital voice assistant platform that handles and appoints inbound service calls

About Brooke.ai

Hiring Brooke as your Digital Voice Assistant means improved customer satisfaction by steering the most common conversations to a smart assistant who can answer frequently asked questions and schedule service appointments based on customer needs and dealership policies. Regardless of whether calls are routed to the service drive or specialized agents, challenges remain with both. Staffing gaps and high call volume from customer follow-up calls and status checks are the most significant drivers of connectivity fail points for the BDC. Brooke makes customer experience efficient and effortless, providing a consistent and dependable experience. Brooke provides quality and savings, reducing average handling time and providing the right experience the very first call at a fraction of the cost it would take a human.

Integrations

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Company Information

Brooke.ai
www.brooke.ai/

Videos and Screen Captures

Brooke.ai Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Live Online
Videos
Support
Phone Support
Online

Brooke.ai Frequently Asked Questions

Q: What kinds of users and organization types does Brooke.ai work with?
Q: What languages does Brooke.ai support in their product?
Q: What kind of support options does Brooke.ai offer?
Q: What other applications or services does Brooke.ai integrate with?
Q: What type of training does Brooke.ai provide?

Brooke.ai Product Features

Auto Dealer

New Car Lot
Form Printing
Buy-Here-Pay-Here
Used Car Lot
Parts Management
Sales Management
Collections Management
Service Department
Online Inventory
Customer Database
Inventory Management
Accounting
Lease Management
Financing Management
F&I Management
New Car Dealer
Website Integration
Document Management
Contact Database