Audience
Operations experience management platform for organizations
About parcelLab
parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way.
Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers.
Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide.
Find out more at parcelLab.com
Other Popular Alternatives & Related Software
Cahoot
Cahoot is the next-generation eCommerce order fulfillment network powered by our patented and easy-to-use shipping software. With 100+ eCommerce fulfillment centers throughout the United States, we offer nationwide 1-day and 2-day delivery to over 90% of the US population. Cahoot provides reliable and affordable US fulfillment services for ALL sales channels, including leading marketplaces such as Amazon, eBay, and Walmart and leading eCommerce platforms and shopping carts, including Shopify, BigCommerce, and Magento. Cahoot is the world's first peer-to-peer eCommerce fulfillment network that provides ultrafast order fulfillment at 30% lower cost than traditional 3PLS.
Learn more
Ordoro
Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping.
Whether you're just getting started or already in full swing, we've got you covered with three powerful apps—shipping, inventory, and dropshipping—designed to streamline and automate your daily order management tasks. Select any combination of our apps to help you re-focus on growth!
Finally, feel confident in your decision-making with unrivaled visibility, control, and support.
Conquer more complexity in less time with Ordoro. Start your 15-Day FREE TRIAL today at Ordoro.com!
Learn more
Parcel Perform
Parcel Perform is the next-generation E-Commerce Data & Delivery Experience Platform that pushes beyond traditional post-purchase boundaries. We empower businesses to streamline every stage of the e-commerce journey, from checkout to delivery and beyond, including returns, logistics operations, and data-driven management.
Built on the industry's most comprehensive data foundation, our AI-driven platform eliminates data silos, ensuring the insights and agility e-commerce businesses need to adapt and thrive. We offer end-to-end solutions with a future-proof approach, guiding businesses along a best-practice path for rapid time-to-value and long-term success.
Our global reach and extensive carrier network make us the ideal partner to fuel growth for ambitious e-commerce businesses, marketplaces, and top-tier 3PLs worldwide, such as Nespresso, Shopify, Zalando, Puma, Wayfair, Geodis, and Overhaul.
Learn more
WISMOlabs
Provide an outstanding post-purchase experience to customers through shipment tracking, notifications, and more.
Generate 20-30X ROI, build brand loyalty and improve LTV by 100%, increase customer satisfaction and reduce WISMO support calls by up to 90%
✅ Generate 20-30x ROI with unlimited marketing possibilities
Upload marketing messages, break your customers into segments, and show different marketing assets to different customer segments at different times.
✅ Logistics visibility
Real-time view on all your post-sale logistics. Shipment progress and delivery accuracy reports.
✅ Behavioral analytics
Customer engagement reports provide actionable insights to drive marketing decisions.
✅ Branding
Fully customizable and personalized branded tracking experience that drives loyalty and sales and lowers support costs - all through your brand’s voice.
✅ Notify
Keep your customers, departments, systems, and tools in the know with unlimited notifications.
Learn more
Integrations
Company Information
parcelLab
Founded: 2015
United States
parcellab.com
Videos and Screen Captures
pL Convert
Other Useful Business Software
Gemini 3 and 200+ AI Models on One Platform
Build generative AI apps with Vertex AI. Switch between models without switching platforms.
Product Details
Platforms Supported
Cloud
Training
Live Online
Webinars
Support
Phone Support
Online
