Readyly

NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy

We have reimagined local government software with purpose-built solutions, the ability to trial every product before your purchase, affordable monthly subscriptions, and rapid implementations. TownCloud is the solution to simplifying, modernizing, and speeding up your local government workflow. With TownCloud Revenue, there are no more recycled batch processes to run or spreadsheets to update. Skip the buzzwords, connect with your citizens. TownCloud Engage makes it easy for people to do business with you. We follow the Americans with Disabilities Act (ADA) guidelines to ensure you are accessible. Our built-in transparency tools build trust with citizens. Functionality is focused and simple so it is a pleasure to do business. Agenda provides simple and efficient creation and management of meetings, minutes, and packets. Publish your with information with a single click. Flexibly display data for your local citizens with unlimited categories and views of data.