Open Source Customer Service Software

68KB is an open source PHP MySQL driven knowledge base script.

Circa is a centralized, module based, user/tech resource. It will manage assets, have a task/help desk system, information portal, and asset management/monitoring.

With 'Hash based passwort generator' on can create Passworts depending on system ident codes.

live support, operator status, operator time cards to record when they sign in and the time they log out, chat transcripts, operators log, and more.

Standalone script for including Mac OS X systems to Open Audit Ref: http://www.open-audit.org/

This is the first implementation of QueLang. QueLang is a language I designed for Questionnaire Design and Implementation. This software can compile your code (written in .ql text files) into a special .qlc format (a kind of database). Then it can read those .qlc files to open them in viewer and export them to PDF format. It can be also used for exam and test designing! Tested on: -Linux Ubuntu 12.04 -Windows 7 64-bit QueLang can run by double clicking the .jar (or .exe) file. NOW INSTALLATION (or compilation) IS NEEDED! QueLang Survey Manager can concentrate Results of answered Questionnaires in a single database for mass statistical processing. Includes: -full documentation -GUI Interface -CLI Interface -Survey Manager TODO: - Write a decent parser (I have to study for that) - Add some more macros - Answer images (instead of text only) -You can always tell me what you want me implement, and I will include it (if possible) in the next update!

Sistema básico para a gestão de OS (ordem de serviços), orçamentos e acompanhamento dos serviços executados pelos técnicos.

Asperger is a simple, no bullshit web app to manage your customer credentials and hosts. It is meant for professional services, support and IT teams but you can use for other things too, I won't get angry:) Asperger is written in PHP, JS, has some CSS and uses SQLite as DB. Auth. is done via LDAP.

imaticus is an open source service desk - it includes incident and request management, and is web based

Small problem tracking system for small problems