SPIKES & SPARROW Reviews 89

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Love Spikes and Sparrow handbags mine is still going strong after 4 years solid buckles pockets and straps and the tan/cognac colours are fab would highly reccomend

Rated 5 out of 5 stars

Best experience since long time. Everything - also the whole communication - went very well. I’d mail corespondents with a real human. Thanks for that. Not the silly phrases as within other suppo... See more

Company replied

Rated 5 out of 5 stars

The leather bags from Spikes and Sparrow are SO beautiful, and their purses too, and I just experienced the BEST customer service, since the snaphook on my shoulder bag broke. It's from an older colle... See more

Rated 5 out of 5 stars

I already had an identical bag for 3 years. I wanted another one in a different color. I placed an order and received the new bag six days later. It's perfect. ____ j'avais déjà un sac identique dep... See more

Company replied

Company details

  1. Bag Shop
  2. Handbags Shop

Written by the company

We believe that everybody has to find their own way in life. Chart your own course and dare to be yourself. We’ve been doing exactly that since 1998, when we started the company that is now known as Spikes and Sparrow. We wanted to make bags (and accessories) that are different. That enhance the character and individuality of their owner. Bags that last. And that are, like us, independent and free. Designed in The Netherlands. With their own handwriting. With international and timeless appeal. Bags that over time become as unique as their owners. We believe that a bag should show what she’s made of. Ours are made of leather. Leather that in most cases changes over time with the way you use the bag. It’ll become shiny in spots that rub against you. It will develop creases based on what you tend to carry inside it. Spots might appear, when you’ve spilled coffee over it, or bumped into a wall. Whatever happens to your bag though only helps to make her more beautiful. And as unique as you are. Our bags are Dutch design, and produced by hand in India. We only work with factories that we know and trust. Factories that do not employ child labour, do not force workers to work overtime, and that create a clean work environment whilst paying normal salaries. That use only REACH compliant chemicals, and nickel free metals. All our factories are either already certified by international standards (such as BSCI or SA8000), or are in the process towards such certification. We want our bags to reflect your personality. They can only start doing that after spending (a lot of) time with you. This is why our products need to last. Why we spend time on production details, like how to stitch the lining to make sure it won’t tear. Or how to attach the handles in such a way that whatever you decide to carry around in your bag, they won’t break. It is why we use only the best zippers and the strongest metal parts. Why we keep on testing our leather and metal components regularly and why we work continuously on improvements. SO… WHY SPIKES? Sturdy, long lasting bags with their own Dutch handwriting that share your life and (will) reflect your personality. Made by a passionate team. Independent. Strong. Different. Since 1998. What’s not to like?


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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Rated 4 out of 5 stars

Good service

Good service
July 2025
I asked for an old model (by mail, sent a picture) and it was pointed out te me wich current model was most similar.
I orderd it right away and I'm very happy with it.

15 July 2025
Rated 5 out of 5 stars

Best experience since long time

Best experience since long time.
Everything - also the whole communication - went very well.
I’d mail corespondents with a real human. Thanks for that. Not the silly phrases as within other support chats.
All in all. Thanks and I will buy again at spikes and sparrow.

3 April 2025
SPIKES & SPARROW logo

Reply from SPIKES & SPARROW

Good to hear Alex! Thanks for your review.

Rated 5 out of 5 stars

Great expérience

I already had an identical bag for 3 years. I wanted another one in a different color. I placed an order and received the new bag six days later. It's perfect.
____
j'avais déjà un sac identique depuis 3 ans. j’en voulais un autre d’une autre couleur. j’ai passé commande et j ai reçu le nouveau sac six jours après. c’est parfait.

6 February 2025
SPIKES & SPARROW logo

Reply from SPIKES & SPARROW

Thanks for your review Pierre-Louis. Enjoy your bag!

Rated 5 out of 5 stars

Great service

Allthough UPS made a mess, they were ready and just resend a new beg. Happy with customer service and all over the process. Great quality very happy customer 👍

6 November 2024

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