Jose Herrera

Provided guidance and consulting services for Managed Services optimization, defining current undocumented processes, and recommendations for service delivery process improvements aimed at improving the quality of support development and troubleshooting, while providing architectural guidance for multiple initiatives.

Led the initial phase of an Architecture post-implementation review, focused on billing aspects of multiple software suites and SAP Enterprise Resource Planning (ERP) software, while providing findings and recommendations for architecture, quality assurance (QA) and business processes, while delineating context and component diagrams, and heat map for areas that need further research and refinement.

Supported the Service Experience Architecture team in the definition of multiple solutions related to the LivePerson product; and defined implementation of interfaces related to portal, mobile, and Customer Relationship Management (CRM) systems; while updating documentation to deployed interfaces.

Supporting the Benefits Operations Architecture team in the administration of the Enterprise
Communication Services capability; and also supporting the Paper-free outbound-fulfillment project, being
implemented with Quadient and Microsoft Azure technologies. (Minneapolis, Minnesota, USA)

Supported the Benefits Operations Architecture team in the administration of the Enterprise
Communication Services capability; and also supported the Paper-free outbound-fulfillment project, being
implemented with Quadient and Microsoft Azure technologies. (Minneapolis, Minnesota, USA)

Supported multiple initiatives for the Benefits Operations Architecture team, including definition of the
strategy around claims inquiry, analysis of claims adjudication engines, analysis of claims pricing
applications, analysis of claims editing applications; and defined the architectural approach for a major
regulatory initiative (Consolidated Appropriations Act) in order to outline multiple workstream designs. (Minneapolis, Minnesota, USA)

Partnered up with the PricewaterhouseCoopers (PWC) team to delineate the architecture, patterns and
the detailed design for multiple Mulesoft interfaces involving SAP, Amazon Web Services (AWS),
Microsoft Dynamics, ArcGIS, and Automated Utility Design (AUD); for a client (Hydro ONE) in the utilities
industry. (Toronto, Ontario, Canada)

Assisting in the business requirements definition of a solution aimed at providing virtual primary care for the Generation Z market. (Minneapolis, Minnesota, USA)

Defined the solution for a large-scale behavioural health benefits program, involving the integration of multiple healthcare systems and databases. (Minneapolis, Minnesota, USA)

Defining the architectural aspects of a solution for a multi-region rewards program, involving multiple financial and banking systems, treasury, business intelligence, and healthcare eligibility systems; in order to provide members with a unique user experience while providing client with a competitive advantage. (Minneapolis, Minnesota, USA)

Provided a strategic vision from technology, people and process perspectives; in order to accomplish Groundswell Group's organizational strategy; while participating in key client engagements by providing oversight to multiple activities and deliverables in order to increase value and mitigate risk for the organization. (Calgary, Alberta, Canada)

Designed the architecture for a Virtual Visits fully embedded solution aimed at providing urgent care for members, based on mobile and web technologies. This new solution is aimed at further enhancing the user experience, while transferring all business and integration logic from Teladoc into United Healthcare. (Minneapolis, Minnesota, USA)

Participated in the early stages of the Virtual Plan Offering and Virtual Primary Care Provider projects, and in the process of delineating the different components of the solution, along with capabilities, sizing and estimation for each one of them. (Minneapolis, Minnesota, USA)

Designed the architecture for a Virtual Visits interim solution aimed at providing urgent care for members, based on web and mobile technologies provided by Teladoc Health and United Healthcare; aimed at extending the breadth of the current provider network, while increasing the visibility, awareness and simplification of the user experience. (Minneapolis, Minnesota, USA)

Outlined the architecture for a Business Intelligence solution, intended to facilitate the creation of Internal and Customer Reporting capabilities aimed at demonstrating economic and business value on the performance of health care products; while leveraging multiple technologies, such as Data Lake, Data Warehouse, Reporting Façade, and Business Intelligence and Analytics software. (Minneapolis, Minnesota, USA)

Defined the overall strategy and architecture for an artificial intelligence solution, which will facilitate the creation of testing scenarios and system integration testing for a complex Clinical Rules Engine, which will include multiple components that will replace human interaction. (Chicago, Illinois, USA; and Sofia, Bulgaria)

Provided subject matter expertise to an initial engagement that included the examination of existing
governance procedures, software development lifecycle processes, deliverables and team interactions,
and supported the elaboration of a final report outlining recommendations for the client to implement. (Phoenix, Arizona, USA)

Provided Enterprise Architecture, Leadership and Management Consulting expertise in order to solidify delivery approach and architecture guidance for a major enterprise transformation program in the Healthcare Industry, which included custom Software Development, Business Process Management, and Microservices capabilities. (Chicago, IL, USA)

Providing architecture subject matter expertise in order to define multiple stages of an Enterprise Integration Program; delineating Infrastructure, Business Process Management, Business Intelligence, Dynamic Case Management and Integration for a client in the Financial industry. (Victoria, British Columbia, Canada)

Provided Enterprise Architecture knowledge in order to define multiple technology roadmaps, focused on legacy application replacement; for a client in the Healthcare industry. (Chicago, IL, USA)

Participated as Enterprise Architect in multiple initiatives related to Integration, Master Data Management, Data Visualization and Analytics, Application Programming Interface (API) Management, Complex Event Processing (CEP) and Streaming Analytics, Business Process Improvement, Data Grid, Service Oriented Architecture (SOA) and Infrastructure: built an evolution plan for infrastructure, application and other key entities while outlining a target architectural blueprint; performed research on… Show more

Participated as Enterprise Architect in multiple initiatives related to Integration, Master Data Management, Data Visualization and Analytics, Application Programming Interface (API) Management, Complex Event Processing (CEP) and Streaming Analytics, Business Process Improvement, Data Grid, Service Oriented Architecture (SOA) and Infrastructure: built an evolution plan for infrastructure, application and other key entities while outlining a target architectural blueprint; performed research on multiple technologies capabilities, and defined approach to enable Enterprise Integration; while leading the establishment of the future infrastructure architecture. (Las Vegas, Nevada, USA) Show less

Participated as subject matter expert in a project Pre-Implementation Review intended to identify gaps and recommendations for a major Health Safety and Environmental (HSE) system replacement project, around Software Development Lifecycle and best practices for a client in the Oil and Gas industry. (Calgary, Alberta, Canada)

Participated as subject matter expert in a project health check intended to identify gaps and recommendations for a major Enterprise Resource Planning (ERP) replacement project, around Software Development Lifecycle and Architecture frameworks for a client in the Utilities industry. (Calgary, Alberta, Canada)

Led the initial phases of the technical delivery of an Application Programming Interface (API) for a client in the Lottery and Gaming industry. (Kamloops, British Columbia, Canada)

Led the delivery of a multi-phase project, intended to establish an Enterprise Service Bus (ESB) platform for a municipal Government client. Phase 1 focused on requirements gathering, architecture and design of the physical ESB infrastructure; Phase 2 focused on architecture, analysis and design, development and deployment of the ESB, and Phase 3 focused on mobile applications capabilities. (Richmond, British Columbia, Canada)

Led the Analysis and Design stage of a COBOL Modernization Project. Analyzed existing mainframe infrastructure, software components and dependencies; of a highly-profitable customer rewards and loyalty program, in order to define the necessary steps to modernize existing mainframe jobs, procedures, COBOL programs and other related artifacts. Reverse-engineered the currently un-documented solution, defined Architectural options, along with Detailed Design documentation aimed at Developers, for… Show more

Led the Analysis and Design stage of a COBOL Modernization Project. Analyzed existing mainframe infrastructure, software components and dependencies; of a highly-profitable customer rewards and loyalty program, in order to define the necessary steps to modernize existing mainframe jobs, procedures, COBOL programs and other related artifacts. Reverse-engineered the currently un-documented solution, defined Architectural options, along with Detailed Design documentation aimed at Developers, for they to re-build the solution in an emerging technology. (Milwaukee, Wisconsin / Hopkins, Minnesota , USA) Show less

Provided Integration Architecture guidance for a Feasibility Assessment aimed at the integration approach to be implemented in the future, for a Financial Management application and a custom developed front-end; primarily for Account Opening and Updates processes. (Calgary, Alberta, Canada)

Provided COBOL and mainframe technical expertise during the Scoping and Planning stage of a COBOL Modernization Project. Analyzed existing mainframe infrastructure and software components of a highly-profitable customer rewards and loyalty program, in order to help define the necessary stages and deliverables of the project. (Menomonee Falls, Wisconsin, USA)

Led and managed the strategic planning and definition of the Reference Architecture for the New Activity Lifecycle Approach (NALA) Program. Analyzed the existing Governance mechanisms of the organization and lead the team to deliver multiple Design Patterns that will shape the future implementation of solutions in ten different domains: Data Security, Infrastructure and Cloud, Data Architecture and Governance, Business Process Management and Dynamic Case Management, Enterprise Content… Show more

Led and managed the strategic planning and definition of the Reference Architecture for the New Activity Lifecycle Approach (NALA) Program. Analyzed the existing Governance mechanisms of the organization and lead the team to deliver multiple Design Patterns that will shape the future implementation of solutions in ten different domains: Data Security, Infrastructure and Cloud, Data Architecture and Governance, Business Process Management and Dynamic Case Management, Enterprise Content Management, Portal, Business Intelligence, Geospatial, along with Batch, Real-time and Geographic Information Systems (GIS) Integrations. Additionally, presented an implementation plan for the Reference Architecture pilot and provided the client with Information Technology (IT), Industry and Business based Executive Views. (Calgary, Alberta, Canada) Show less

Led and managed the infrastructure implementation for a newly selected integration platform. (Calgary, Alberta, Canada)

Led and managed the implementation of a Competency Centre, in order to establish the proper Governance Body within the organization, and establishing a Governance Process, well-defined Policies and Principles, proper Methodology alignment with the Project Management Office (PMO), a Reference Architecture and its derived Design Patterns, and the Development Guidelines for a newly selected integration platform. (Calgary, Alberta, Canada)

Provided Management Consulting services in order to review the current integration-related practices for the four-pillar applications (SAP, Microsoft, Bentley ProjectWise and ESRI), while managing and leading the engagement, and determining key future requirements, in order to present a technology-independent strategy and associated roadmaps for integration. Sprint I primarily focused on analyzing the current integration practices around the four-pillars; with an Analysis document being… Show more

Provided Management Consulting services in order to review the current integration-related practices for the four-pillar applications (SAP, Microsoft, Bentley ProjectWise and ESRI), while managing and leading the engagement, and determining key future requirements, in order to present a technology-independent strategy and associated roadmaps for integration. Sprint I primarily focused on analyzing the current integration practices around the four-pillars; with an Analysis document being produced. Sprint II focusing on depicting a proposed Future State, in the form of an Integration Strategy, which also included recommendations on different gaps identified in the Analysis document. (Calgary, Alberta, Canada) Show less

Led and managed a Pre-Implementation Review for the PAS Tools project, with the purpose of identifying a few areas for improvement within the project, in order to leverage the recommendations of the initiative, and identify different areas where the implementation of the Enterprise Service Bus (ESB) could benefit the rest of the organization. (Calgary, Alberta, Canada)

Led a Pre-Implementation Review for the Enterprise Services Integration project, with the purpose of identifying a few areas for improvement within the project, in order to leverage the recommendations of the initiative, and identify different areas where the implementation of the Enterprise Service Bus (ESB) could benefit the rest of the organization. (Calgary, Alberta, Canada)

Participated in this Data Migration / Conversion project, while establishing the proper data standards for the target database template; and defining and prioritize the design and build steps for the Extract Transform Load (ETL) work to be performed. Provided oversight to all deliverable artifacts related to the ETL work being performed, such as technical data mappings, transformation rules and load sequence of the data between the various data sources and the new Credentialling and Privileging… Show more

Participated in this Data Migration / Conversion project, while establishing the proper data standards for the target database template; and defining and prioritize the design and build steps for the Extract Transform Load (ETL) work to be performed. Provided oversight to all deliverable artifacts related to the ETL work being performed, such as technical data mappings, transformation rules and load sequence of the data between the various data sources and the new Credentialling and Privileging target system. (Calgary, Alberta, Canada) Show less

Provided Project Management, Architecture and Management Consulting services in order to review the current Information Management practices at the client site, analyze stakeholders, determine key future requirements, and to present a technology-independent strategy and roadmaps aimed at integration. Sprint I was primarily focused on analyzing the current integration practices, from a People, Process and Technology perspectives; and an Analysis document was produced. Sprint II focused on… Show more

Provided Project Management, Architecture and Management Consulting services in order to review the current Information Management practices at the client site, analyze stakeholders, determine key future requirements, and to present a technology-independent strategy and roadmaps aimed at integration. Sprint I was primarily focused on analyzing the current integration practices, from a People, Process and Technology perspectives; and an Analysis document was produced. Sprint II focused on depicting a proposed Future State, in the form of an Integration Strategy, which also included recommendations on different gaps identified in the Analysis document. (Calgary, Alberta, Canada) Show less

Participated in this Data Migration / Conversion, by outlining different approaches, principles and strategies to streamline the delivery of the necessary ETL interfaces to accomplish the data migration to the Panorama system. The deliverables created were intended to be utilized by functional and technical resources of the project team, as an all-encompassing approach for the data migration and conversion. (Vancouver, British Columbia, Canada)

Provided Architecture knowledge to the Point Of Sale (POS) project, in order to identify technology capabilities and provided advise with regards of a candidate Reference Architecture and Design Patterns, project specific timelines, approach and required skill-set. (Calgary, Alberta, Canada)

Provided integration and architecture expertise for a few key projects: Treasury Management System (TMS), AFE Navigator, Managed File Transfer, MTG Error Reporting, Solium Integration, Database Links approval process, Maximo Linear Assets, SAP HANA and Active Directory integration, Well Management System. (Calgary, Alberta, Canada)

Defined the initial architecture for real-time Disaster Recovery, Load Balancing / Fail-Over, and High Availability for the Kamloops Data Centre migration of the Enterprise Service Bus solution. (Vancouver, British Columbia, Canada)

Designed, established and led the team for the creation of Phase 2 deliverables for an enterprise wide Integration Competency Centre. Additionally, led the operations of the Competency Centre, while developing senior developers into Architects, in order for these resources to lead the operations going forward. (Calgary, Alberta, Canada)

Built the Architecture Practice for Groundswell, and led Architecture practitioners in new strategies, implementation methods, approaches, tools and techniques, aimed primarily at client delivery; while providing thought leadership to different internal teams. (Calgary, Alberta, Canada)

Led the initial strategic SOA Governance analysis, in order to determine feasibility of transition for a major development project with Oracle Fusion Middleware. The results of this analysis matched he results of a similar engagement performed by Gartner Consulting. (Edmonton, Alberta, Canada)

Designed, established and led the team for the creation of Phase 1 deliverables for an enterprise wide Integration Competency Centre. (Calgary, Alberta, Canada)

Collaborated with the Technical Delivery Manager in order to deliver hardware requirements, system design, system build and test plan for a major software upgrade. (Calgary, Alberta, Canada)

Provided Project Management and Architecture expertise in order to deliver a Pre-Implementation Review of the Multilane project. (Kamloops, British Columbia, Canada)

Provided architecture and technical expertise in BPM technologies and led the delivery of two new releases for an existing on-boarding process. (Calgary, Alberta, Canada)

Provided architecture and technical expertise for a future implementation of a Table Gaming Management System. (Toronto, Ontario, Canada)

Led the creation of software architecture deliverables for the European Logistics Center project. (Calgary, Alberta, Canada)

Provided expertise and leadership to the Enterprise Service Bus (ESB) team in order to stabilize the team and solidify the delivery of approximately 33 interfaces for a large scale SAP implementation. (Vancouver, British Columbia, Canada)

Worked with the IT Business Solutions team in order to establish Co-Source capabilities for support and maintenance, development and infrastructure administration. (Calgary, Alberta, Canada)

Worked with the Delivery Services team and defined architecture governance, outlined architecture maturity assessments, gathered information on systems, business objects and interfaces in order to elaborate an architecture context diagram, and helped the client determine SOA feasibility, by evaluating Oracle SOA Suite development capabilities, and Oracle Data Integrator functionality. (Calgary, Alberta, Canada)

Delivered a BPM / BAM solution for the Human Resources and Information Services departments that handles the on-boarding process for new hires. (Calgary, Alberta, Canada)

Delivered multiple interfaces aimed at demonstrating ESB capabilities and connectivity to SAP, Passport, external organizations and PeopleSoft. (Vancouver, British Columbia, Canada)

Analyzed the current situation and issues related to an environment migration, and determined plan to implement appropriate fixes. (Calgary, Alberta, Canada)

Evaluated the current integration environment and proposed best approach for solving existing issues at the project and strategic levels. (Calgary, Alberta, Canada)

Worked with the EnCana US division by leading integration resources on the Production Volume Management project with ETL technologies. (Calgary, Alberta, Canada)

Defined the strategy to be followed in regards of the establishment of the co-source agreement, worked closely with the client in order to meet stakeholder expectations, defined deliverables that constituted the governance for the co-source, and led resources performing production support and project delivery of integration solutions. (Calgary, Alberta, Canada)

Elaborated high level analysis of the existing Enterprise Architecture framework and internal reservation system in order to determine work efforts for subsequent phases. (Calgary, Alberta, Canada)

Provided thought leadership and integration architecture expertise for the Production Accounting System (PAS) project, by implementing the JDE Finance Masterfile interface. (Calgary, Alberta, Canada)

Led the scoping and planning phase for the Data Integration Co-source. Defined the initial deliverables such as Communications Plan, Organization Chart, Transition Approach (for development and support), Service Level Agreements, Project Engagement Models, Roles and Responsibilities, Co-Source Project Plan, and Procedures for interacting with Help Desk and Platform teams. (Calgary, Alberta, Canada)

Provided technical expertise in order to eliminate workflow capabilities of an existing Land project.

Designed and architected a workflow integration project that manages royalty payables associated with the put in production of new wells for the Regulatory Services and Strategic Planning group.

Defined the initial architecture for an enterprise wide integration of applications running on different platforms, outlined the required common services and re-usable components; and enforced a decoupled architecture in order to meet future requirements.

Gathered high level requirements from different technical groups, in order to define common services and re-usable components for the organization.

Provided integration expertise for the second phase of a large scale workflow implementation project with JDEdwards.

Provided advice on how to identify opportunities for integration within the organization, outlined the steps to evaluate and implement integration technologies, and outlined the process for analyzing Return on Investment. (Airdrie, Alberta, Canada)

Participated in the development of a Proof of Concept (POC) designed to solve a set of critical business scenarios for the organization and to showcase integration capabilities.

Participated in the integration design, implementation and testing of additional features and enhancements for an existing mobile application in order to meet requirements made by a major U.S. health care provider. (Vancouver, British Columbia, Canada)

Provided technical expertise and leadership in order to stabilize integration infrastructure, analyzed and documented the different environments and application settings, outlined the release management process, enforced the usage of source control while providing with a development framework.

Performed requirements gathering and defined the architecture for two Well Lifecycle Management solutions.

Led a large scale integration implementation project intended to replace the existing workflow functionality embedded in JDEdwards, utilizing integration technologies.

Led a project intended to create an integration standards and guidelines methodology while creating a definite strategy for integrating it with an existing Application Services Methodology.

Re-architected an integration project for GEOscout, and refined the overall design of this project in order to improve reliability.

Re-architected an integration project aimed at JDEdwards intended to display personal information.

Led three releases of a Human Resources application, stabilized the initial stages of the project creating a reliable release management approach; established a collaborative development environment; and de-tailed the architecture according to integration standards.

Provided technical support and consulting services for an application aimed at handling expenses. Additionally, provided consulting services and technical expertise for an application intended to integrate price feeds an external vendor (ICE).

Led the creation of a technology oriented methodology intended to define the foundation for an Enterprise Architecture while implementing the technical side of the Competency Centre.

Led the technical scoping and planning phase to implement a Competency Centre; while developing a high level technical architecture assessment.

Led the efforts around vendor selection by elaborating a Request for Information (RFI) and associated scoring tools for five vendors; identified a key sample business issues and led the definition of the demo scenarios; coordinated the overall activities and logistics during the process; and assisted the client with supporting materials and opinions on integration matters.

Led a high-level network architecture evaluation for an integration based project aimed at Oracle Applications. (Toronto, Ontario, Canada)

Led a technical architecture review that included project management and the development cycle procedures.

Led a technical architecture review of an integration implementation project, interviewed key personnel, analyzed development, project management and support practices; and created a final deliverable that allowed the client to eliminate a number of failures in the technical architecture. (Butte, Montana, USA)

Led the design and implementation of two scenarios for a POC; integrated the technical infrastructure, defined scope and deliverables and presented these scenarios to the client’s stakeholders.

Implemented and supported the technical infrastructure for the development of a POC involving integration between an ERP application and wireless workflow monitoring systems.

Designed and implemented a Sun Solaris sandbox environment intended to support a large scale JDEdwards implementation project. (New York City, New York, USA)

Led the design and implementation of an integration prototype intended for JDEdwards, installed and configured the different integration components involved, demonstrated the selected product capabilities and constraints; participated in the staffing process for additional phases of the project; and influenced the client’s decision on the technology to be used for further development. (Basking Ridge, New Jersey, USA)

Led the coordination of the code releases, operations, infrastructure and development of a large (300+ consultants on-site) corporate-merge integration project with SAP. (Chicago, Illinois, USA)

Participated creating the interface implementation of a downstream project intended for pipelines with different integration technologies. (Naperville, Illinois, USA)

Created multiple Siebel interfaces while analyzing connectivity requirements. (Montreal, Quebec, Canada)

Participated in the design and implementation of a POC intended to work as a Clearinghouse solution with Vitria technologies for different Energy companies. (Houston, Texas, USA)

Participated in the design and implementation of a POC for its presentation at an Energy conference.