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See what reviewers are saying

Rated 5 out of 5 stars

It’s a best store with caps in the world. Amazing selection and great customer service, will definitely coming back for more. I bought more than 30 caps.

Rated 1 out of 5 stars

Terrible experience. UPS admitted they delivered my order to the wrong address, yet Topperzstore has offered no help or solution. I’ve been left chasing a replacement with zero support, and now the... See more

Rated 5 out of 5 stars

I had a great experience with this store. I placed an order that included several caps, and although one of them arrived incorrect by mistake, their customer service was outstanding. I contacted t... See more

Rated 5 out of 5 stars

Entered a wrong e-mail adres so didn't recieve confirmation of my order or a track&trace code. After mailing topperzstore recieved a reply within the promissed 1 working day after contacting custom... See more

Company details

  1. Fashion Accessories Store

Written by the company

we care about caps!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

108 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Site with great hats!

Just found this site with great hats!
Fast shipping,got it in 3 days, as described, new, graet fitted hat, very profesional , prompt customer service, and will buy again! Thanks.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

A Store That Truly Cares About Its Customers

I had a great experience with this store. I placed an order that included several caps, and although one of them arrived incorrect by mistake, their customer service was outstanding. I contacted them about the issue, and they immediately sent me the correct cap at no additional cost. The replacement arrived very quickly, and the whole process was smooth and hassle-free.

Mistakes can happen, but what truly matters is how a company responds—and this store handled it perfectly. I’m very satisfied with their service and will definitely be shopping here again in the future.

Highly recommended!

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Dont buy from here !

Be careful ordering from here ! They used UPS but UPS delivered my parcel to somewhere i dont know where and claimed it was delivered to me , im now left chasing my tail and its sounding like i'll have to go through my bank to get my money back.

19 September 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Service – Gift Never Arrived

Terrible experience. UPS admitted they delivered my order to the wrong address, yet Topperzstore has offered no help or solution. I’ve been left chasing a replacement with zero support, and now the gift I ordered won’t arrive on time. Why should customers pay the price for UPS’s mistake? Completely unacceptable and very poor customer service.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Quick and efficient ordering and delivery process, updated from payment. Excellent service, I would highly recommend and will definitely be shopping again. Thank you

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Danke!

Been a customer for years now and have always received outstanding customer service. Be it from the owner through Social Media or the guys working at the warehouse. I prefer to buy at stores where I feel appreciated, and Topperz really gives me that feeling so thanks a lot to all of the guys making it possible! Pfiat eich!

10 February 2025
Unprompted review
topperzstore.de logo

Reply from topperzstore.de

Thank you so much for your Feedback and your Support :)

Rated 1 out of 5 stars

I ordered a hat about the middle of…

I ordered a hat about the middle of December ‘24. Have sent a couple of emails to inquire on my order. Till this day I am waiting on a response. Here I am the middle of February. I don’t want to say I was scammed. I know one thing. The payment went through right away. In all this I hope it’s just an oversight. But with not being able to talk to someone to explain the issue. I sort of feel at a loss.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 5 hats from Topperzstore…

I ordered 5 hats from Topperzstore which was delivered on time. However 2 of the hats had manufacturing issues. I sent back the hats the following day in good condition. Now I have been chasing for my refund as I was short paid. No one is responding to my emails and I have made official complaint to the trading standards. I have been scammed. Not buying from them anymore

5 December 2024
Unprompted review
topperzstore.de logo

Reply from topperzstore.de

I'm very sorry to hear that. I can assure you that our customers are the most important to us and we want to do everything we can to make every single customer happy. Please contact our support team again who are available 7 days a week. We will be happy to help you and find a solution together. Thank you your Topperzstore Team

Rated 5 out of 5 stars

Best in the game

Have been using topperzstore since 2017 and hands down best store for hats hands down. Superb selection of hats with many new daily drops. Have a great loyalty programme, great sales and by far the best customer service you will ever come across. If you want hats or even jerseys, there is only 1 place and it's topperzstore.

28 November 2024
Unprompted review
topperzstore.de logo

Reply from topperzstore.de

Thank you so much for your Support and your Feedback :)

Rated 5 out of 5 stars

Best in the business

Since my first order, I don’t buy caps from anywhere else. Quick delivery and always good quality.

1 November 2024
Unprompted review
topperzstore.de logo

Reply from topperzstore.de

Thank you so much for your Support and your Feedback :)

Rated 5 out of 5 stars

Just wanted to say that I’ve purchased…

Just wanted to say that I’ve purchased a lot of hats from topperzstore. The hats are always great quality and I always receive them very fast. And I they always have great customer service.

26 November 2024
Unprompted review
topperzstore.de logo

Reply from topperzstore.de

Thank you so much for your Support and your Feedback :)

Rated 5 out of 5 stars

If you are looking for a baseball cap…

If you are looking for a baseball cap with different frames, this is the place for you, I will never buy a cap anywhere else again😉

12 November 2024
Unprompted review
topperzstore.de logo

Reply from topperzstore.de

Thank you so much for your Support and your Feedback :)

Rated 5 out of 5 stars

Super!

Lot of caps to chose from. Good prices and super fast shipping! Will buy again.

12 August 2024
Unprompted review
topperzstore.de logo

Reply from topperzstore.de

Thank you so much for your Feedback and Support :)

Rated 5 out of 5 stars

contact center experience

Entered a wrong e-mail adres so didn't recieve confirmation of my order or a track&trace code. After mailing topperzstore recieved a reply within the promissed 1 working day after contacting customer support. Upon reciept of the package thanked I Kyra for her help and she replied with a "hope you enjoy your purchase"
It is just a mail ....... inknow ...... but prompt answers, to me show a company is taking care of their customers and is commetted to keeping their promisses.

Would definately order again 👍

31 May 2024
Unprompted review
Rated 1 out of 5 stars

only if u pay in advance

They will process your order only if u pay in advance. If u choose invoice method they will not take Care of it. Sad that i've been their customer for long and now I'll choose other store.

23 January 2024
Unprompted review

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