CSS IMPACT
CSS IMPACT is a leading provider of Next-Gen Financial Ecosystems & Omnichannel Engagement cloud platforms. Featuring HD 2.0 | Ai - an Agent-less “Ai” (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This “Digital & Voice First Ai" servicing technology can answer common questions, accept payments, & negotiate accounts with a frictionless positive experience without changing the consumer's behavior by using new IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Email, Online smart portals, as well as traditional call center technologies - Dialers, Click-to-dial, IVR & Telephones.
Learn more
Rosie
Rosie is an AI-powered phone answering service designed for small and medium-sized businesses. With Rosie, you can ensure that every call from a potential customer is answered, while also providing excellent support to your existing clients. Available 24/7/365, Rosie answers your calls, delivers accurate information to callers, takes detailed messages, and even schedules appointments directly on your calendar. If you're frustrated with missed calls, potential customers hanging up on voicemail, or being unable to pick up the phone while on the job or after hours, Rosie is your solution. Setting up is quick and easy. Simply forward your calls to your Rosie number whenever you're unavailable, and manage everything from the intuitive Rosie admin. Rosie is ideal for home service providers, local businesses, or any company that relies on phone leads.
Learn more
Sadie
Sadie is an AI-powered 24/7 conversational host and phone agent built for the hospitality industry that answers incoming calls, handles customer inquiries, and manages reservations and orders automatically so businesses never miss opportunities or drop service quality. It uses natural language AI to pick up every call and interact with callers in a friendly, professional way, answering general questions, confirming or modifying bookings, collecting secure deposits, and transferring complex cases when needed. Sadie integrates with popular reservation systems (such as OpenTable and other restaurant/hotel booking platforms) so that calls and reservations synchronize seamlessly with existing workflows, giving venues a unified view of guest interactions and bookings. Designed to operate around the clock without additional staff, it reduces the burden of manual call handling, helps capture more bookings and orders, including during peak times or after hours, and improves customer experience.
Learn more
Moneypenny
Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.
Learn more