Userlytics
Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
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Smartlook
Smartlook is a qualitative analytics solution for websites and mobile apps helping over 300,000 businesses of all sizes and industries answer the "whys" behind their users' actions. Eliminate the guesswork and discover real, actionable reasons.
With a unique feature set, Smartlook finally gives you a way to understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, while automatic event tracking lets you know how (and how often) your visitors do specific things. You can then build conversion funnels to see your conversion rates as well as uncover why people are churning. Heatmaps for websites give you mass data about where most people click, scroll, hover, and otherwise interact with your pages.
Ranked within the Top 100 Software Products in the 2019 G2 Crowd Awards, Smartlook services customers like O2, Miele, Hyundai, and Kiwi. It can also record games developed in the Unity engine.
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AudioEye
AudioEye is cloud-based digital accessibility platform helping businesses of all sizes build inclusive and compliant websites. Specializing in speed to compliance with ADA-related digital accessibility requirements, AudioEye's technology, paired with manual audits, helps ensure that digital content is more accessible and usable for all audiences while also being WCAG-compliant. AudioEye continues to monitor for new issues with every site visitor, ensuring continued accessibility. You will get your first AudioEye Accessibility Score the moment you sign up. From then on, AudioEye continues to provide you a clear and actionable score quantifying your risk and identifying opportunities for improvement. AudioEye's patented technology tests for over 400 accessibility and compliance issues
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Baymard
Baymard is a comprehensive ecommerce user experience research and insights platform built around one of the world’s largest bodies of original, large-scale UX research, more than 200,000+ hours of usability testing, benchmarking, and analysis across hundreds of ecommerce sites, that helps teams make best-in-class design decisions grounded in evidence rather than opinion by providing deep, industry-specific guidance on site navigation, search, product pages, cart & checkout flows, mobile UX, and broader interaction patterns for both B2C and B2B digital commerce; the platform offers a research database with hundreds of UX best practice guidelines and thousands of annotated design examples derived from real user testing, AI-assisted query tools to answer specific UX questions quickly, benchmarking tools to measure how a site’s UX performance stacks up against competitors and top performers, and optional expert audit services that identify critical usability gaps.
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