Postal Customer Council® (PCC)

The mission of the Postal Customer Council® (PCC) is to cultivate a robust partnership between the United States Postal Service and its commercial mailing partners. We are dedicated to the exchange of critical information regarding USPS business products, programs, services, and operational procedures. By providing high-impact educational initiatives, the PCC empowers industry professionals and their organizations to achieve sustained growth and excellence.

PCC Policies and Rules

Because the Postal Customer Council® is a Postal Service®-sponsored organization, it maintains a set of policies and practices to help local PCCs® keep things in order. We’ve assembled basic guidelines here, along with some locally submitted best practices.

These policies are based on the PCC® mission, which is to…

Promote, support, and foster close working relationships between the U.S. Postal Service and business mailers.
Facilitate information sharing and idea exchange with business mailers about Postal Service products, programs, services, and procedures.
Help PCC® industry members and their organizations grow and develop professionally through focused educational programs.

All PCC® activities and members’ interests in participating in them should be consistent with this mission.

PCC Tools and Resources

PCC Forms

PCC Templates

PCC Monthly Events Calendar

Maximize your professional growth through the Postal Customer Council® (PCC) by participating in our monthly programming. Our curated schedule features technical workshops, strategic networking, and community-building sessions designed to sharpen your industry expertise and expand your professional network.

We invite you to view our upcoming events calendar and join these dynamic discussions and educational initiatives.

PCC Insider

PCC Insider® is your source for news about the U.S. Postal Service®, Postal Customer Council (PCC) activities, and issues that affect the mailing industry. Register today for the PCC Insider e-newsletter.

View archived editions by going to the PCC PostalPro Archive.

PCC Webinars, Workshops, and Cafés

View archived presentations by going to the PCC PostalPro Archive.

PCC Elevation Summit

2026 PCC Elevation Summit more information coming soon.

Upcoming Events

Stay informed about the latest industry trends

View Calendar

Members gain exclusive access to the latest postal products and service updates through a comprehensive schedule of regular meetings, educational programs, and specialized seminars. These initiatives are designed to provide actionable insights that drive business growth and operational efficiency. We encourage you to explore upcoming local events to establish valuable professional contacts and obtain the strategic information necessary to advance your business objectives.

Need more information about the Postal Customer Council®?

For further inquiries, please contact the National PCC Program Office at PCC@usps.gov. To identify your local chapter, please utilize the official PCC Locator.

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