Alternatives to Problem Solver

Compare Problem Solver alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Problem Solver in 2026. Compare features, ratings, user reviews, pricing, and more from Problem Solver competitors and alternatives in order to make an informed decision for your business.

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    Zendesk

    Zendesk

    Zendesk

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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    ManageEngine ServiceDesk Plus
    Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
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    AlisQI

    AlisQI

    AlisQI

    AlisQI is a modular, cloud-based Quality Management platform for process and batch manufacturers who want to reduce firefighting, improve predictability, and stay compliant by default. By bringing lab, quality, and production data together into one source of truth, AlisQI helps teams across the organization spot issues earlier, resolve them faster, and keep operations running profitably. AlisQI is built around core quality modules including Document Control, Training, Deviations, CAPA, Audits, Risk Management, Supplier Quality, SPC, and EHS, combined with out-of-the-box solutions (Solvers) that address specific quality and operational problems. Solvers work on day one and evolve as processes, products, or plants change, without custom development, consultants, or long IT projects. Manufacturers use AlisQI to standardize quality processes across sites, reduce waste and rework, improve audit readiness, and support continuous improvement.
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    Freshdesk

    Freshdesk

    Freshworks

    Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.
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    Starting Price: $29/month/user
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    Vivantio

    Vivantio

    Vivantio

    Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.
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    Starting Price: $59.00/month/user
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    LessonBridge

    LessonBridge

    Secutor Solutions

    The LessonBridge lessons learned database from Secutor Solutions provides a repository for organizations looking to capture and manage lessons learned and best practices from projects, events, or operations for future use. A cloud-based solution, LessonBridge enables businesses to discover, capture, manage and reuse this valuable corporate intelligence. Discover - LessonBridge lets you easily find and upload relevant lessons already existing in your organization. Capture - Document your lessons learned in a standard form you can customize. Add images, videos, and links if needed. Categorize your lessons learned for ease of searching. Manage - Ensure knowledge consistency, completeness, and quality using LessonBridge’s automated review process. Reuse - Search for relevant lessons learned to reduce your project risks, resolve issues and improve processes. Push lessons learned from earlier projects to the teams that need to know.
    Starting Price: $8/user/month
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    Userback

    Userback

    Userback

    Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
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    BigPanda

    BigPanda

    BigPanda

    Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation.
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    PagerDuty

    PagerDuty

    PagerDuty

    PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.
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    Bugzero

    Bugzero

    WEBsina

    Bugzero change management issue tracking system is a software application that allows an enterprise to record and follow the progress of every problem or issue that a user identifies until the problem is resolved. In Bugzero, an "issue" can be anything from a simple customer question or request to a detailed technical report of an error or a problem. Internally or externally, intranet or internet, this software can be used by software developers and testers for bug tracking, manufacturers for customer and sales tracking, and IT help desks and other service providers for trouble ticketing. Bugzero provides a web-based enterprise-grade cost-effective scalable solution to increase teamwork efficiency. It lets the user report an issue, track progress towards its resolution, and know who is responsible for resolving the issue. It is easy to use, yet still flexible and adaptive, and can be configured to accommodate an organization's unique business process and workflow. It just works.
    Starting Price: $100 one-time payment
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    Splunk On-Call
    Empower teams by routing alerts to the right people for fast collaboration and issue resolution. Deliver the right alerts to the right people reducing time to acknowledge and resolve incidents. Complete ChatOps experience, integration with the tools you already have, incident timelines and reporting for blameless post-incident reviews. Engage people where they work. Mobile-first experiences leverage machine learning to make on-call accessible wherever you are. Splunk On-Call automates incident management, reducing alert fatigue and increasing uptime. Use Splunk On-Call to streamline your on-call schedules and escalation policies. From rotations to overrides, we automate all the essentials. Our software provides contextual alert information, suggestions driven from machine learning, and empowers collaboration to solve problems with speed and efficiency, all while capturing essential remediation data.
    Starting Price: $27.00/month/user
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    NetResults Tracker
    NetResults® Corporation develops and markets NetResults Tracker™, a powerful and easy-to-use web-based collaboration software tool that helps companies more effectively track, manage and resolve a wide variety of business issues. NetResults Tracker can be used for bug tracking, defect tracking, issue tracking, problem tracking, change management, workflow management, process management, help desk, knowledge base, and automated support portal. A web-based collaboration tool to help companies track business issues and automatically manage them through to resolution. NetResults Tracker Standard Edition with additional collaboration features such as alerts and escalation, discussion threads, etc. Our customers are from a broad base of industries, including broadcasting, consulting, entertainment, financial, government, hardware, health care, manufacturing, pharmaceutical, retail, software, system integration, telecommunication, transportation, and utility.
    Starting Price: $9 per month
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    Countersoft Gemini
    Gemini can provide a solution to any number of scenarios you have. With our unique project templates Gemini can adapt the user interface and speak your project's taxonomy. The workspace feature allows you to focus on the data that really matter. Gemini's Issue Tracking removes the need to micro-manage the processing of issues and communication around them. You control what information is captured, the workflow and notifications. Bugs are natural part of software development, Gemini Bug Tracking helps you track, manage and resolve them faster. Integrated Testing allows you to make sure that those bugs won't come back. SCRUM, Kanban or whatever agile methodology you use Gemini has it all. Powerful sprint progress reports allows you to make sure that you will not miss your due date and upset your customers. With Gemini your help desk function is fully integrated with the rest of your organization so that the management of problems is no longer a problem for you.
    Starting Price: $10 per user per month
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    HIX Tutor
    Use our AI math solver to solve any math homework problem online for free. Struggling to do your math homework? HIX Tutor’s AI Math Solver simplifies math problems. Get fast, accurate math solutions in one click with our state-of-the-art math AI solver. Math AI Solver can assist with math at all grade levels, ranging from elementary math to university and beyond. Get detailed explanations for each step of the problem to gain a better understanding of your math homework. Access our AI math solver anytime to meet your homework needs around the clock to ensure that you never miss a deadline. Get answers to math problems in record time and save on the cost of math tutors with our free math AI solver tool. We offer the latest in AI math technology to ensure accurate answers to any math problems including algebra, geometry, calculus, etc. Our AI math problem solvers make learning all kinds of math easier by providing step-by-step guidance and answers.
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    ProTasker

    ProTasker

    ProTasker

    Dealing with Business Issues the Project Management Way Most business managers are caught up with daily operational concerns; hence, leaving them with very little time to attend to resolving noncrisis issues. Small Business Management Software Online and What It Can Do For Your Small Business Entrepreneurs and managers are often saddled with problems that could have been avoided had they based their decisions on facts. Address Your Business’ Financial Concerns with Business Management Software When using Protasker business management software , it is recommended that you use an external accounting or financial software. Adopting Project Management Concepts and Setting Milestones for Your Business Milestones in project management are tasks that are completed at specific periods during the course of the project.
    Starting Price: $47.97 per month
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    SuperSupport
    SuperSupport transforms customer support by automatically resolving issues, empowering agents with intelligent assistance, and generating rich insights from every conversation. SupperSupport AI agents enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Conversations from every channel, including email, phone, and webchat, route directly to your inbox for easier prioritization and resolution. SuperSupport combines human expertise with AI intelligence to amplify your interactions, break through communication barriers, and unlock unprecedented productivity while delivering exceptional customer satisfaction. Intelligent and collaborative ticket management allows you to seamlessly track, resolve, and analyze customer issues, ensuring that critical conversations or customer concerns never fall through the cracks again. With SuperSupport, customer issues can be auto-resolved through AI agents that take action.
    Starting Price: $75 per month
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    tBits Expediter

    tBits Expediter

    TransBit Technologies Software

    Issues are ubiquitous in organizations. Most of the time that we spend in our corporate emails - is about raising, assigning, fact-finding, and resolving issues. Issues can emanate from exceptions, as customer complaints or software bugs, action items - that got assigned to you during the weekly meeting, brain-storming - when we are discussing possible options/solutions that needs to be further investigated etc during our routine conversations. The conventional methods for issue management - emails, Excel Worksheets - though easy to use but offer a challenge in tracking the issues as issue travel (delegated & sub-delegated) between multiple people for fact-finding and many times are LOST till someone starts making noise and then a reactive fire-fighting operation starts. Further - the managerial cadre people - responsible for delegation and resolution of issues - spent considerable time in follow-ups/reminders in knowing about the current status of the issues they had created.
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    HuBoard

    HuBoard

    HuBoard

    HuBoard is built from the ground up using the GitHub public API. HuBoard issues are GitHub issues, you will never have to deal with synchronization problems. Keep issues where they belong, in the repository with your code! Lightweight kanban board: Fully customizable task board gives developers instant feedback into the status of tasks throughout your progress. Clicking a filter once will dim out issues that don’t match, click again and they disappear. Filters can be mixed and matched to help you narrow down exactly what you need to work on. Quickly assign issues by dragging your avatar onto the card. Drag your most important issues to the top, HuBoard will remember what needs to be worked on next. Dragging issues between milestones provides a MUCH needed complement to an amazing feature from GitHub. No more spending hours checking checkboxes and paging through GitHub's awkward grid view.
    Starting Price: $7 per month
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    Interactive Mathematics

    Interactive Mathematics

    Interactive Mathematics

    Interactive Mathematics aims to interest and educate people in the joys of mathematics. It does so by providing clear examples, relating things to the "real world" and providing interactive applets that allow the user to explore mathematical concepts. It helps over 5 million students each year, who use our free lessons to help get ahead in math. We've taken that expertise and paired it with AI to provide a free-to-try AI math problem solver and math tutoring chat platform. We've combined a powerful mathematical computational engine with a large language model artificial intelligence to create a state-of-the-art math problem solver and AI math calculator. More accurate than ChatGPT, more powerful than a math calculator, and faster than a math tutor! Whether it's a tough word problem, algebra equation, or advanced calculus, our AI math problem solver and calculator can solve it. Our solver can interpret math word problems and determine what mathematical operations need to be used.
    Starting Price: $9.95 per month
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    WebIssues

    WebIssues

    WebIssues

    WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. It is easy to install and use but has many capabilities and is highly customizable. The server includes an integrated web client. It requires PHP 5.6 or newer and a MySQL, PostgreSQL or SQL Server database. The desktop client application is available for Windows, Mac and Linux. It requires version 2.0 of the WebIssues server. Read the WebIssues Guide for more information about installing and using WebIssues. If you have problems related to WebIssues, please visit the Support forum. Ideas and suggestions for improvements can be submitted using the Feature requests forum. Use the Issues tracker on GitHub to submit bugs. Join the WebIssues Team, an open-source community of developers and translators, and contribute to the project.
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    CAPA Manager

    CAPA Manager

    Adaptive Business Management Systems

    Automate the identification, containment, investigation, and resolution of problems within your organization and supply chain. Trusted by thousands of users globally, this is one of the best CAPA software applications available. CAPA Manager corrective action software automates the assignment, notification, investigation, reporting, and approval of corrective actions. It error-proofs the control of the entire CAPA process, from initiation to investigation and all the way through to closure. CAPA Manager meets the requirements of all important quality management standards: 21 CFR part 11, ISO 9001, AS9100, TS 16949, and more. It keeps records of root-cause and corrective action while providing pre-defined workflows and approval gates.
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    Starting Price: $12.49 per user/month
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    Symbolab

    Symbolab

    Symbolab

    Provide step-by-step solutions to math word problems. Plot and analyze functions and equations with detailed steps. Solve geometry problems, and proofs, and draw geometric shapes. Practice and improve your math skills through interactive personalized exercises and quizzes. Track your progress with detailed performance reports and analytics. Symbolab math solver and helper is a new, professional math calculator and math problem solver. Use Symbolab’s photo math scanner to answer questions, get some help with your math homework, or solve math problems with step-by-step solutions. Have a private math tutor in your pocket. Symbolab is used by over 200 million students to work through and understand more than one billion math problems and explanations. Take a photo with our math answer scanner to learn and solve equations, integrals, derivatives, trigonometry, geometry, calculus problems, limits, and much more.
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    monday service

    monday service

    monday.com

    monday Service is an AI‑first enterprise service management platform that centralizes and automates all aspects of service operations across IT, HR, facilities, and business teams. It features a built-in AI agent that instantly resolves requests by leveraging ticket history and knowledge bases, while smart tools like auto‑categorization, intelligent routing, and AI‑driven response suggestions streamline ticket handling. Teams can manage tickets from multiple sources within a unified board, escalate incidents, and collaborate across departments through customizable workflows. Self‑service is enhanced with a customer portal hosting request forms, knowledge articles, and categorized resources accessible via a unique external URL. Dashboards and real‑time reports offer comprehensive insights into ticket trends, performance metrics, and service bottlenecks, helping teams proactively address operational issues.
    Starting Price: $27 per month
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    Spirent VisionWorks

    Spirent VisionWorks

    Spirent Communications

    VisionWorks Service Assurance pinpoints and resolves end-user experience issues for 5G, SD-WAN, cloud and Ethernet networks. Get a complete view of performance across your end-to-end network. Leverage machine learning powered analysis for network insights. Integrate with network and cloud platforms to drive automation. VisionWorks cloud-native architecture makes integration with network management, back-office, and cloud automation platforms fast and easy. Now, service providers can rapidly deploy network automation that optimizes customer experiences and reduces costs. Active Assurance augments traditional service assurance approaches to optimize end-user experience. View our whitepaper that shows how VisionWorks Active Assurance helps to pinpoint and resolve end-user experience issues.
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    Knova

    Knova

    IgniteTech

    Knova is built on a simple design philosophy: streamlining the help desk agent’s job means higher productivity, happier customers and happier staff. Help users resolve issues themselves on-demand, and proactively deliver information about known issues to targeted customers. Your best product experts are often your own customers. Knova incorporates forums to build user-driven knowledge communities. Let users find exactly what they're looking for through intelligent search that speeds issue resolution, whether they're your internal employees or your external customers. It's a much more user-friendly approach than basic enterprise search, FAQs and traditional content management solutions. Knova goes beyond basic search, getting smarter every time you use it. Star ratings and feedback on article quality help ensure users are getting the best advice.
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    SPoTS

    SPoTS

    LegendSoft

    SPoTS (an acronym for Service and Problem Tracking System) is a browser-based software application used to track dynamic and actionable business information. SPoTS is especially efficient and beneficial for small or mid-sized businesses that do not wish to manage their own information systems or are too focused or busy to do so. While SPoTS excels as trouble ticket software in an Information Technology environment, it is much more than a trouble ticketing system. In fact, over one-half of SPoTS' customer base is in a field or industry unrelated to Information Systems or Information Technology. Because of its inherent flexibility, not only is SPoTS used for trouble ticketing, issue tracking, and customer relationship management (CRM). SPoTS® is developed and operated by LegendSoft, Inc., an Application Service Provider (ASP), and a provider of software consulting services to both public corporations and private businesses in Atlanta Georgia.
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    Qualitygram

    Qualitygram

    ORCA LEAN

    Qualitygram is a real-time issue capture and problem-solving tool designed for modern manufacturing teams. Using mobile or web, operators can instantly raise quality issues from the shop floor—with photos, videos, part numbers, and comments—and tag cross-functional teams to resolve them faster. It replaces scattered communication (emails, WhatsApp, Excel) with a structured, visual workflow for better traceability and accountability. From new product launches to daily production, Qualitygram helps reduce time-to-resolution, track defect trends, and build a digital knowledge base for recurring problems. 🔑 Key Features & Benefits: Mobile/web issue capture with rich media Real-time dashboards for live tracking Built-in 5-Why & CAPA workflows Cross-functional collaboration with alerts COPQ tracking and root cause analysis Optional AI insights for trend detection
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    Relyence FRACAS

    Relyence FRACAS

    Relyence Corporation

    Relyence® Failure Reporting, Analysis, and Corrective Action System software provides a complete tracking and control framework for the proper handling of all your issues of concern. Whether you want to track customer complaints, field failure reports, test failures, safety issues, compliance concerns, audit report findings, or any other type of incident, Relyence FRACAS is designed and built to meet your needs. Relyence FRACAS reliability software was designed and built with the knowledge that no two corrective action processes are the same. When looking for FRACAS software, you need a tool that can be tailored to your needs, and not vice-versa. Relyence FRACAS is the solution – use one of our built-in 8D, DMAIC, or PDCA templates, customize a template, or create your own with our intuitive, easy-to-use customization features.
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    Verizon Knowledge Assist
    When customers pose critical questions to your business, they expect fast and efficient service, even when they’re dealing with virtual agents. Knowledge Assist uses artificial intelligence and machine learning to help agents in your contact center resolve customer issues quickly, accurately and consistently. Knowledge Assist is an AI-driven knowledge base integrated into contact center and virtual agents’ desktops to deliver up-to-date, accurate answers and guidance. Our solution helps your agents understand the intent of customers’ questions, provide consistent answers across channels, build trust and drive customer conversations. Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information.
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    Elemental Cognition

    Elemental Cognition

    Elemental Cognition

    Solve complex business problems when you can’t afford to be wrong. Use Elemental Cognition AI to deploy applications with transparent, provably correct reasoning. Large language models alone can’t be trusted to solve complex business problems. Deploy AI apps that explore and optimally solve complex problems when precision, accuracy, and transparency matter. Capture expert knowledge conversationally and turn it into a program automatically. Elemental Cognition compiles an easy-to-read English document into constraint-solving code so anyone can understand, test, and fine-tune the business logic governing your application. Manage the tradeoffs in hard problems and make sure your app never goes off the rails. Scale real-time constraint solving and optimization customized for your business using interactive AI that understands, reasons, and resolves complex tradeoffs to help users make the best decision.
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    SolvoNext

    SolvoNext

    ORCA LEAN

    A powerful problem-solving software that standardizes root cause analysis, accelerates issue resolution, and ensures corrective actions are tracked and sustained. SolvoNext - PDCA comes with an advanced tool box of more than 30 tools which include the 7 QC tools from ASQ, several charts and graphs, Human Error Analysis tools, Lean Manufacturing tools, Six Sigma tools, and several charts and graphs. You can also upload your own attachments and files, as you solve problems and want to exchange important information related to the project.
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    Timefold

    Timefold

    Timefold

    Timefold solves complex scheduling and routing problems. Every day, Timefold’s open source solver schedules millions of visits, shifts or tasks to employees, vehicles or machines in production, across the globe. This deep tech metaheuristics solver is designed for ease of use, scalability and enterprise usage. It excels at vehicle routing problems, shift rostering, job shop scheduling and many more. Timefold’s enterprise platform runs standardized scheduling and routing models (REST APIs) for Field Service Routing, Shift Scheduling, Pickup and Delivery Routing and Task Scheduling. It is designed for Adaptive Planning. This means Timefold delivers the best solution for the business: When there’s time, it solves towards optimality. But also when the schedule is executing already and there’s no time, Timefold delivers a good solution immediately.
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    AuditFindings.com

    AuditFindings.com

    AuditFindings.com

    Track, assign, and resolve audit issues more efficiently with AuditFindings. A robust audit issue management software, AuditFindings helps audit and compliance departments save time and increase productivity by eliminating the use of spreadsheets for tracking and managing audit issues. The platform centralized management of all audit issues and offers features such as social commenting, robust reporting, issue tagging, import/export capabilities, user-friendly dashboard, issue assignment, and automatic notifications.
    Starting Price: $99.00/month
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    Squadcast

    Squadcast

    Squadcast

    Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.
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    Ocasta

    Ocasta

    Ocasta

    Stop guessing. Start knowing. Ocasta is the frontline performance platform that turns daily uncertainty into confident action. For frontline teams in retail, hospitality, fitness, contact centres and more, Ocasta helps staff know what to do, how to do it, and when to act — without needing to ask a manager. Our customers see: • 98% engagement from their teams • $5,000 saved on every new hire • 72% fewer issues Whether you're rolling out a process change, embedding product knowledge or accessing a how-to guide mid-shift, Ocasta keeps your teams informed and ready. No more digging through outdated documents or waiting for help — the answers are always at hand. It’s there for site visits and inspections, coaching conversations, and getting new starters confident for day one. With real-time visibility into what’s working and what’s not, managers can track performance, spot gaps and act fast, before small issues become big problems.
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    EdCast

    EdCast

    Cornerstone OnDemand

    EdCast is a comprehensive talent experience suite, empowering organizations with AI-powered Learning, Skilling and Career Mobility capabilities to develop a future-ready workplace! Our award-winning Talent Experience Platform (TXP) is used internationally by Global 2000 companies and large government organizations, including NASSCOM and World Economic Forum, to solve the discovery and curation problems across all external and internal knowledge sources. Some of our esteemed clients across Fortune 500 Companies include HP, Dell, Diageo, Danone, Standard Chartered Bank, ANZ Bank, Genpact, Jardine Matheson and many more! Start the L&D transformation journey in your organization! Prepare for the Future of Work! Do get in touch with us to know more or book a live demo.
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    OfficeAmp

    OfficeAmp

    Harmonize

    It's so easy to create an issue. OfficeAmp simply let's you log your issue anytime anywhere. OfficeAmp automatically assigns the issue to the right person and keeps you posted on your issue’s progress untill it is resolved. Employees have a request but don't know whom to ask. OfficeAmp is the hub for making any requests they have. Keep up with all your needs in in Slack or Teams itself. Get notified of all raised tickets anytime, anywhere. Define rules to route issues to different people, load balance work across your team, run reports, track metrics. All issues are categorized and prioritized, so you are always working on what is most important. OfficeAmp is damn easy to train and setup. Just feed the questions within the beautiful dashboard and see OA become a beast of an assistant.
    Starting Price: $1 per user per month
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    Helpjuice

    Helpjuice

    Helpjuice

    Helpjuice is a cutting-edge knowledge base software specifically developed to help businesses centralize all information in a single platform. This web-based solution enables customers to self-serve, solve doubts, and resolve issues without contacting a customer service team. Key features include intelligent instant search, advanced analytics, visual analytics, content library and repository, data management, document tagging and management, and more.
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    Sudaksha

    Sudaksha

    Sudaksha

    We, at Sudaksha, train individuals to be able to resolve real on-the-job issues through practical solutions. Our value-oriented, tailored and well-structured corporate trainings aim at fast-paced learning and high success rates. We think global and so our training modules are diversified largely. Sudaksha covers a range of technical as well as non-technical corporate-trainings. We take very high pride in our competencies as individuals and as a team. We complement each other well and keep centricity of actions toward customer. We display conviction, courage and commitment in solving customer problems. We are a company who is focused to solve your learning and development concerns like no other would. We keep all of our trainings aligned to business outcomes and we are very proud about this ability.
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    Tidy3D

    Tidy3D

    Flexcompute

    Tidy3D is Flexcompute's ultrafast electromagnetic (EM) solver. The solver is based on the finite-difference time-domain (FDTD) method. Thanks to the highly optimized co-design of software and hardware, Tidy3D runs simulations orders of magnitude faster than other EM solvers on the market. With the lightning fast speed, you can also solve problems hundreds of wavelength in size, which is often not feasible with conventional approaches.
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    AMPL

    AMPL

    AMPL

    AMPL is a powerful and intuitive modeling language designed to represent and solve complex optimization problems. It enables users to formulate mathematical models in a syntax that closely mirrors algebraic notation, facilitating a clear and concise representation of variables, objectives, and constraints. AMPL supports a wide range of problem types, including linear programming, nonlinear programming, mixed-integer programming, and more. One of its key strengths is the ability to separate models and data, allowing for flexibility and scalability in handling large-scale problems. The platform offers seamless integration with numerous solvers, both commercial and open-source, providing users with the flexibility to choose the most appropriate solver for their specific needs. AMPL is available across multiple operating systems, including Windows, macOS, and Linux, and offers various licensing options.
    Starting Price: $3,000 per year
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    Qsoft FRACAS
    Failure Reporting, Analysis, and Corrective Action System (FRACAS) is a closed-loop feedback path in which the user and the supplier work together to collect, record, and analyze failures of both hardware and software data sets. Corrective action (CAR) is greatest during design evolution. It becomes more limited and expensive to implement as a design becomes firm. The resulting analysis identifies corrective actions that should be implemented and verified to prevent failures from recurring. FRACAS promotes reliability improvement throughout the life cycle of the equipment. The method can be used during in-house (laboratory) tests, field (alpha or beta site) tests, and production/operations to determine where problems are concentrated within the design of the equipment.
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    Dynamics 365 Field Service
    Resolve customer issues the first time, every time. Dynamics 365 for Field Service provides clarity and transparency at every step of the process when a customer calls for help. From letting customers know their request for service has been received, to providing specific details on which technician is being dispatched and when his or her arrival can be expected, to follow-up details, and to providing confirmation when the problem is resolved. Ensure consistent and dependable operations by predicting, detecting, and resolving service issues before your customers even know there’s a problem. Build customer trust and loyalty by giving technicians and service managers the right tools and the information they need to resolve problems the first time. Deliver exceptional onsite customer experiences while optimizing resources and costs by dispatching technicians when and where they’re needed most.
    Starting Price: $95 per user per month
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    fabriq

    fabriq

    Fabriq

    The workshop management solution. Capture and centralize all your operational data. Field tours, audits, problems, action plans and indicators are brought together in a single tool to form an enriched and shared field knowledge base. Connect your teams and speed up the information flow. Action plans are completed on time and teams save 50% time in their daily routines. Embark on the whole factory thanks to dynamic visual management and standardised methods (SIM, QRQC, Gemba, etc.). Leverage ownership & accountability of production teams. With our analysis tools, you can easily identify the most recurring problems, detect performance gaps as early as possible and make better decisions on a daily basis. We support you in the deployment of your production sites fabriq to ensure rapid team buy-in and fast results at all levels of the workshop. Join more than 300 industrial teams and accelerate your digital transformation.
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    envVisual

    envVisual

    envVisual

    envVisual is facility management for the digital age. With this software, facility managers, service vendors, field staff, and building managers collaborate to solve facility issues. Log, assign, track, and resolve problems as they arise, saving time for everyone involved. Information is instantly shared between you and your resources which resolves issues quickly and efficiently. Our graphical interface is key to making it easy to use. Users create issues by touching or pointing where an issue is on the floor plan. They describe the issue, assign resources, add a picture if they like and save. The data’s stored on our secure cloud server, resources are notified and respond to the issue, while facility & building managers can oversee the entire process in real time. Users can analyze their team’s efficiency by reviewing data gathered throughout the workflow. Applying this to relevant performance metrics gives you a snapshot of how you’re doing and knowledge to guide your actions.
    Starting Price: $99 per month
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    Claimlane

    Claimlane

    Claimlane

    Claimlane is an All-in-One Complaint management solution for retailers. Create a seamless complaint process towards both customers and suppliers. Increase customer loyalty by turning bad experiences into smiling customers. At Claimlane we believe that companies want to deliver the best customer experience, also when things don't go as planned. Excellent customer experience spark long-term customer relationship and great brand loyalty. Our goal is to enable companies to resolve complaints at the speed of light while utilizing insights to build better products for customers and our environment. Never again ask customers for correct pictures, style information, or descriptions. Quickly access a specific supplier guideline in relation to a complaint. Track faulty products, sluggish suppliers and identify faulty products. Automatically resolve claims on items with known issues or guarantees etc.
    Starting Price: $149 one-time payment
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    Model Predictive Control Toolbox
    Model Predictive Control Toolbox™ provides functions, an app, Simulink® blocks, and reference examples for developing model predictive control (MPC). For linear problems, the toolbox supports the design of implicit, explicit, adaptive, and gain-scheduled MPC. For nonlinear problems, you can implement single- and multi-stage nonlinear MPC. The toolbox provides deployable optimization solvers and also enables you to use a custom solver. You can evaluate controller performance in MATLAB® and Simulink by running closed-loop simulations. For automated driving, you can also use the provided MISRA C®- and ISO 26262-compliant blocks and examples to quickly get started with lane keep assist, path planning, path following, and adaptive cruise control applications. Design implicit, gain-scheduled, and adaptive MPC controllers that solve a quadratic programming (QP) problem. Generate an explicit MPC controller from an implicit design. Use discrete control set MPC for mixed-integer QP problems.
    Starting Price: $1,180 per year
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    Wowdesk

    Wowdesk

    Wowdesk

    Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.
    Starting Price: $5.00/month/user
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    Wix Answers

    Wix Answers

    WixAnswers.com

    Wix Answers is the industry’s first unified customer support platform. With all support channels built into a single platform, agents are more efficient and teams can gain deeper insights into their operations. Wix Answers uses a centralized, AI-powered approach to knowledge management that makes customers self-reliant, agents more effective, and organizations run more smoothly.
    Starting Price: $80/month/per user
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    Impero Backdrop

    Impero Backdrop

    Impero Software

    Manage student safety concerns, for free. Impero Backdrop, our free school safety solution, allows schools to record, manage and track student mental health and safety concerns at any time, anywhere and at zero cost. Schools can pair Backdrop with Impero Classroom and Impero Wellbeing and enjoy the benefits of a single solution for student monitoring and safety. With Impero’s school safety technology, it’s simple to track student health from first aid, to COVID-19 symptoms, to more complex mental health issues from one simple dashboard. Impero Backdrop easily generates health and behavioural concern chronologies for every student or across an entire school or trust so staff can identify problems early, understand the challenges students face and intervene before problems escalate.