menique.com Reviews 3,043

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship and materials used. Many consumers are delighted with their purchases, highlighting the comfort and durability of the items. People also frequently commend the efficient service and smooth ordering process. The delivery service is often described as quick and reliable, with items arriving well-packaged and on time. Overall, customers are very satisfied with their interactions and the products received.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality of the items, such... See more

Quality

Clients share positive opinions on quality, with many praising the high quality of products, materials, and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering experience quick and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the prompt and easy returns... See more

Based on these reviews

Rated 5 out of 5 stars

I've ordered their merino wool convertible mittens as a gift. Although there were some issues with the order, their very supportive agent Agnė solved all of them, and we received a high-quality produc... See more

Company replied

Rated 5 out of 5 stars

Good quality, beautiful clothes. I'm getting a lot of compliments when wearing. Then proudly telling where I did shop them. I am expecially impressed how they did handled mistake on packaging. They... See more

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Rated 5 out of 5 stars

After years of fun, quirky aprons, I ordered this “seriously fun” Japanese-style apron just before xmas because I thought it looked so fine. I was overjoyed & surprised that I received it just after x... See more

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Rated 5 out of 5 stars

I ordered a much needed wool beanie and neck gaiter from a company I knew very little about. In addition, I needed a much quicker turn-around than usual. On a whim, I contacted the company with my... See more

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Rated 5 out of 5 stars

In a world of plastic and big boxes for small items menique is a rare exception: the item I bought is made of fine linen, the workmanship is of high quality. The piece was shipped in a sturdy paper ba... See more

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Rated 5 out of 5 stars

A nice set of linen kitchen towels, intended as a gift, delivered just in time for Christmas. I must say as saw them working their way through the delivery system I didn't think they'd get herein tim... See more

Rated 5 out of 5 stars

Our kids didn’t question the fabric. They are really warm in below zero temperatures. Washing the clothes has been great. Good colors too. The only test that hasn’t happened yet is endurance- the ki... See more

Rated 5 out of 5 stars

Quality of the throws I ordered was top notch pure wool. I had mistakenly ordered one instead of two and after an exchange of several emails I was sent two and had the delivery charge waived as it... See more

Rated 5 out of 5 stars

I was hesitant to order at first and so reached out to inquire if this was a legitimate company and whether it ships to Canada. I was pleasantly surprised to receive a response within the hour and a... See more

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Rated 5 out of 5 stars

At first, I wasn’t very happy because it took quite a long time to receive my package. However, customer support was very communicative and helpful. In the end, the delay was caused by the local post... See more

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Rated 5 out of 5 stars

I've had two really great experiences with Menique so far. I love that the prices are reasonable for high quality products. We needed to buy our daughter base layers for an upcoming trip, but she's yo... See more

Rated 4 out of 5 stars

I returned my trousers and jacket as didn't fit. Their returns service is easy and prompt. I would recommend Menique to everyone for a prompt and trouble free experience. I have only given 4 star... See more

Rated 5 out of 5 stars

The clothes are really well made & always look good. Nothing is too much trouble for the support team if you have any issues. Would recommend this company & will defiantly purchase from the again.... See more

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Rated 4 out of 5 stars

Excellent product. Timely shipping. Only negative is using FedEx that stated at very short notice that a signature would be required on delivery and were then 5 hours later than the original time slot... See more

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Rated 5 out of 5 stars

I purchased wool socks for my 2 yr old and 4 yr old grandchildren. The socks are perfect. The kids love them. The only hard part was figuring out the sizes I needed. And I would perhaps have liked mor... See more

Rated 5 out of 5 stars

Merino wool hat and neck gaiter. This is a beautiful set, lightweight but extremely warm. It is just what I needed. Fast efficient delivery to Ireland. I will buy from you again. I expect to have th... See more

Rated 5 out of 5 stars

The garments is fantastic; light, yet warm enought to make a good part of my dayly dog walks at -15, on top of feeling great and looking very good indeed

Rated 5 out of 5 stars

The gloves are really comfortable. The material is soft, doesn’t itch, and keeps the hands nicely warm while the fingers remain free. Perfect for typing and on the go. Great quality!

Rated 4 out of 5 stars

The clothing is great! The logistics seem a little off. There's a message regarding shipping times that seems to indicate they will take time to make the clothing after ordered, which is why it can... See more

Company replied

Rated 4 out of 5 stars

Menique.com is a popular online clothing brand known for soft, high-quality merino wool and linen pieces with good fit and fast delivery, though sizing and return issues may very for some shoppers.

Company replied

Rated 5 out of 5 stars

update 02.11.2025 It came out, that all my mails went into spam. Now, I received the discount and all is ok ! 😃 Thx Agne !! Agne promised refund of 50%. I didn't get any money until now... See more

Rated 5 out of 5 stars

I ordered two pair of gloves for my little one, the first pair that acutely fit those tiny hands. I love the quality and softness of the material. Would definitely recommend!

Company replied

Rated 5 out of 5 stars

I am thrilled with the fabric quality and the colour quality. Everything fits perfectly, just as I wanted and as shown on the Menique website. I am completely satisfied! Thank you very much!

Company replied

Rated 5 out of 5 stars

Really good quality clothing - worth every cent. Doesn’t get soiled at all despite child play. My almost 4 year old loves all the shirts. Super comfortable for her.

Rated 5 out of 5 stars

Great customer service from Agne who sorted out a problem very promptly. Delighted with the quality of the linen napkins. Highly recommend them.

Rated 5 out of 5 stars

Firstly, the staff is amazing. Always on top of things. Replies promptly to emails and gets the job done. The linen that I had ordered, is top quality. However, when you wash it in the washing machin... See more

Company replied

Rated 5 out of 5 stars

I ordered linen trousers/pants and tops from them. Everything was absolutely beautiful, high-quality pieces. The fit is perfect thanks to their thoughtful and intelligent design. I’m officially... See more

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Rated 5 out of 5 stars

The gloves were so warm and comfortable and very good quality, so I ordered another pair in a different colour. Very happy with both pairs

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Rated 4 out of 5 stars

The delivery was quick, everything packed well. They run smaller, so for size M ordered XL - they are a bit too big, but the elastic band is quite tight, so I'd rather have them more loose. Probably... See more

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Rated 5 out of 5 stars

Great toddler linen pillow cases. So chic and beautifully made. Very breathable. Would reccomend.

Rated 5 out of 5 stars

This was my second purchase because I love my merino attire and needed more :). Shopping and shipment went as easy as last time.

Company replied

Rated 4 out of 5 stars

Long gloves received in reasonable time (bearing in mind they came from Lithuania). Appear to be of good quality but are a Christmas present so can't give any further feedback at this stage

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Rated 5 out of 5 stars

Bought four tank tops two black one denim blue and one a very pale lemon colour. Fit really well, so comfortable to wear. Like having a warm hug

Rated 4 out of 5 stars

Incredibly helpful customer service, but I will say with certainty that the dress I received was washed and possibly pre worn. There were no tags on it and there were fuzzies in the pockets. The last... See more

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Rated 1 out of 5 stars

Took 2 or 3 weeks to get here, actual product fit horribly and constructed poorly. One size fits all is definitely not accurate. Tip of each finger has been sewn together oddly as if heat glued togeth... See more

Company replied

Rated 4 out of 5 stars

Great quality and stitching. Neckline is a bit misleading. Looks more crew online but is wider in the actual dress. I have to get the length hemmed in since I am 5’2” and the dress is closer to ma... See more

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Rated 5 out of 5 stars

The quality was very good and the style was consistent with the photos presented. I am satisfied and would purchase again.

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Rated 4 out of 5 stars

My son has a very sensitive skin why we bought some merino wool shirts. Unfortunately they don't have the same quality I am used of merino wool and still feels itchy on the skin. Although we are super... See more

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Rated 1 out of 5 stars

Very thin gloves (significantly thinner than any other comparable gloves I've used) which started breaking apart and shedding loads of lint already after a couple of weeks of use. Very disappointing... See more

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Rated 5 out of 5 stars

Well made clothes that always look good on, can’t fault them. Brilliant customers team if you have any issues

Rated 5 out of 5 stars

Ordering on line was quick and simple. The gloves and beanie that I ordered were as described if not better. They were dispatched and delivered very promptly.

Rated 4 out of 5 stars

I made several purchases on Menique’s French website. Shipping was fast and carefully packed, and the products are high quality. The only downside is the return process for items that don’t fit. All c... See more

Company replied

Rated 5 out of 5 stars

The product I received arrived in excellent condition. Thank you very much for the great service as well!

Rated 5 out of 5 stars

So, the kids absolutely love em. They have sensory issues and its hard to keep clothing on them. They havent taken these thermals off at all and love how they feel.

Rated 5 out of 5 stars

High quality product. 100 % to my expectation. Soft, smooth snd only the fingertips are open. Love it.

Rated 4 out of 5 stars

The women’s underwear is awesome! True to size. The men’s underwear didn’t hold up as well, ripping after about six months, while it took over a year before the women’s was tearing.

Company replied

Rated 5 out of 5 stars

Absolutely amazing experience! The delivery was super fast, communication was excellent, and the quality of the children’s clothes is outstanding. Everything looks even better in person than on the w... See more

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Rated 4 out of 5 stars

I like your merino products. Obtaining one item in a certain color does not guarantee that other items described as being the same color would be so. (For instance, I purchased a gaiter, a hat, and... See more

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Rated 5 out of 5 stars

The product I ordered was exactly as depicted (excellent quality and a beautiful color), it arrived well-packaged, and the customer service inquiry I placed on tracking was promptly answered. 5/5 ⭐️⭐️... See more

Company replied

Rated 5 out of 5 stars

The dress is of exceptional quality, exactly as described. Customer service was quick and helpful. I highly recommand this brand.


Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Clothes and Fabric Manufacturer
  4. Men's Clothing Store
  5. Women's Clothing Store

About menique.com

Written by the company

Designed and ethically manufactured in Lithuania, menique offers premium lifestyle and thermal wear including layering sets, t-shirts, leggings, dresses, skirts, and blouses made from sustainable certified fabrics like 100% Merino wool & Linen. With an emphasis on quality and precise silhouettes, the brand makes Earth-first essentials for the whole family, running the range from men’s and women’s to children’s clothing. There is something for everyone looking to make an impact one step at a time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I returned my trousers and jacket as…

I returned my trousers and jacket as didn't fit. Their returns service is easy and prompt. I would recommend Menique to everyone for a prompt and trouble free experience.
I have only given 4 stars as the order took quite a long time to arrive but well packaged when it did.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

paid over $100 for an item I never received

paid over $100 for an item I never received. The tracking says delivered, but nothing was delivered to me. Instead of fixing the issue, this company keeps telling me to check with neighbors and the post office as if it’s my responsibility to track down a missing package.

It has been over 10 days with no refund, no replacement, and no real solution. Their responses sound polite, but they are completely ineffective. I am left without my order and without my money.

If something goes wrong with shipping, don’t expect this company to make it right.

February 7, 2026
menique.com logo

Reply from menique.com

Dear Emma,

Thank you for your feedback. We are truly sorry for all the inconvenience.

Additionally, asking customers to check with their local post office is a standard initial step in cases where tracking shows a package as delivered. This is because sometimes carriers mark a package as delivered before it reaches the correct location, or it may be held at the post office for pickup. It is not meant to shift responsibility, but to help locate the package quickly.

That said, we want to make this right. A resolution has already been offered to ensure you are not left without purchase.

Kind regards,
The Menique Team

Rated 1 out of 5 stars

Avoid at all costs

Took 2 or 3 weeks to get here, actual product fit horribly and constructed poorly. One size fits all is definitely not accurate. Tip of each finger has been sewn together oddly as if heat glued together. Avoid, especially for 40 dollars. I’ve bought 7$ gloves on amazon with better quality

February 10, 2026
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Reply from menique.com

Dear Benjamin,

Thank you for your feedback.

Delivery to the United States typically takes around 2 weeks with the standard shipping method selected at checkout. This is the standard delivery timeframe shown during the ordering process, and your order was shipped according to this method.

We also reached out by email regarding your comments about fit and construction but have not yet received a response. Please feel free to reply so we can review the issue and offer a suitable solution if needed.

Kind regards,
The Menique Team

Rated 4 out of 5 stars

Good Quality

The quality is really good and the staff is very friendly. The delivery process was difficult.

January 30, 2026
menique.com logo

Reply from menique.com

Dear Sandra,

Thank you for your feedback.

Kind regards,
The Menique Team

Rated 1 out of 5 stars

A scam return policy

I purchased a dress from Menique, in part because the company promised a full refund and to pay return postage if a return was necessary. The dress arrived in December. It did not come anywhere close to fitting me, although I used company's measurements. When I went to return the dress, I was given instructions stating that I needed to sent a tracked package and forward all the receipts and tracking number back to Menique. I did this and waited. But in January, our postal service informed me that Menique failed to pick the package up and I would have to come and collect it. So now I was out for the price of the dress AND for the price of a tracked package ($60). When I wrote to Menique's customer service, I was told that they never received my proof of return. How surprising. I have sent perhaps a dozen emails to Menique's customer service, yet none of my other messages have gone missing. I can only conclude that this company's return policy is wildly deceptive. I would advise customers to choose a more reliable business.

November 18, 2025
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Reply from menique.com

Dear Frances,

Thank you for sharing your experience. We are truly understand how frustrating this situation has been for you.

We would like to sincerely clarify that we did not receive your email containing the return proof and tracking information. Unfortunately, on rare occasions technical issues do occur, and emails may fail to reach us even though they were successfully sent. We completely understand how concerning this must feel, especially since your other messages were delivered without issue, and we are very sorry for the confusion this has caused.

There would be no reason for us to request tracked shipping details to ensure safe receipt of a return and then ignore the information once provided. That would contradict both our return policy and our commitment to fair customer service. Our intention has always been to resolve return cases properly and transparently.

It appears that, regrettably, a technical issue prevented us from receiving your proof of return, and as a result, our team has been waiting for your response so we can proceed and resolve the matter.

We sincerely apologize for the inconvenience.

Kind regards,
The Menique Team

Rated 1 out of 5 stars

Buyer beware-Menique return policies are a scam

Buyer beware! I purchased a dress from Menique because the company claimed to offer full refunds if a customer wasn't satisfied, including refunding postage. When the dress arrived, I found it shapeless and tried to send it back. I spoke to customer service. They gave me a procedure to follow which involved paying for a tracked package and sending them images of the package, postage costs, and receipts. I followed this advice to the letter. But after spending $60 on this procedure, I received a note from Australia post that my package had been returned because Menique failed to pick it up on the other end. When I wrote to their customer service, I was informed that my message about the return had mysteriously gone missing, although all of the other messages that I have sent to the same address have worked just fine. They then asked me to redo this entire procedure (!), which I obviously have no intention of doing as I can only assume that this company is not to be trusted. I conclude that their promise to accept returns is a SCAM. Unless you are 100% certain that you will keep what you are purchasing, I would advise you to shop elsewhere.

December 7, 2025
Unprompted review
menique.com logo

Reply from menique.com

Dear Frances,

Thank you for sharing your experience. We are truly understand how frustrating this situation has been for you.

We would like to sincerely clarify that we did not receive your email containing the return proof and tracking information. Unfortunately, on rare occasions technical issues do occur, and emails may fail to reach us even though they were successfully sent. We completely understand how concerning this must feel, especially since your other messages were delivered without issue, and we are very sorry for the confusion this has caused.

There would be no reason for us to request tracked shipping details to ensure safe receipt of a return and then ignore the information once provided. That would contradict both our return policy and our commitment to fair customer service. Our intention has always been to resolve return cases properly and transparently.

It appears that, regrettably, a technical issue prevented us from receiving your proof of return, and as a result, our team has been waiting for your response so we can proceed and resolve the matter.

We sincerely apologize for the inconvenience.

Kind regards,
The Menique Team

Rated 4 out of 5 stars

Gloves are excellent

Gloves are excellent, shipping seemed slow.

February 6, 2026
menique.com logo

Reply from menique.com

Dear Wilbur,

Thank you for your feedback.

Kind regards,
The Menique Team

Rated 2 out of 5 stars

NO FLAP FOR CONVENIENCE

You should PROMINENTLY advise men that these underwear have NO FLAP OPENING FOR CONVENIENCE. Stupid me, I thought underwear sold to guys would automatically have a flap, unless very clearly stated. The fabric is soft and comfortable, though being quite tall, I would prefer a longer boxer cut.

February 6, 2026
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Reply from menique.com

Dear Bill,

Thank you for your feedback. We are sorry to learn about your disappointment with your purchase. However, our product listing for the short boxers includes both photos and a video that clearly show the design, including that there is no front opening.

Kind regards,
The Menique Team

Rated 1 out of 5 stars

Product Nothing Like Advertised - Returns Denied for Unused Items

Ordered several pairs of Men’s Merino Short Boxer Briefs. When they arrived, the fabric was dramatically more sheer than anything shown on the website.
Hold them up to any light and you can see right through them — completely unsuitable for their intended purpose.

When I contacted support to return the unused, unworn items, I was denied because I had opened the sealed plastic bags to visually inspect them. Apparently looking at the product you paid for disqualifies you from returning it, even when the product doesn’t match what was advertised.

This isn’t a preference or sizing issue. The product imagery on their site misrepresents the fabric opacity. You cannot discover this until you receive and inspect the item — which they then use as grounds to deny the return.

I’d recommend purchasing merino underwear from a brand that stands behind their product representation.

February 3, 2026
menique.com logo

Reply from menique.com

Dear Kurt,

Thank you for taking the time to share your detailed feedback. We are sorry to learn that the product did not meet your expectations.

We would like to clarify that the fabric composition and product visuals shown on our website accurately represent the item. Merino wool is a lightweight and breathable natural fiber, and depending on lighting conditions, it may appear more sheer when held directly against strong light. However, it is designed and tested to function appropriately as everyday underwear when worn.

Regarding your return request, as stated in our return policy, underwear must remain sealed in its original packaging for hygiene reasons. Once the sealed packaging has been opened, we are unfortunately unable to accept a return. This policy is in place to ensure product safety and fairness to all customers, and it applies consistently to all orders.

Kind regards,
The Menique Team

Rated 3 out of 5 stars

Took too long

February 7, 2026
menique.com logo

Reply from menique.com

Dear Brandon,

Thank you for your feedback. We are sorry to find that the delivery time did not meet your expectations. However, we would like to clarify that your order was shipped from outside the United States.

You selected standard shipping, which typically takes about two weeks. In your case, the package was delivered in nine days, which is significantly faster than the estimated delivery timeframe.

For future orders, we highly recommend reviewing our estimated delivery times and considering the express shipping option if you need your order sooner.

Kind regards,
The Menique Team

Rated 1 out of 5 stars

the bralette is way too big and I just…

the bralette is way too big and I just found out I can't return it. I will never order from your company again. I always wear a small and your sizing is not standard.

February 7, 2026
menique.com logo

Reply from menique.com

Dear Janna,

Thank you for your feedback. We understand your disappointment.

Sizing can vary between brands and styles, which is why we provide a detailed size guide on our product pages to help customers choose the best fit. We understand how frustrating it can be when an item does not meet expectations.

We would also like to kindly note that we strongly recommend reviewing the return terms and policies before making any purchase, regardless of the website. Return eligibility, timelines, and conditions can differ from one retailer to another, and checking these details in advance can help avoid misunderstandings.

Kind regards,
The Menique Team

Rated 5 out of 5 stars

Great Company

Communications from the company and great products!!

February 6, 2026
menique.com logo

Reply from menique.com

Hi there,

Thank you for your feedback!

Kind regards,
The Menique Team

Rated 1 out of 5 stars

Never received the order for my grand…

Never received the order for my grand daughter to wear for ski school. It has taken to long to receive after 2 weeks. Not a fan!

February 6, 2026
menique.com logo

Reply from menique.com

Dear Jacqueline,

Thank you for your feedback. We are sorry to learn that the package has not arrived. The tracking information shows that the package has been delivered.

Our customer support representative has attempted to contact you, but we have not yet received a response.

Kind regards,
The Menique Team

Rated 4 out of 5 stars

The clothing is great, shipping not so much

The clothing is great! The logistics seem a little off. There's a message regarding shipping times that seems to indicate they will take time to make the clothing after ordered, which is why it can take weeks to arrive. However, the sit also lists items as "in stock" or not. I suspect clothing is coming from a warehouse overseas to the US first, then being shipped out.
Hopefully, as these excellent clothes become more popular, they will be able to set up a US warehouse to ship faster.
EDIT: Menique got back to me, and linen clothing is made to order. My merino wool clothing shipped as soon as I ordered it (two weeks). So, if you're buying a linen piece for a fabulous vacation, expect to order a month (or maybe longer?) in advance of your trip.

February 6, 2026
menique.com logo

Reply from menique.com

Dear Jesse,

Thank you for your feedback. We would like to clarify that we are a sustainable brand creating linen and merino wool clothing. Most of our linen items are made to order, which is why the order confirmation email includes information about linen production times, even if your order did not include linen pieces.

Merino wool items that are in stock are shipped right away. With standard shipping, delivery to the United States usually takes about two weeks. For faster delivery, we recommend choosing the express shipping option at checkout.

Kind regards,
The Menique Team

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