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Fixing USB Not Recognized in Windows 7

This document provides tips to fix the "USB Device Not Recognized" error in Windows 7 and Vista. The error occurs when Windows fails to recognize an attached USB device. First, ensure USB drivers are updated to the latest version from the motherboard manufacturer. If that does not work, try unplugging the computer for over a minute to reset the USB hub, removing the laptop battery for 2-3 minutes, or uninstalling and reinstalling the root hub USB drivers. Disabling USB 2.0 support is also suggested as a last resort workaround.

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378 views2 pages

Fixing USB Not Recognized in Windows 7

This document provides tips to fix the "USB Device Not Recognized" error in Windows 7 and Vista. The error occurs when Windows fails to recognize an attached USB device. First, ensure USB drivers are updated to the latest version from the motherboard manufacturer. If that does not work, try unplugging the computer for over a minute to reset the USB hub, removing the laptop battery for 2-3 minutes, or uninstalling and reinstalling the root hub USB drivers. Disabling USB 2.0 support is also suggested as a last resort workaround.

Uploaded by

shemks
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Fix Windows 7 “USB Device Not Recognized” Error

One of the common problems with Windows Vista and Windows 7 (which used to be an issue in
XP before the service pack 3 release), is the annoying  “USB Device Not Recognized” error
message popping up on the desktop taskbar. See example of the error below:

festive season

USB Device Not Recognized

One of the USB devices attached to this computer has malfunctioned, and Windows does not
recognize it. For assistance in solving this problem, click this message.

Looking at Windows Device Manager, you might also notice the “Unknown


Device” under Universal Serial Bus Controllers:
This error message can sometimes be classified as a “false positive”, as it can appear
intermittently in Windows and then disappear without any effect on your actual USB devices.

Common Solutions to Fixing USB Device Not Recognized Errors


First thing you should do is update your USB drivers to the latest version from your motherboard
manufacturer. This usually fixes the problem for most users. You can either search the
manufacturer’s website and download/install the current driver, or you can run a recommended
driver update program.

I personally use DriverFinder and it’s known to be great at matching and updating USB and
audio/video drivers.
After ensuring your drivers are updated, try the following solutions (in order):

1. Unplug your computer. Don’t just turn it off with the power button, you need to actually
unplug the cable from the power supply for at least 1 minute. This often resets your USB hub on
your motherboard.
2. Remove the battery. If you computer is a laptop, remove the battery for at least 2-3 minutes
before plugging it back in and restarting Windows
3. Uninstalling root hub drivers. If steps 1 and 2 above do not work, try the following:
 Unplug all USB devices from your computer.
 Go to Device Manager in Windows 7 or Vista.
 Uninstall EACH Root Hub USB Driver.
 Power off your computer and UNPLUG THE CABLE FROM THE POWER
SUPPLY, just don’t shut it down.
 Reconnect the power supply cable and turn your computer on after 2-3 minutes.
 Reconnect each external USB device. (i.e. mouse, keyboard, thumb drive, etc.)
4. If you still have issues and cannot get rid of “USB device not recognized” error messages you
can try disabling USB 2.0 devices which should remove the error message and “fix” the problem
(although it’s more of a band aid then an actual solution)  but your USB devices will now run at
the slower USB 1.1 speed.

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