Audience
Operational resilience managers, IT service teams, and enterprise leaders seeking to modernize runbook management and improve risk mitigation using a ServiceNow®-integrated platform
About ICEFLO
ICEFLO Runbook Management (RBM) is a ServiceNow®-based platform designed to replace outdated spreadsheet runbooks with a digital solution that helps organizations manage operational resilience. It provides centralized access to runbooks, event planning, issue management, and real-time visibility into complex, multi-runbook events.
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Pricing
Free Version:
Free Version available.
Integrations
Company Information
Agenor Technology
Founded: 2019
United Kingdom
www.iceflo.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
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