NeuBird
NeuBird’s flagship product, Hawkeye (Agentic AI SRE), is an AI-powered Site Reliability Engineering platform that transforms IT operations by continuously monitoring telemetry from across your observability stack, logs, metrics, traces, alerts, and incident tickets, to detect issues, analyze root causes, and propose or automate practical remediation in real time without requiring manual investigation. Built for enterprise-grade environments, Hawkeye integrates securely with existing monitoring and incident management tools (such as DataDog, Splunk, PagerDuty, Prometheus, ServiceNow, AWS CloudWatch, Azure Monitor, and more), correlates signals across disparate sources, and reasons contextually like a human engineer to surface actionable insights and reduce mean time to resolution (MTTR) by up to ~90%. It is always-on and can be deployed as SaaS or in a customer’s VPC with enterprise security controls, providing autonomous incident response, pattern recognition, etc.
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Amazon Web Services (AWS)
Amazon Web Services (AWS) is the world’s most comprehensive cloud platform, trusted by millions of customers across industries. From startups to global enterprises and government agencies, AWS provides on-demand solutions for compute, storage, networking, AI, analytics, and more. The platform empowers organizations to innovate faster, reduce costs, and scale globally with unmatched flexibility and reliability. With services like Amazon EC2 for compute, Amazon S3 for storage, SageMaker for AI/ML, and CloudFront for content delivery, AWS covers nearly every business and technical need. Its global infrastructure spans 120 availability zones across 38 regions, ensuring resilience, compliance, and security. Backed by the largest community of customers, partners, and developers, AWS continues to lead the cloud industry in innovation and operational expertise.
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eG Enterprise
IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.
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Device42
With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time.
As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.
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