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PhoneMarket.nl Reviews 3,322

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Ik heb via PhoneMarkt een Samsung galaxy watch 7 ultra gekocht online dat was de eerste keer dat ik wat bestelde bij PhoneMarkt ben zeer tevreden de afgesproken levering waren ze na gekomen ben echt... See more

Rated 5 out of 5 stars

Amazing customer support, respond promptly outside working hours and helped me get my order sorted right. The product (iphone 16 pro) came next day exactly as described, which was absolutely unusued... See more

Company replied

Rated 5 out of 5 stars

Fast service, quick reply from the personnel through WhatsApp. The phone works perfectly, I've very happy with my first Motorola phone! I expected worse but I got exactly what I needed. Will definitel... See more

Company replied

Rated 5 out of 5 stars

Bought a PS5 headphones, delivery was smooth, the headphones is in good shape and quality!

Company replied

Company details

  1. Cell Phone Store
  2. Electronics Accessories Wholesaler
  3. Electronics Company
  4. Electronics Store
  5. Wholesaler Household Appliances

About PhoneMarket.nl

Written by the company

Over PhoneMarket.nl

PhoneMarket.nl is sinds 2007 dé specialist in smartphones, tablets, accessoires en elektronica. Wij leveren zowel aan particulieren als zakelijke klanten en staan bekend om onze snelle levering, uitstekende service en concurrerende prijzen.

Dankzij een efficiënte bedrijfsstructuur kunnen wij topkwaliteit bieden zonder hoge marges. Wij zijn trots op onze klantgerichte aanpak en scoren hoog op betrouwbaarheid en klanttevredenheid.

Wat je bij ons vindt:

Zakelijk bestellen?

Op onze B2B-pagina bestel je eenvoudig op rekening en profiteer je van zakelijke kortingen en speciale service.

Waarom kiezen voor PhoneMarket.nl?

  • Gratis verzending binnen Nederland, België en Duitsland.
  • 31 dagen bedenktijd voor een zorgeloze aankoop.
  • Uitstekende klantbeoordelingen met een score van 4.7/5 op Trustpilot.
  • Betaal later optie voor extra gemak.

Contact met ons opnemen?

PhoneMarket.nl – Snel. Betrouwbaar. Betaalbaar.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Bought a PS5 headphones

Bought a PS5 headphones, delivery was smooth, the headphones is in good shape and quality!

February 27, 2026
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Shayan, bedankt dat je de tijd hebt genomen om een review te schrijven. Leuk om te horen dat alles soepel is verlopen en dat je tevreden bent met de kwaliteit van de headset. Veel plezier ermee. 😊

Met vriendelijke groet,
PhoneMarket.nl

Rated 5 out of 5 stars

Clear

Clear, effortless, frictionless. Ordering, paying and receiving a new phone all in the space of a day.

January 20, 2026
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Dank je wel voor je review Gil, fijn om te horen dat bestellen, betalen en ontvangen zo soepel is verlopen. We doen ons best om alles zo snel en eenvoudig mogelijk te maken 😊
Met vriendelijke groet,
PhoneMarket.nl

Rated 2 out of 5 stars

horrible

I ordered a tablet from this website where they proudly promote the fact that if you buy anything befor 10p.m. you ll recieve it the next day. Well my order was made 8th of January at 10:22 p.m., i knew it would not arrive a the next day but within a week nothing has arrived yet, neither did i get a update that the delivery will take longer then expected i had to contact customer service where they finally told me what was up with my package. this is the only reason you got a star on the review.

January 14, 2026
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Thank you for taking the time to share your review.

On our website, it is possible to switch the language to English. In the English version of the product page, the expected delivery date of January 13 was clearly stated. In addition, in the order confirmation you received on January 8, the planned delivery date of January 13 is clearly shown in green text.

The order was ultimately delivered on January 14, one day later than indicated. While we understand this can be disappointing, the delivery information was communicated clearly and correctly both on the website and in the order confirmation.

We hope this clarifies the situation.

Kind regards,
PhoneMarket.nl

Rated 5 out of 5 stars

Was very satisfied with the product

Was very satisfied with the product

December 25, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Thank you so much for taking the time to leave a review, Nosakhare 😊
Great to hear that you were very satisfied with the product. We really appreciate your feedback and hope to welcome you again soon.

Warme groet,
PhoneMarket.nl 💙

Rated 5 out of 5 stars

Everything was perfect 👍

December 25, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Thank you for your great review, Rafael 😊
We’re happy to hear that everything was perfect. That’s exactly what we aim for.

Warme groet,
PhoneMarket.nl 💙

Rated 1 out of 5 stars

non existent customer service, bad products

Bad customer service and poor quality of products. This is a scam. The iPhone that i received had problems. So i returned it back. Even after 20 days they say they did not receive the return shipment, On the postnl track and trace i can see that the shipment is delivered. The customer care is almost non existent. The only way to communicate is via mail. the whatsapp number is non functional. never received any updates via whatsapp. They just keep on asking me to initiate a investigation with postnl, which is not possible. This is no short of a scam looting the money from customers.

December 19, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Hi Vishal,

Sorry to hear you experienced this situation in this way. For return shipments, the sender is responsible for initiating an investigation with PostNL. In this case, you are the sender of the return parcel, which means only you can start this investigation. As long as the package has not been physically received by us or officially declared lost by PostNL, we are unable to complete the return process.

We do not recognize the claim that this is a scam. We follow standard procedures and are always willing to cooperate once PostNL provides clarity. Our communication is intentionally handled via email so everything remains clear and traceable.

Kind regards,
Team PhoneMarket.nl

Rated 5 out of 5 stars

Fast and easy

I ordered a smartphone and they have a lot of products you can choose what suits you
And it delivered fast , I recommend them

December 17, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Thank you for taking the time to leave a review, Noha. We really appreciate your recommendation and are glad everything went smoothly and arrived quickly. Enjoy your new smartphone and we hope to see you again soon.

Warme groet
PhoneMarket.nl

Rated 5 out of 5 stars

Best price, fast delivery

Lowest price on the market (within country)
Product has been delivered next day
Another happy customer

November 14, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Thank you for taking the time to share your experience. Great to hear that the pricing and next day delivery worked out so well for you. We're happy to have made you a satisfied customer.

Kind regards
PhoneMarket.nl

Rated 5 out of 5 stars

Best service

Best service, my samsung s24 come very fast and looks like a new one

November 17, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Thanks Krzysiek, great to hear your S24 arrived so quickly and looks as good as new. Really appreciate you sharing this.

Kind regards
PhoneMarket.nl

Rated 5 out of 5 stars

Had fast delivery on my new phone and…

Had fast delivery on my new phone and no problems (so far!)

October 13, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Thank you for your review, Mirey! Great to hear that your new phone arrived quickly and everything is working well so far.

Kind regards,
PhoneMarket.nl

Rated 5 out of 5 stars

I am pleased to confirm the order from…

I am pleased to confirm the order from phonemarket.nl. Thank you for your business.

October 15, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Bedankt voor je bericht, Ali. Fijn dat alles naar wens is verlopen en dat je je bestelling hebt kunnen bevestigen. We waarderen je vertrouwen in ons.

Met vriendelijke groet,
PhoneMarket.nl

Rated 5 out of 5 stars

Great service

Great service, great choices, best prices, fast delivery

September 4, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Thank you for your positive review, Florin. Great to hear you’re happy with our service, selection, and fast delivery. We look forward to serving you again!

Rated 5 out of 5 stars

Snelle levering

Snelle levering, super deal (iPhone 16e).

August 8, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Bedankt voor je review, Joost! Fijn dat je blij bent met de snelle levering en de scherpe deal. Veel plezier met je iPhone 16e.

Rated 1 out of 5 stars

Late delivery, customer service poor

Phone did not arrive on the date advertised when I was in desperate need of a new phone. Customer service even gaslighted me and said I did not read the ad correctly. What the heck????

August 8, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Dear Maria Paulina Savillo,

Thank you for your message, and our sincere apologies for the inconvenience. The product unfortunately had a delivery time of two days, but this was not communicated clearly enough. We completely understand how frustrating this must be, especially when you urgently needed a new phone. Your order will be shipped today instead of yesterday. Again, our apologies and thank you for your patience.

Rated 5 out of 5 stars

Excellent service

Excellent service — my order arrived the very next day! The product was exactly as described, everything in perfect condition, and at the best price I could find. Very happy with the experience.

July 26, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Thanks for your kind words, Becky! Great to hear everything arrived so quickly and met your expectations. Enjoy your purchase!

Rated 5 out of 5 stars

fast and reliable

Don't be afraid to order from this company, I ordered a phone, the price was lower than others, I received it the next day, I am very happy with the purchase

July 13, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Thank you for your kind words, Khrystyna. We're glad to hear you're happy with your purchase and that everything went smoothly. Enjoy your new phone!

Rated 5 out of 5 stars

Fast and good value!

Within 30 minutes of placing the order i received a message to say it had already been despatched! Which is very impressive. I placed to order one evening and received the phone early the following morning. Awesome! AND the phone was 100 euro cheaper than anywhere else. It was very well packed too. Perfect service. Thank you👊

July 1, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Thanks a lot for your great review, Bren! We're glad to hear you were impressed with the speed, packaging and pricing. Enjoy your new phone, and we hope to see you back again soon!

Rated 5 out of 5 stars

Amazing customer support

Amazing customer support, respond promptly outside working hours and helped me get my order sorted right. The product (iphone 16 pro) came next day exactly as described, which was absolutely unusued with 0 charged cycles. So just for the fact that the box was unsealed I saved almost 400 euro.
Recommend!

June 26, 2025
Unprompted review
PhoneMarket.nl logo

Reply from PhoneMarket.nl

Thanks for your great review, Artiom. We're glad to hear you’re happy with both the support and the product. Enjoy your iPhone 16 Pro, and you're always welcome back!

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