Audience

Cultural organizations including theaters, concert halls, music venues, touring companies, visitor attractions and museums

About Spektrix

Spektrix combines a powerful ticketing, marketing and fundraising CRM platform with the expertise to help cultural organizations make the most of it. Our technological expertise and profound sector understanding help ticketing, marketing and fundraising professionals build audience relationships that last and grow.

Our market-leading platform is trusted by 550+ cultural organizations across the UK, Ireland, US and Canada. Spektrix is user-friendly, intuitive and constantly updated, and our cloud-based Software as a Service model means we take care of overnight updates and hosting. Your team can focus on audience development and revenue growth, using our tools to gain unparalleled insight into audience and donor behavior.

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Pricing

Pricing Details:
We believe that there should be no hidden costs or financial barriers to making the most of your investment. Our inclusive service charge gives you full access to our platform, integrations and support.

The service charge is calculated on the gross value of tickets, memberships and merchandise an organisation processes through Spektrix. We do not charge on donations.

There’ll never be additional charges for tools and support, and there are no upfront costs for moving to Spektrix, either.

Integrations

API:
Yes, Spektrix offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 2.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

Spektrix
Founded: 2007
United Kingdom
www.spektrix.com

Videos and Screen Captures

Spektrix Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Spektrix Frequently Asked Questions

Q: What kinds of users and organization types does Spektrix work with?
Q: What languages does Spektrix support in their product?
Q: What kind of support options does Spektrix offer?
Q: What other applications or services does Spektrix integrate with?
Q: Does Spektrix have an API?
Q: What type of training does Spektrix provide?
Q: What pricing for support is available for Spektrix?
Q: What pricing for training is available for Spektrix?

Spektrix Product Features

Email Marketing

Auto-Responders
Template Management
Mailing List Management
WYSIWYG Email Editor
Subscriber Management
Image Library
A/B Testing
CAN SPAM Compliance
Drip Campaigns
Event Triggered Email
Mobile Optimized Emails
Customer Surveys
Reporting/Analytics
Dynamic Content
Landing Pages/Web Forms
Artificial Intelligence

Fundraising

Event Management
Membership Management
Mobile Giving
Auction Management
Pledge Management
Contribution Tracking
Alumni Management
Volunteer Management
Recurring Giving
Prospect Management
Grant Management
Campaign Management
Payment Processing
Gift Matching Management
Donor Management
CRM
Raffles / Lotteries

Ticketing

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
Event Management

Spektrix Verified User Reviews

Write a Review
  • Lindsey A.
    Box Office Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The Bane of My Existence"

    Posted 2022-11-18

    Pros: Friendly support staff, that's all I can say that's nice about this system. Live support is usually helpful.

    Cons: The system is confusing, limits ticketing opportunities, makes the company website hard to navigate. Even the support staff I can call gets confused and doesn't always know how to help me.

    Overall: This system is the biggest headache. It takes me MONTHS to train new staff to use this software. I've talked to other administrators who also use this system, and everyone agrees it's horrible to use.

    Read More...
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