About
I bring over 25 years of consulting and delivery experience at the intersection of…
Articles by Nooruddin
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After 3.7 years, I’m wrapping up my time at Accenture (Legacy Comtech, and I wanted to pause and say thank you. I’ve had the privilege of working…
After 3.7 years, I’m wrapping up my time at Accenture (Legacy Comtech, and I wanted to pause and say thank you. I’ve had the privilege of working…
Liked by Nooruddin Khaja
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𝗚𝗮𝗿𝘁𝗻𝗲𝗿’𝘀 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗤𝘂𝗮𝗱𝗿𝗮𝗻𝘁 — 𝗠𝘆 𝗥𝗲𝗳𝗹𝗲𝗰𝘁𝗶𝗼𝗻 As I reviewed this…
𝗚𝗮𝗿𝘁𝗻𝗲𝗿’𝘀 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗤𝘂𝗮𝗱𝗿𝗮𝗻𝘁 — 𝗠𝘆 𝗥𝗲𝗳𝗹𝗲𝗰𝘁𝗶𝗼𝗻 As I reviewed this…
Liked by Nooruddin Khaja
Experience
Education
Licenses & Certifications
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Information Systems Professional (ISP)
CIPS (Canada’s Association of Information Technology Professionals)
Issued -
Manage Engine Certified Professional (MECP)
Manage Engine
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Certified Internal Control Auditor (CICA)
Institute of Internal Control
Issued -
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Certified Management Professional (CMP)
CMP
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Volunteer Experience
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Guest Speaker
Caledonian College of Engineering
- Present 11 years 2 months
Education
Speak about IT Management best practice, introduce ITIL fundamental processes.
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Judge
Project Management Institute Educational Foundation (PMIEF)
- Present 5 years 2 months
Children
Future City Project
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Courses
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Advance Database Administration
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Amazon Web Services Cloud Architect
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CA Clarity Project & Portfolio Management
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CISSP (Certified Information Systems Security Professional) Boot Camp
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COBIT 5 (ISACA)
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ECOSYS Administration
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Executive Masters in Business Administration
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Health & Safety Manager functional administration
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High Performance Collaboration: Leadership, Teamwork, and Negotiation
Northwestern University
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IT Service Management - ISO 20000
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ITIL Expert
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ITIL Intermediate
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ITIL V3
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Leadership & Management (Harvard University)
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Netscout Administration of Network analysis, business service management
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Oracle Apps DBA
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Oracle Boot Camp
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Oracle CM14 Administration
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Oracle ERP Security Controls
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Oracle Primavera Contract Management (CM14) Administration
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Oracle Unifier UPK Development
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PeopleSoft Security Controls
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Project Management Professional (PMP)
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Risk Management using ARM (Sword) Administration
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SAP Boot Camp
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SWORD ARM Administration
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Scrum Master
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Scrum Product Owner
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Shipping ERP Administration
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TOGAF ( THE OPEN GROUP ARCHITECTURE FRAMEWORK)
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TOGAF Certified Professional
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Unifier Administration
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e-Commerce Ace
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Projects
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ITIL Consulting & Implementation of IT Helpdesk & Monitoring Systems
The main objectives of the project is to :-
• Provide management with real-time and historical information of IT critical resources, delivered services and projects
• Structure and unify IT support processes
• Provide a framework for IT systems according to international standards viz ITIL-v3 framework defining core ITIL processes and implementing Service Desk System
• Assist IT Dept to manage data centers, hosted services and IT infrastructure efficiently.
• Provide a…The main objectives of the project is to :-
• Provide management with real-time and historical information of IT critical resources, delivered services and projects
• Structure and unify IT support processes
• Provide a framework for IT systems according to international standards viz ITIL-v3 framework defining core ITIL processes and implementing Service Desk System
• Assist IT Dept to manage data centers, hosted services and IT infrastructure efficiently.
• Provide a unified environment for managing IT operations and technical support to end-usersOther creators -
ITSM Consulting and Tool Implementation
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ITSM/ ITIL process consulting and tool implementation for IT operations enhancement and process optimization.
Process consulting for IT Service Design and Operations viz.
Incident Management
Problem Management
Change Management
Configuration Management
Service Level Management
Request fullfillment
Release Management
Service Catalogue
IT Asset Management
Business Service Management -
IT Infrastructure Management Software for Public Authority for Electricity & Warer
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Solution Architect & Project Manager for IT Management Software.
ITIL Process development through Ernst & Young for Incident, problem, change, CMDB, Service catalogue.
Implementation of IT Management Softeare IT360 from Manage Engine.
Key Features:
Enterprise Applications Management
Network Management, Bandwidth Analysis
WAN Monitoring
Log Aanalysis and event notification
ITIL based Servicedesk
Device Configurations, Netflow, Event Log…Solution Architect & Project Manager for IT Management Software.
ITIL Process development through Ernst & Young for Incident, problem, change, CMDB, Service catalogue.
Implementation of IT Management Softeare IT360 from Manage Engine.
Key Features:
Enterprise Applications Management
Network Management, Bandwidth Analysis
WAN Monitoring
Log Aanalysis and event notification
ITIL based Servicedesk
Device Configurations, Netflow, Event Log Monitoring.
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ITIL based ServiceDesk Implementation
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ITIL Based Servicedesk implementation for Oman Gas.
Key activities:
Business Analysis to capture current state assessment to define future state development.
Define KPI, SLA, Dashboard for Technicians and IT Dept.
Incident, Problem, Change Management, SLA CMDB configuration in software.
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ITIL ServiceDesk Implementation for Oman Housing Bank
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Key activities on project :
Solution design
Overall project Management
Business analysis - current state and to be process for Incident, problem, change, CMDB.
Implementation of Manage Engine Servicedesk Plus mapping to the requirement. -
Enterprise Application Manager
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Enterprise Application Manager Implementation for Haya Waters.
9 core business applications including Oracle EBS, Maximo, Sharepoint, Exchange servers, CCMS, Lab Management Softwares. -
Database Migration in heterogeneous environment for MOD
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Large database migration & upgrade from HP Unix to Windows 2008 OS and upgrade of database from legacy Alpha Servers to HPTRU64.
Migrated Database from Oracle 6, 7.3, 8, 9i, to Oracle 10g/11g.
Security profiling for database admins. SOD, DB Vault.
Database technologies involved, RAC, DataGaurd, Labels, RMAN,
Oracle Application Server 9i. 10g in cluster mode.
Direct & Supervise DBA team for optimizing the database performance and Oracle middleware…Large database migration & upgrade from HP Unix to Windows 2008 OS and upgrade of database from legacy Alpha Servers to HPTRU64.
Migrated Database from Oracle 6, 7.3, 8, 9i, to Oracle 10g/11g.
Security profiling for database admins. SOD, DB Vault.
Database technologies involved, RAC, DataGaurd, Labels, RMAN,
Oracle Application Server 9i. 10g in cluster mode.
Direct & Supervise DBA team for optimizing the database performance and Oracle middleware Application Server. -
EBSO - Enterprise Business Security Optimization for Computer Associates
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Responsible for CA Clarity Projects & Portfolio Management tool, use case development & Oracle databases administration.
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Oracle EBS Security Optimization
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Oracle EBS SOD, security controls for different modules of ERP, SOX compliance for Database & application.
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Deloitte internal service offering framework standards
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Development of framework Standard for services based offerings.
eSCO, PMI, ITIL, CMMi, ISO 20000, etc.. -
Content Development for Oracle EBS for Dell
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Oracle EBS Projects, Fixed Assets, & Financials technical Content development for current systems configurations.
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Risk Assessment for Citigroup, Singapore
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Risk Assessment for Database, Applications, Systems & Infrastructure part of whole risk assessment project.
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Migration of CCMS (CUI based Shipping App) to WebCSM (online Web Container & Shipping logistic Management system)
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See projectMigration of CCMS (CUI based Shipping App) to WebCSM (online Web Container & Shipping logistic Management system)
Honors & Awards
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Guest Speaker on Technology Best Practice Management
Caledonian College
Guest speaker on IT best practice to Computer Science Engineering students.
Languages
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Hindi
Professional working proficiency
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Arabic
Limited working proficiency
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Urdu
Native or bilingual proficiency
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English
Full professional proficiency
Organizations
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ISACA - Information Systems Audit and Control Association
Member
- PresentCRISC Certification
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PMI - Project Management Institue
Professional Member
- PresentPMP Certification
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CIPS - Canada Information Processing Society
Professional Member
- PresentISP Certified
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IEEE
Member
- Present -
BCS - British Computer Society
Professional Member
CITP Candidate
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ICS - Internet Computer Society
Member
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