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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their beauty, uniqueness, and excellent quality. Many appreciate the thoughtful packaging and the overall well-crafted nature of the items, often leading them to plan future purchases. While people generally love the products, there's some mixed feedback regarding the ordering and delivery process. Some customers experienced quick and smooth deliveries, while others noted longer wait times and issues with tracking. Additionally, some reviewers feel the prices are a bit high for the items received.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers praise the items as... See more

Quality

Clients share positive opinions on quality, with many praising the beautiful craftsmanship, soft leather, and... See more

Order

Users describe ambiguous interactions with order. Many customers express frustration with delayed deliveries,... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration with long... See more

Price

Reviewers highlight negative aspects of price. Many consumers feel that products are overpriced, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Beautiful product and beautiful packaging. EVen the ordering process was very easy. The customer service was responsive when I had a question. Everything about this brand feels well put together. Im a... See more

Rated 5 out of 5 stars

I came across many comments on Sticky Zoo’s Facebook page mentioning slow delivery after placing my order, which made me quite concerned. I thought I might face the same issue, but thankfully, tha... See more

Rated 5 out of 5 stars

I absolutely love my new Sticky Zoo t-shirt! The fabric is very soft and heavyweight at the same time, and the details are just like they appear on the product page - definitely will be ordering again... See more

Rated 5 out of 5 stars

If your looking for something different which is really well made of excellent quality then sticky zoo is the place for you. The item I received arrived quickly in a lovely presentation box very goo... See more

Rated 5 out of 5 stars

Just received my fifth purse charm from Sticky Zoo. As with previous purchases my new charm is adorable, extremely well made, and has already generated multiple compliments. I also have had reason to... See more

Rated 5 out of 5 stars

Got the “Life is short so are my legs” tee from Stickyzoo (size L)… and it’s a total win. Lightweight cotton, super soft and comfy on the skin, thick enough to feel good: perfect for summer 🌴 bu... See more

Rated 1 out of 5 stars

I ordered my charm on February 13, on their site it states that the delivery takes 10 days maximum, I waited for 30 days!!! And it still didn’t come. I cancelled my order and waited 7 days for a refun... See more

Rated 5 out of 5 stars

I randomly googled BAT PURSE CHARMS and my love affair with Sticky Zoo was ignited. I was worried about the shipping time and the quality. Rest your fears, this is one fabulous company. The products a... See more

Rated 5 out of 5 stars

Client services are amazing, they give follow-up and answer doubts, I received a camera charm instead of a dog (it was a gift) but they explain the reason and I felt heard. Besides this, the notebook... See more

Rated 2 out of 5 stars

Ordered 1.12. delivered 19.12. Took them almost 3 weeks to deliver in EU-Slovakia😱 They claim Amsterdam but i stongly suspect its China. Shippment tracking is nightmare you litterary have no clue whe... See more

Rated 5 out of 5 stars

got this for my sister and she absolutely loved it. even the packaging is beautiful and the charm itself looks special. ive now ordered these for 4 different people. havent missed even once.

Rated 5 out of 5 stars

Beautifully made ragdoll cat bag charm, looks just like our beautiful boy. The charm is well made and came in a lovely gift box. Will definitely be using this retailer again, the wife loves the charm... See more

Rated 5 out of 5 stars

I ordered 12 items from sticky zoo bag charms for my Christmas gifts, and every single one of them is made of quality materials and very unique!! I am soooo happy with my purchases I am ordering more.... See more

Rated 5 out of 5 stars

The item is exactly as described. The teddy bears are sewn on well and the overall fabric is actually really thick and the cotton is super soft. Comfortable jumper, will order again.

Rated 2 out of 5 stars

I ordered a t-shirt with a gift box on Decmber rd, howver my order was delivered on January 7th. So it took more than a month instead of the promised 10 days on the website. Moreover, the gift box was... See more

Rated 1 out of 5 stars

This company has an extremely poor customer service. I ordered their product as a gift. It arrived many weeks later. Seeing how the size was incorrect, I kindly requested an exchange and refund. They... See more

Rated 5 out of 5 stars

Great products, easy ordering and payment process. The item I ordered was delivered promptly and beautifully packaged. The item I received is exactly as pictured and it of good quality. I will order a... See more

Rated 1 out of 5 stars

I paid extra for priority express shipping because the site clearly stated the order would ship the next day. It did not ship the next day and several days later it still has not shipped. I cont... See more

Rated 1 out of 5 stars

Super SCAM! The sent a size that doesnt correspond with the size guide. Then I asked for an exchange. It was a pain to get it, finally did. I had to pay for the return even being their mistake! They... See more

Rated 5 out of 5 stars

I love swans and there’s not a whole lot of cute swan keychains on the market, but when I saw the sticky zoo one I had to have it. The quality is phenomenal and I get lots of compliments.

Rated 5 out of 5 stars

Absolutely stunning quality! I am especially pleased with attention to the detail and craftsmanship of the leather. Feels luxurious yet durable for daily use. I will be definitely purchasing from this... See more

Rated 5 out of 5 stars

I brought this into the office on my bag and by lunch my coworker had already pulled up the site and ordered her own. It just draws attention. Its sucha solid quality for the price really!

Rated 5 out of 5 stars

When I open the package and pick the charm up I was immediately impressed with the quality of the pieces that make up the charm. It’s everything I expected it to be. 🫶🏾🤎

Rated 5 out of 5 stars

I got the cutest cat charm from Sticky Zoo for my gf I love it! The quality is great, super adorable design, and the shipping was quick too. Definitely eyeing on other charms from them!

Rated 5 out of 5 stars

OMG! The leather is BEAUTIFUL and the craftsmanship is simply AMAZING! First time shopper and I LOVE IT! Will be ordering more for family and friends!

Rated 5 out of 5 stars

Finally unwrapped my Christmas present and was totally in love with my 2 charms. Pretty, good quality and so cute! Definitely recommend!

Rated 5 out of 5 stars

Shipping was relatively fast! Great customer service! And the products are even more impressive in real life! Loving my bag stacks!!! ❤️

Rated 5 out of 5 stars

I love all of my stacked charms from Sticky Zoo! Shipping is fast, packaged well and the charms are one of a kind; definite head turners! I am always happy with my purchases and want to collect them a... See more

Rated 5 out of 5 stars

Great quality tshirt, both the fabric and the little dog plush details are excellent. Really happy with it, I’ll definitely buy again.

Rated 5 out of 5 stars

I brought two charms one for myself and the other for my daughter in law. They are more beautiful in person. Excited to order more. Wonderful job.

Rated 5 out of 5 stars

It was a wonderful gift from my husband I like it and I will buy one for my daughter as well to spread happiness through my family. Thanks a lot

Rated 5 out of 5 stars

Sticky Zoo is my little secret for luxury gifts. They’re always playful but never cheap looking. Everyone I’ve given one to just loves it.

Rated 5 out of 5 stars

I grabbed the gift box option and it was totally worth it. The whole thing looks legitt high end. The charm is well made and the leather feels really soft and nice. Got tons of thank yous from the per... See more

Rated 5 out of 5 stars

The bag charm is well made. It was beautifully packaged and promptly delivered. I have already started planning my next order.

Rated 5 out of 5 stars

I simple loved the quality, materials, is my fav charm and will be with me in all my adventures! I will come back for sure and get more also for gifts

Rated 5 out of 5 stars

I love the product! Do you need it? No. Does it bring a smile to your face? YES. It’s a nice way of personalizing your bags. Shipping was good. I will definitely buy from Sticky Zoo again. Especially... See more

Rated 5 out of 5 stars

First time buying from Sticky Zoo. Really love the quality and workmanship of these bag charms! Can't wait to add more to my collection!!

Rated 1 out of 5 stars

I placed my order almost a month ago. I opted and paid for Priority Express Shipping. Still haven’t received the order. They promise next day shipping. It didn’t ship for almost a week. And then was s... See more

Rated 1 out of 5 stars

Terrible customer service i have experience. I did canceled the order right after i ordered because wrong payment method. And i never received the refund.i have been emailed with customer service and... See more

Rated 1 out of 5 stars

Terrible customer service! I paid £13 to return an item to the address they gave me, but they refused to accept the delivery. Now I’m stuck with the product and out of pocket for the shipping. Zero pr... See more

Rated 1 out of 5 stars

I order a charm and i never received the product. I live in Italy and my package is in Holland from 2 weeks, i order the charm 1 month ago. I contacted customer service and was promised to redire... See more

Rated 1 out of 5 stars

ridiculous - order not shipped and no information. Customer service = no service. Asked for shipment date and only received a reply that they were handling my order. After a week still no news and mon... See more

Rated 1 out of 5 stars

Company cancelled an item from my order but will not refund the money. I’ve reached out several times over six-week period and each time they respond saying they will process the refund, and then…noth... See more

Rated 4 out of 5 stars

Great quality item Delivery needs improving as take a while and delivered to wrong place.

Rated 4 out of 5 stars

LOVEEE the red sausage dog phone case that i got so cute so aesthetic. however the delivery took quite a while :(

Rated 1 out of 5 stars

This company said they’d send me a discount if I gave them a five star review on this website. I sent them the review twice over several weeks and never got a response. In my original review I was m... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

272 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Oh my!!

Oh my God, I just got my first Sticky zoo and I’m obsessed. 🐶✨

Find your fur baby in their collection and unbox a Sticky zoo piece handmade from 100% genuine leather. The quality is amazing, the presentation is beautiful, and even the box is so fancy.

I love everything about it. Now I get to carry my baby poodle with me on my bag everywhere. 🤍

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

I waited 30 days and still didn’t receive my order

I ordered my charm on February 13, on their site it states that the delivery takes 10 days maximum, I waited for 30 days!!! And it still didn’t come. I cancelled my order and waited 7 days for a refund, also they charge insane amount of money for pieces that are made in china so it’s basically the same thing as fast fashion. Avoid it, there’s much more interesting unique pieces than this piece of plastic from china

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend to anyone

Beautiful product and beautiful packaging. EVen the ordering process was very easy. The customer service was responsive when I had a question. Everything about this brand feels well put together. Im already planning my next order.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Makes any gift feel premium

I grabbed the gift box option and it was totally worth it. The whole thing looks legitt high end. The charm is well made and the leather feels really soft and nice. Got tons of thank yous from the person I gave it to and ofc that made me happy.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

When I open the package …

When I open the package and pick the charm up I was immediately impressed with the quality of the pieces that make up the charm. It’s everything I expected it to be. 🫶🏾🤎

March 3, 2026
Unprompted review
Rated 4 out of 5 stars

Arrived beautifully packaged

This looked like the perfect gift. Didn't need to add anything. The quality of the charm is really amazing for the price point and the little details are spot on. Definitely recommending to everyone.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was great

I needed to change my shipping address last minute and they handled it straight away without any delays. The product is gorgeous too; real leather and solid construction. Im a happy customer.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Quality of leather and construction

I have an obsession with journals and notebooks. This Lulu the sheep is by far the cutest I own. The leather is so soft! A little pricey but worth it. Plus it’s easily refillable !

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive packaging

Honestly I am sold at this unboxing experience alone. It looked so special and everything was neat, well protected and presented beautifully. The charm quality matched the packaging too which says a lot. Highly recommend for gifts guys.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and fast support

I had a question about my order and their customer service responded the same day. The product itself is beautiful, well crafted leather with clean stitching and it came in a really nice box too.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Gift wrapped and ready to go

The gift box is absolutely gorgeous. Didn't even need to wrap it myself. The charm inside was well made and looked premium. My friend was so impressed! All 5 star to thjis.

February 12, 2026
Unprompted review
Rated 4 out of 5 stars

Perfect gift every time

Bought this as a birthday gift and the presentation alone was totally worth it. Beautiful packaging, quality leather and it came exactly how i pictured. Now i want one for me as well. Will definitely be ordering again.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Such an eye catcher

One thing ive noticed is that something about it just draws people in. I've gotten compliments from random strangers so many times. The leather is literally sooo soft and well made. Absolutely worth it!

February 4, 2026
Unprompted review

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