Audience

CIO, CTO, COO, CFO

About HCL BigFix Service Management

HCL BigFix Service Management is an AI-powered enterprise service management platform that streamlines incident, request, problem, change, and asset management through no-code workflows for fast, user-friendly onboarding.

The platform leverages intelligent automation, AI-driven insights, and seamless third-party integrations to improve operational efficiency, reduce costs, and elevate overall service management maturity. It also offers advanced security, anytime-anywhere accessibility, and scalability to support organizations of all sizes.

With built-in risk analysis and mitigation capabilities, HCL BigFix Service Management ensures strong governance and control. Its secure multi-tenancy architecture is purpose-built for shared hosting and multi-cloud environments, delivering robust data segregation across tenants, processes, configurations, transactions and support teams, making it well suited for both enterprises and Managed Service Providers (MSPs).

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Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, HCL BigFix Service Management offers API access
See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

HCLSoftware
Founded: 2019
United States
www.hcl-software.com/bigfix/products/service-management

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Product Details

Platforms Supported
Cloud
Windows
Mac
Android
On-Premises
Training
Documentation
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

HCL BigFix Service Management Frequently Asked Questions

Q: What kinds of users and organization types does HCL BigFix Service Management work with?
Q: What languages does HCL BigFix Service Management support in their product?
Q: What kind of support options does HCL BigFix Service Management offer?
Q: What other applications or services does HCL BigFix Service Management integrate with?
Q: Does HCL BigFix Service Management have an API?
Q: Does HCL BigFix Service Management have a mobile app?
Q: What type of training does HCL BigFix Service Management provide?
Q: Does HCL BigFix Service Management offer a free trial?

HCL BigFix Service Management Product Features

ITSM

Asset Tracking
Change Management
Configuration Management
Contract/License Management
Incident Management
Problem Management
Self Service Portal
Availability Management
Dashboard
Project Management
Release & Deployment Management

HCL BigFix Service Management Additional Categories

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