Coveo
360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made it better. We help businesses deliver the relevant experiences people expect. With the Coveo Relevance Cloud, relevant search is just the beginning. Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance. Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart. Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses. Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more.
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Theum
Theum is cutting-edge software that combines comprehensive knowledge management technology with the power of generative AI to create the ultimate platform for automating and controlling your organization’s knowledge flows and realizing the maximum value of your knowledge assets.
- Automate complex requirements for aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from every silo
- Enable fast retrieval of the exact, detailed knowledge needed for any task with state-of-the-art, multilingual semantic search enhanced with one-of-a-kind, intelligent context guidance
- Empower users with the analytical power of ChatGPT, ready-to-use with a few clicks and seamlessly integrated with your knowledge
- Improve knowledge quality and impact by measuring user engagement, access patterns, trending needs, knowledge hotspots, and more
- Eliminate unscalable AI development, uncontrolled knowledge flows, and the risk of unapproved knowledge
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Mindbreeze InSpire
Mindbreeze notes and homes in on the type of information you find most useful, learns to search intelligently, and quickly recognizes content that other systems miss. Data is brought together from a wide variety of sources to provide employees or customers with a 360-degree view of the topics or customers relevant to them. Mindbreeze automatically makes data available across all application, department, and company boundaries. Mindbreeze InSpire finds all information about your company, such as e-mail addresses, telephone numbers, and contact persons. Experts from different fields as well as their contact information are clearly displayed. All documents, including their latest revisions, are quickly found and displayed using the preview function. With the 360-degree customer search app, the user is able to see and interact with a 360-degree view of one account by indexing multiple structured data sources such as SAP.
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SearchUnify
SearchUnify Cognitive Search combines core AI subsets like ML, GenAI and NLP to decipher queries and user intent to deliver contextual, personalized responses.
With its industry-first robust LLM integrations across its suite of products, coupled with the federated retrieval augmented generation (FRAG) architecture, the platform fetches relevant information or responses to deliver more accurate and contextually appropriate support and self-service experiences.
Features:
- Intelligent Enterprise Search
- AI-powered Relevance & Manual Tuning
- ML-powered Personalization
- NLP-fueled Contextual Results
- Search Analytics & Reporting
- AI-powered Support Applications
- Rich Snippets & Knowledge Graphs
- Intelligent Spell Check, Synonym & Acronym Recognition
- NLG- fueled Reports for Next Best Action
- Intent Detection & Entity Extraction
- Content Gap Analysis
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