Alternatives to Gleap
Compare Gleap alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Gleap in 2026. Compare features, ratings, user reviews, pricing, and more from Gleap competitors and alternatives in order to make an informed decision for your business.
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1
Bird Eats Bug
Bird Eats Bug
Catch, report, and fix bugs faster. Screen recording with console logs. Found a bug? Create a screen recording without launching another application. Bird replays automatically include console logs and other technical data (browser, OS, screen size, etc.) to help developers spend less time on bugs and unnecessary back-and-forth. 👇More information about Bird👇 🐦 Who is Bird for? Mainly web development teams: PMs, Engineers, QA and Designers. You can also get much better bug reports if non-technical people in your company start using Bird as well. ⏳Quick setup Takes quite literally 5 minutes. No coding or technical knowledge needed. ⚠️ JavaScript error tracker Bird automatically notifies you about JavaScript errors on the pages of your choice.Starting Price: $15/user/month -
2
Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $7 per month -
3
axe DevTools
Deque Systems
Automate digital accessibility with the most comprehensive testing tools for developers. Axe DevTools will save you and your development team money, time, and effort. Deliver with AI: Automated intelligence makes it easy. Our computer vision provides more accessibility coverage in more places faster than any other tool. Integrate Immediately: From the first scan, axe DevTools is immediately part of your dev process – with a single call from your build. Block bad code with Github Actions: Accessibility does align with rapid release cycles. Know exactly where to start. Check your impact. See what’s left to test. Measure your success over time. DIY isn't Sustainable: Digital asset patterns and trends change constantly. Our AI data pipeline keeps you ahead of the curve with real time data from thousands of actual users.Starting Price: $45/month/user -
4
Usersnap
Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.Starting Price: $69.00/month -
5
Mouseflow
Mouseflow
Mouseflow is a behavior analytics ecosystem, used by Product, Marketing, UX, Design, and Analytics teams across 190,000 websites worldwide to ensure the highest conversion rates and best website experience. Save time monitoring your website and know where exactly your visitors are experiencing friction and what's preventing them from turning into customers. Get insights into your visitors' behavior through heatmaps, session replay, conversion funnels, and form analytics. Set up feedback campaigns based on a variety of triggers to assist/recover conversions. Find out what really tipped an A/B test and why users won’t submit your forms. Identify and prioritize obstacles to conversion. Add visual context to speed up implementation.Starting Price: $31 per month when paid yearly -
6
BugHerd
Splitrock Studio Pty Ltd.
BugHerd is the world's simplest visual feedback & bug tracker tool for websites, loved by thousands of great teams worldwide to manage their web projects. Point & click client feedback directly to your site, with ZERO project limits. --- 🌟BugHerd works in 3 easy steps:🌟 1. Pin feedback to your webpage elements with the intuitive browser extension. 2. Contextual metadata is automatically added to all pins including; browser, OS, screen size & resolution, selector information and more. 3. Task cards are instantly created from feedback, helping you manage your workflow. --- No more emails, no more spreadsheets, no more headaches. Get started in minutes, with a free 14 day trial.Starting Price: 14 Day Free Trial -
7
Bugfender
Beenario
Remote logger, crash reporter and in-app user feedback Bugfender is a log storage service for application developers. Bugfender collects everything happening in the application, even if it doesn’t crash, in order to reproduce and resolve bugs more effectively and provide better customer support. Bugfender respects your user's privacy, is battery and network efficient and keeps logging even if the device is offline. Track and destroy bugs before users even notice. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Achieve 5-Star Ratings. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Deliver world-class customer service. Our logging tool enables you to target individual users and provide personalized customer support.Starting Price: €29 per month -
8
SurveyMonkey
SurveyMonkey
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.Starting Price: $25 per user per month -
9
Luciq
Luciq
Luciq is an AI-powered mobile observability platform designed for app developers and enterprises to monitor, diagnose, and improve mobile applications seamlessly. The solution brings together bug reporting, crash analytics, session replay, and performance monitoring in one unified SDK that supports Android, iOS, web and hybrid apps. It enables users to capture detailed device logs, network traces, annotated screenshots, videos and user feedback, while automatically correlating events and errors using machine learning to prioritize issues by impact. Developers gain visibility into user sessions where things went wrong, reproduce defects through replay, and resolve issues faster using integrations with JIRA, Slack, Zapier, Zendesk and other tools. With Luciq’s “Agentic Mobile Observability” approach, the system surface the most critical problems, suggests root-causes and even recommends remediations, helping teams increase velocity, improve app stability and enhance user experience. -
10
Reactflow
Reactflow
Reactflow playback your customer’s activity recordings like a video that you can watch, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer’s pain points, solve them. For free. Heatmap and Recording from each user can be used to enhance user journey, user interface and user experience. It can be used to debug errors that user might encouter in their journey as well as 404 errors. Call to action buttons can be improved to deliver best experience. Why visitors leave or abandon their carts? Reactflow allows you to know exactly what your users are doing on your website and what needs to be changed. Session replay is a powerful tool that record your visitor activity & interaction on your website. Unlike traditional web stats and statistics plugins where you see your visitors path, pages, entry and exit pages, and other web analytics, Reactflow goes deeper by providing you with the actual session activity.Starting Price: $19.99 per month -
11
Bugsee
Bugsee
See video, network and logs that led to bugs and crashes in live apps. No need to reproduce intermittent bugs. With Bugsee, all the crucial data is always there. All important traces from your app. Now you know what exactly led to unexpected behavior. See the video of all user actions, communication with the backend and system state that led to the problem. Get statistics on similar crashes. See trends broken down by device type, OS version and time. Get the exact filename, method and a line number of the crash. See states of all other threads running at the time of the crash. See all HTTP and HTTPS requests and responses – headers and body – from and to your app. Replay all app’s console logs synchronized to the video and network traffic.Starting Price: $99 per month -
12
ErrorStream
ErrorStream
Know when and exactly how your application is crashing and have it solved in minutes. No more digging through logs. Get up-to-date crash analytics detailing stack traces, files, line numbers and other application exception details. You can even find similar errors with one button. With trend 24 hour trends, you can make sure your latest production releases aren't causing any unknown issues with your application. You never know what kind of trouble your users might get into. ErrorStream.com solves the problem of error logging in distributed computing. No one wants to dig through gigs of log files every day trying to determine trends. Our custom packages make integration take minutes. No coding is needed. Our API is well documented, and easy to work with. You'll know what happens, and how often. You can make sure your development efforts make the biggest impact. Our customers have reported tremendous amounts of revenue gained from taking a deeper look into their application.Starting Price: $10 per month -
13
Crosscheck
Crosscheck
Crosscheck is a Chrome extension that transforms bug reporting from frustrating to effortless. One click captures everything developers need: annotated screenshots, screen recordings, instant replays (last 60 seconds auto-recorded), console logs, network requests, and user action timelines. Stop the endless back-and-forth of "what browser?" and "can you reproduce it?" - Crosscheck automatically captures all technical context so developers can fix bugs faster. Key Features: - Screenshot capture with annotation tools - Full screen recording - Instant replay (auto-captures last 60 seconds) - Console log & network request capture - User action tracking - One-click Jira & ClickUp integration - Team collaboration dashboard - Project-based organization Built for QA teams, developers, agencies, and product managers who want faster bug resolution and clearer communication between testing and development.Starting Price: Free -
14
Disbug
Disbug
Dev teams use Disbug chrome extension to capture bugs with screen recording, screenshots, console logs, network logs, user events and upload them to the project management tool, with a single click! Explain and narrate the problem visually. Let developers see exactly what happened when it went wrong. One-click capture of the entire context for bug reports. Instantly know what went wrong from every angle by capturing the complete session. Get consolidated technical logs directly in your favorite tools and with a link to see the detailed logs. Centralize everything in your issue trackers. Seamless integration with the tools of your choice. Automatically create tickets in the pre-configured issue tracker when you report the bug. Expedites the debugging process. Gives you more clarity and makes development easy. Cut down your bug reporting time by 60%. Streamline the work of QA testers, developers & project managers at costs less than a cup of coffee!Starting Price: $33 per month -
15
BugReplay
BugReplay
BugReplay is a time machine for your bugs. The browser extension creates a full resolution screencast of user actions synced with developer console logs, network traffic & all the environmental data you need to diagnose and fix bugs fast. BugReplay is available on Chrome, Firefox, Safari, Edge, and Opera, and is also available as a mobile app on iOS.Starting Price: $15 per month -
16
Bugyard
Bugyard
Bugyard helps you collect visual feedback from your teammates and customers directly in your website. No coding, no hassle, just feedback. Bugyard is the most efficient tool for all your visual feedback, bug reports and website-related communication. In addition to your colleague's or clients' feedback, Bugyard adds a screenshot of your web page, exactly as your users see it. Direct link to the webpage, browser and OS details, screen resolution and viewport size help you easily understand your user's context. Collaborate with your team and customers on each feedback. Say goodbye to endless email threads. Get visual feedback from your teammates, early users and clients directly on your website with screenshot, OS, browser details and direct link to the issue. Fix bugs faster and collaborate easily on your website feedback. Bugyard enables your customers to share their ideas, feedback and bug reports directly from your live website. -
17
1Flow
1Flow
User insights that will help you turn more people into happy customers. Automagically survey your users while they use your app and browse your website. Collect actionable user insights to understand what your users want and why they churn. Convert more of them into repeat customers. 1Flow empowers anyone on your team to create customized user research surveys in seconds using AI. Simply tell AI about your goal. 1Flow AI generates a fully customized survey based on your needs, and its domain expertise, in under 5 seconds. Build beautiful in-app flows with color and font customization. You can even select from a variety of widget positions and window sizes. Give your users a delightful experience, in a way that feels native to your brand. Trigger any flow to show up at exactly the right moment, based on events and page URL rules. Meet users where they are the most engaged and understand them, fast.Starting Price: $200 per month -
18
Chibi
Chibi
Chibi is an AI-powered user behavior analytics platform that eliminates the guesswork from understanding why users leave your product. Instead of spending hours manually watching session replays or drowning in metrics that don't tell you what to fix, Chibi's AI automatically analyzes user behavior patterns and pinpoints exactly where friction occurs. It transforms tedious session replay analysis into instant, actionable insights that show you not just what users are doing, but why they're getting stuck and dropping off.Starting Price: $0 -
19
Qualaroo
ProProfs
Customer & User Feedback Software. Survey visitors on your website or app with Qualaroo Nudges™. Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel. Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.Starting Price: $64/Month 20% off -
20
Saber Feedback
Saber Feedback
A feedback button for your website. Fix urgent bugs, improve your user experience and surface great customer ideas. All with a simple feedback button you can add to any web page. Screenshot functionality included. Simplify your feedback process with a visual feedback tool that works direct on your website. Hear directly from your users, without endless email chains and overloaded ticketing systems. Users can show you exactly what they think with screenshots as well as text. They can quickly contact you without leaving the page they are on. Get the exact feedback you need with customizable feedback forms. Your customers are usually the first to encounter bugs and UX problems. Make it easy for them to give you direct visual feedback as soon as they spot a problem. Details such as their operating system, browser name and version and any Javascript errors are automatically included, to save you time.Starting Price: $29 per month -
21
Multiplayer
Multiplayer
Multiplayer records full-stack sessions. Where traditional recordings stop at the UI, we go deeper. We capture the entire stack (frontend screens, backend traces, logs, metrics, and full request/response content and headers) all correlated, enriched, and AI-ready. We offer three recording modes: - On-demand (browser extension, widget, or SDK) - Continuous (no repro steps are needed) - Remote (when users don’t notice or report an issue) Once a session is captured, you can annotate directly on screenshots, API calls, and traces, share it as a complete bug report, or even feed the context into AI tools (via MCP server) to generate fixes or build new features.Starting Price: $0 -
22
UI Zap
UI Zap
UI Zap is a developer-first bug reporting and session capture tool for modern web apps. With a single click, anyone on your team—QA, support, product, or beta users—can submit a rich, reproducible report: lightweight screen recording (GIF/video), DOM replay, console and network logs, and precise environment metadata (URL, browser/OS, viewport, feature flags, app version, and more). Each report shares as a secure link and flows directly into tools your team already uses (Jira, Linear, GitHub Issues, Slack) so engineers can reproduce and fix issues faster with less back-and-forth. Built for speed and privacy, UI Zap uses an edge-first architecture to keep capture and playback fast worldwide while supporting sensible retention and light PII scrubbing. The result: cleaner tickets, accelerated triage, fewer duplicate bugs, and shorter mean time to resolution—especially in stateful single-page apps where issues are hard to recreate.Starting Price: $0/user/month -
23
Feeedback
Feeedback
Decode customer Feeedback and build what matters! Understanding your customers is the key to growth, but collecting and analyzing feedback can be overwhelming. Feeedback is your AI-powered solution to gather real-time user reviews, track churn, and uncover actionable insights to shape the future of your SaaS. AI-Powered feedback analysis : Instantly decode user sentiment and key pain points. Churn prediction and monitoring : Identify and reduce customer drop-off before it happens. Automated review collection : Seamlessly gather insights without disrupting user experience. Opportunity discovery : Uncover trends to prioritize the right product improvements. Customizable Dashboards : Track and visualize customer feedback in real time. Unlike generic survey tools, Feeedback uses AI to automate, analyze, and extract meaningful insights instantly, so you can act fast and stay ahead of your competition. Ready to build what your customers actually want? -
24
ClickStory
Cloudowl
View replay sessions and generate heat maps to analyze and understand user behavior. This is simply the best way to see a visitors journey throughout your website. What they click, where they're going and what they like and do not understand. You can easily replay their sessions and see exactly what they did. Heatmaps is a very easy to use feature to test out pages on your website and understand which parts are the most used by a collection of users on your website. Have you ever felt like you have too much information in front of you and don't know what it means? We have a clean and simple interface with easy to understand analytics. Understanding your users is key to learning how to improve your website. View what your users are doing on your site without intruding on their privacy.Starting Price: $10 per month -
25
Informizely
Informizely
Get to the “why” of your customers by surveying them in your website, web apps and emails. Informizely helps you to quickly get winning insights into your customer's motives. To improve your website, products, service and conversion rate. Capture the voice of your customers and uncover deep insights into your customers' experiences and motives. Obtain winning insights to create and improve great products and websites that your customers love and promote. Grow sales, increase conversions, optimize conversion funnels, build brand loyalty and improve retention. Show targeted slide-in and pop-up surveys on your website at exactly the right time. Embed a survey inline in your web page. It shows automatically when scrolled into view. Get deep insights using full page questionnaires, distributed by a public link. Embed NPS, CES, rating and choice questions directly in emails and web apps.Starting Price: $59 per month -
26
RootCause
Bryntum
Record videos of user sessions to easily reproduce JavaScript errors without having to ask end user for details. Try a demo in our online sandbox. RootCause provides you with a comprehensive set of tools to monitor and reproduce errors in web sites / applications. Using the built-in recorder feature you’ll know exactly what the user did. After an error has been logged, head over to the web based Replay Studio where you can replay the session to reproduce the error with one click. This means you don’t have to read call stacks or parse through huge logs to be able to reproduce bugs. Using the Feedback button, you can also collect reports about visual / usability / rendering errors from your users. -
27
LogRocket
LogRocket
LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.Starting Price: $99/month -
28
UserJot
UserJot
UserJot centralizes customer feedback from Slack threads, support tickets, emails, and spreadsheets into public or private boards where users and team members can vote, discuss, and prioritize ideas in one place. Smart grouping automatically clusters similar requests, while vote counts surface feature trends so engineering teams know exactly what to build next. It generates a public roadmap that updates as ideas advance and produces synchronized changelogs that notify users when features ship, closing the feedback loop. It supports anonymous guest submissions, seamless setup with no credit card required, and intuitive management of boards, votes, and discussions without manual effort. By unifying feedback collection, prioritization, roadmap publication, and release communication into a single, easy-to-use interface, UserJot empowers SaaS product teams to make data-driven decisions, ship the right features faster, and reduce customer churn.Starting Price: $29 per month -
29
ViewPoint
ViewPoint Feedback
You know your customers hold the key to your success. The question is — how do you really capture what they think, right there in the moment? That’s why we’ve created ViewPoint. Our kiosks, surveys, and digital tools are designed to make feedback effortless — so your customers can share their thoughts instantly. And here’s the thing; kiosks capture those responses with far greater accuracy than traditional methods like QR codes or emails. Because they’re right there, in the moment, they gather the truth as it happens ; not a memory of it later. But here’s where it gets powerful. Everything flows straight into the Feedback Hub — a central space that transforms thousands of little moments into a clear picture of what really matters. It’s like switching on the lights across your whole organisation. With real-time accuracy, live reporting, & AI assist insights, you don’t just see the feedback — you act on it. That’s how businesses build loyalty, sharpen reputation, and unlock growthStarting Price: £75 -
30
Ybug
Ybug
Ybug allows website users to send visual feedback with annotated screenshots, and automatically attaches contextual information about user environment. Ybug automatically includes environment details such as site URL, user’s browser, operating system or display size, and captures Javascript errors and console output. Debugging has never been easier. Get all the important information you need to fix the bug. T Users can make screenshots of your web, comment on particular areas, draw with a virtual pencil, and add arrows or rectangles. Plus, the whole tool fits your branding perfectly – you can customize its colours, texts, languages and more. Key advantages: - Rapid setup: drop-in snippet or browser extension, ready in under 5 minutes. - Full context with every report: screenshot + environment details + console logs, reducing back-and-forth. - Seamless integration: forwards feedback directly into tools like Jira, GitHub, Slack, Asana, Trello, ClickUp and others.Starting Price: €10/month -Free 1 project/user -
31
WebMaxy Analyzer
WebMaxy
Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your visitors, you can enhance their website experience and boost conversion rates. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decisions. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy Analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates.Starting Price: $33/month -
32
Fullstory
Fullstory
Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data. -
33
Riskalyze
Riskalyze
When financial advisors aren't afraid to talk about risk, investors aren’t afraid to make the right decisions. Gone are the days of stereotyping investors with subjective semantics based on their age. It's time to act in the best interests of investors and prove it quantitatively. Gone are the days of stereotyping investors with subjective semantics based on their age. It's time to act in the best interests of investors and prove it quantitatively. Risk Assessments pinpoint exactly how much risk an investor wants — eliminating the stereotypes that have made risk tolerance all but useless. Use the leading scientific framework to objectively pinpoint an investor’s Risk Number®, whether you’re across the room or across the world. Portfolio analysis empowers you to assess how much risk an investor currently has.Starting Price: $250 per month -
34
BeHeard
BeHeard Labs
BeHeard is an AI-native conversational survey platform built for data-driven marketing teams. It helps teams run market and customer research across every stage of the funnel with minimal effort. Instead of static surveys, BeHeard uses AI-powered interviews that ask follow-up questions to uncover the “why” behind responses. The platform turns raw feedback into clear narratives, insights, and customer stories. BeHeard accelerates research speed, delivering insights faster and creating more usable marketing assets. It transforms survey conversations into highlight reels and branded content automatically. BeHeard helps teams tell the strongest possible story about their brand using real customer voice.Starting Price: $3000/month -
35
Commentblocks
Commentblocks
Commentblocks is a simple visual feedback tool that helps teams collect clear, actionable comments directly on live websites. It replaces long email threads by letting clients pin comments exactly where issues appear on the page. Users share a single link, and clients can leave feedback instantly without creating an account or installing anything. Commentblocks works on any website, with no code snippets, extensions, or setup required. Visual, point-and-click comments eliminate confusion caused by vague descriptions like “make it pop.” All feedback is centralized, searchable, and easy to resolve within one workspace. The platform is designed to speed up website reviews, QA, and client approvals. -
36
Bugzilla
Bugzilla
Bugzilla is server software designed to help you manage software development. Optimized database structure for increased performance and scalability. Excellent security to protect confidentiality. Advanced query tool that can remember your searches. Integrated email capabilities. Editable user profiles and comprehensive email preferences. Comprehensive permissions system. Proven under fire as Mozilla's bug tracking system. A large number of companies, organizations, and projects use Bugzilla. This page showcases a few particularly high-profile or otherwise interesting installations, and also contains a list of public Bugzillas. Includes bug fixes and performance improvements only. No new features or large scale performance improvements. No database schema changes. May contain documentation changes. No changes to templates that aren't part of bug fix, other than typos or grammatical fixes. -
37
Typeform
Typeform
Create and share beautiful online forms and surveys with Typeform, a versatile data collection tool for professionals. Typeform helps users build contact forms, quizzes, employee fedback surveys, suggestion box forms, and so much more. With its smooth and gorgeous interface, users can easily customize their forms to capture the information they need, see every change in real-time, and so much more. The solution also offers over 500 integrations and comes with simple analytics to give quick insights.Starting Price: $25.00/month -
38
RateMyService
RateMyService
Make your surveys fun, intuitive, and unique to your brand and vision. We have the fastest setup process in the industry, which means you can get customer feedback quickly. Embed them directly in your existing email with a click of a button - our solution is copy & paste simple. Every email becomes a channel for your customer to give you feedback & help you grow. Responding to feedback is critical to maintain healthy client relationships and prevent dissatisfaction. Display your survey and call-to-action in the language of your choosing. It's important to know how well you are doing. Your Reporting tab is the place where all your stats live.Starting Price: $30 per month -
39
Olvy
Olvy
Stay on top of user feedback, and changelogs, and close the loop 1:1 with your users. Analyse, understand, (and even follow up) on user problems. Align everyone on the plan of action. Improve feature awareness and adoption with an announcements hub. Analyze and identify patterns using our AI. always build the right thing. Send 1:1 messages to your users whenever you ship something they asked for. Convert your insights into tasks for your team. Bring your important announcements directly in-app. Personalize to match your UI, no code is required. Make it easy for your users to browse your past feature updates at their leisure by hosting them on a dedicated site. Improve feature adoption, build a shipping cadence, build trust and credibility, and a lot more. Olvy was built from the ground up by an experienced team with security, privacy, and compliance prioritized from day one. Our system is designed to keep your and your users' data secure.Starting Price: $24 per month -
40
Shake
Shake
Reports arrive to you instantly, automatically supplemented with a ton of useful data so you can fix them 50X faster. Whenever users notice a bug, they just shake their phone to report it, without ever leaving your app. When they shake their device, Shake opens up and allows them to send you feedback without ever leaving your app. Report yourself any info from the user’s device you want. Use .setMetadata() to easily adjust the data to your debugging requirements. See the user’s taps around your app, .log() custom events and see all their network traffic prior to reporting the bug to you. On the web Dashboard you can, for example, effortlessly find only bugs reported from iPad Airs that were in landscape mode and offline. Get bug notifications immediately in your team chat. Or, have tasks created directly in your issue tracker of choice. Shake was built to play nicely with the tools your team already uses.Starting Price: $50 per month -
41
Refiner
Refiner
Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Ask your users any question while they are using your product with our beautiful & simple survey widgets - on brand and perfectly timed. Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time. Your CRM, email marketing automation platform, your backend API or good old Excel. Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data.Starting Price: $29 per month -
42
OpenReplay
OpenReplay
Open-source session replay suite, built for developers and self-hosted for full control over your data. Understand every issue, as if it happened in your own browser. Look under the hood, while watching your users. Everything developers need to fix what's broken. One platform to replay sessions, understand issues, monitor your web app, and assist your customers. Relive your user's experience. Feel their struggle, uncover hidden issues and build stellar experiences. A full-featured session replay suite you can self-host, so your customer data never leaves your infrastructure. No more sharing of your data with 3rd parties. Have full control over what's captured. Stop wasting time on lengthy compliance and security checks. Fine-grained privacy features for sanitizing user data. Host your session replay tool yourself and stop sending data to third parties. Not a big fan of self-deployments? Use our cloud and get started in minutes.Starting Price: $3.95 per month -
43
UserReport
AudienceProject
UserReport is based on two simple widgets – a survey and a feedback widget. Running as an integrated part of your website or app, it enables you to have direct interaction with your users and learn who your users are, what they are looking for – and how they think you can improve. Installing the survey is quick and simple. Create an account, add your website and put the code snippet on your website – then sit back and watch results tick in! NPS tells you how much users like you and what they think you can do better. With UserReport your NPS can also be broken down on demographics! There’s no limit to what UserReport can tell you about your users. How old they are, if they have children – if they like dogs or cats. Ask away! Google Analytics tells you what users are doing on your website. UserReport tells you who they are and what they want. Join the two for valuable user insights! -
44
Survicate
Survicate
Survicate is an effortless survey software for getting continuous customer insights at scale. - Run customized surveys via email, link, website, in-product, or mobile apps - Connect with tools through native integrations - Collaborate with teammates - Get insights from customers at all stages of the user journey - Automate feedback collection and track metrics - Analyze and act on feedback to improve satisfaction, reduce churn, build better products, and develop effective marketing strategiesStarting Price: $0 per month -
45
Salesforce Feedback Management
Salesforce
Unify your feedback data with Salesforce data by mapping survey responses back to any Salesforce object. Resolve customer issues by automatically triggering follow-ups with the appropriate person or team based on a single response. Create personalized survey experiences by merging Salesforce data such as a case number or service rep’s name directly into your survey questions. Enhance the world’s #1 customer service software with feedback data. Create Lifecycle Maps to account for different types of customer journeys. Customize each journey by identifying key stages of interaction where feedback is most valuable, and align specific surveys to those moments of interaction. Meet your customers where they are by surveying them immediately after service interactions to ensure you are gathering accurate feedback. With Salesforce Feedback Management, you can survey customers across various channels including email, post-chat, SMS, WhatsApp, Facebook, third-party websites, and in-app.Starting Price: $300 per 1,000 responses -
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Alcea BugTrack
Alcea Tracking Solutions by Alcea Technologies Inc.
Alcea BugTrack offers your dev team the ability to track bugs, coordinate your development projects and manage the change process within your organization. It ensures that a standard and structured process is followed in your organization’s development cycle. Alcea is a tracking platform that gives your organization the ability to effectively collaborate, increase productivity and ensure that your business processes are being followed to resolution. Once a defect is logged into the system, everyone in the team knows who is doing what and when a resolution can be expected. No need for a meeting and no duplication of effort. Customize the look of your system & collect information exactly the way you need it. Information can be retrieved at anytime, from anywhere with Internet access. Easy to understand and does not require a steep learning curve. SOAP and REST API integration. -
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UserReplay
UserReplay
Optimize your website and customer experience. UserReplay helps you pinpoint where customers are struggling and resolve issues fast. An integrated customer experience platform powered by machine learning. Replay sessions in high quality and see a huge amount of information about every session. Flexible, realtime data dashboards tailored to each team's workflow. Machine learning powered segments group together your most important sessions. UserReplay’s intelligent segments and dashboards help you discover the issues which are costing you revenue, automatically. Empower and alert every single member of your digital teams with personalized and realtime revenue-at-risk alerts on their platform of choice. When conversion drops on mobile devices, alert your CRO and marketing teams. When new broken links are identified alert your category manager and development teams. When your personalized CX Score decreases alert your Head of Ecommerce, and Customer Service teams. -
48
Bugasura
Bugasura
Bugasura is our take on how modern teams should manage quality. Most test management tools still feel like they were designed in the dial-up era—slow, heavy, and full of unnecessary rituals. Bugasura cuts through all that and gives teams a clean, fast, human way to manage everything from requirements to releases. It starts with the Requirements Manager, where teams capture what needs to be built and link it directly to test cases and bugs. No scattered docs. No detective work. Then comes Test Management—reusable test cases, smart grouping, tagging, bulk actions, and fast execution. Test cycles stop feeling like paperwork. Testers stay in flow, raise bugs instantly, and don’t need five tabs open just to get work done. The Bug Tracker is where Bugasura shows its teeth. It auto-captures screenshots, logs, device info, and browser metadata—everything developers usually chase testers for. Issues come pre-loaded with context, killing the “Can you reproduce this?” loop. The UserStarting Price: Free -
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UserVoice
UserVoice
UserVoice is the premier product feedback platform for B2B Software as a Service (SaaS) companies. Using easy-to-configure integrations, UserVoice adds quantitative metrics to the qualitative feedback you receive. Get feedback from directly from your end users. Easily capture feedback from your customer-facing team members right from the tools where they work. Keep the whole company aware of what your customers are saying using our Slack and Microsoft Teams integrations. -
50
unitQ
unitQ
Keep your finger on the pulse of product quality. unitQ Monitor analyzes popular customer channels — including App Store reviews, Zendesk tickets, and social media — in over 100 languages to uncover potential issues with your product, in real time. Users are saying a lot about your product.unitQ Monitor helps you listen. Cross-channel monitoring unitQ Monitor scans and analyzes what customers are saying across popular channels, including the App Store, Zendesk, Reddit, Twitter, and more. Global feedback and insights Helpful insights aren’t limited to a single region, which is why we translate feedback from over 100 languages into English and monitor at a global scale. Identify actionable Quality Issues. We use machine learning to parse translated feedback and eliminate noise and false positives to surface Quality Issues that would otherwise stay buried. Real-time dashboards and reporting unitQ Monitor offers a dashboard that displays trending Quality Issues
