Senior Account Manager, Eats Global

About The Role

The Global Delivery Partnerships team is looking for a sharp, highly motivated individual to manage the largest global relationships in the restaurant vertical, such as Starbucks, RBI, McDonald's & Yum! Brands.

As a Senior Partner Manager, you will work in a client-facing role to drive partnership expansion through demand generation, pitch and upsell strategy, and operational excellence. Partner Managers work cross-functionally with Partner Engineers, Operations, Product, and Marketing to optimize partnerships and provide maximum value for both Uber and our strategic merchant partners.

Who are we looking for? Someone who has proven success in building best-in-class partnerships with complex brands and developing deep executive-level relationships. This candidate will also have a passion for logistics, e-commerce, and the ability to thrive in a fast-paced, cross-functional environment.

What You'll Do

• Drive Strategic Growth: Develop and execute comprehensive partnership strategies to hit quarterly growth targets while consistently identifying new ways to add value to existing enterprise relationships.
• Champion Operational Excellence: Collaborate with our reliability and internal data teams to identify insights and action plans that improve delivery timeliness, completion rates, and overall operational health.
• Influence at the C-Level: Build and nurture strong relationships with executive stakeholders, employing critical thinking and creative problem-solving to navigate complex negotiations and difficult conversations.
• Leverage Data & Insights: Bring your analytical "A-game" to model business scenarios, track initiative impact, and provide data-backed consultation on trends to partners.
• Lead Cross-Functional Collaboration: Act as the voice of the customer, navigating internal processes with Product, Marketing, Legal, and Finance teams to drive key initiatives and unlock growth for restaurant partners.
• Expand Product Adoption: creative differentiate our offerings and drive the adoption of new products that align with partner goals.
• Be an Industry Expert: Stay ahead of media and marketing trends, maintaining subject-matter expertise in the Enterprise/Global Third-Party Delivery (3PD) space.
  
  

Basic Qualifications

• 5+ years of experience, ideally in enterprise account management, partnerships, or business development.
• Bachelors Degree
• Proven ability to define, negotiate, and execute complex commercial contracts with partners.
  
  

Preferred Qualifications

• Enterprise Experience: Proven experience partnering with or selling into complex enterprise organizations, specifically within online food delivery, e-commerce, or management consulting.
• Strategic Planning: Demonstrated ability to build and execute comprehensive quarterly and annual sales and marketing strategies.
• Executive Influence: Experience securing buy-in from C-level executives and external partners by utilizing data to consult on core business objectives.
• Franchise Operations: A strong track record of navigating and influencing distributed franchise organizations.
• Data-Driven Decision Making: Proficiency in leveraging analytics to quantify opportunities, forecast trends, and influence stakeholder decision-making.
• Communication & Negotiation: Exceptional listening, presentation, and negotiation skills, with the ability to solve complex problems effectively.
• Agility: Ability to thrive in a fast-paced, ambiguous environment with resourcefulness and a self-starter mentality.
  
  

For Chicago, IL-based roles: The base salary range for this role is USD$134,000 per year - USD$149,500 per year. For Los Angeles, CA-based roles: The base salary range for this role is USD$134,000 per year - USD$149,500 per year. For New York, NY-based roles: The base salary range for this role is USD$149,000 per year - USD$166,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$149,000 per year - USD$166,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For Chicago, IL-based roles: The base salary range for this role is USD$134,000 per year - USD$149,500 per year. For Los Angeles, CA-based roles: The base salary range for this role is USD$134,000 per year - USD$149,500 per year. For New York, NY-based roles: The base salary range for this role is USD$149,000 per year - USD$166,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$149,000 per year - USD$166,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.