Help Desk Software for Windows

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Browse free open source Help Desk software and projects for Windows below. Use the toggles on the left to filter open source Help Desk software by OS, license, language, programming language, and project status.

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  • 1
    OcoMon - PHP

    OcoMon - PHP

    Sistema Completo para gestão de demadas de suporte técnico e ativos

    O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente!
    Downloads: 63 This Week
    Last Update:
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  • 2
    CMDBuild -Platform for  Asset Management

    CMDBuild -Platform for Asset Management

    Environment for configuring customized applications Asset Management

    CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the standard vertical solutions, already configured: CMDBuild READY2USE and openMAINT.
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    Downloads: 155 This Week
    Last Update:
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  • 3
    BugTracker.NET
    ATTENTION: Corey here, creator of BugTracker.NET. Please checkout the successor to BugTracker.NET, "Budoco", which is like BugTracker.NET, but runs cross platform and uses PostgreSQL. https://github.com/ctrager/budoco In November 2020 Microsoft released .NET 5, aka .NET Core aka dotnet core. It drops technologies that BugTracker.NET depends on. Budoco is a rewrite that runs on dotnet core. Budoco is *BU*gtracker dot net on *DO*tnet *CO*re. Microsoft has a good track record of keeping so BugTracker.NET "Classic", which was born in 2001 and is still alive going into 2021, should be fine for the next few years. So, about BugTracker.NET "Classic": A web-based bug or issue tracker written using .NET 4.x Framework, ASP.NET, C#, and SQL Server (SQL Server Express too). Probably has all the features you need. Easy to setup. Power and flexibility when you need it. Learn more at http://ifdefined.com/bugtrackernet.html
    Downloads: 8 This Week
    Last Update:
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  • 4
    UltraVNC

    UltraVNC

    UltraVNC: Remote Access Tools VNC/RFB Remote Desktop Support Software

    UltraVNC: Remote Desktop Support Software - Remote PC Access - Remote Desktop Connection Software - VNC/RFB Compatibility - Virtual Network Computing - Remote Frame Buffer - FileTransfer - Encryption Plugin - Text Chat - MS Authentication
    Downloads: 6 This Week
    Last Update:
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  • 5
    qdPM - Web-Based Project Management Tool
    qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
    Downloads: 5 This Week
    Last Update:
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  • 6
    The Bug Genie
    The Bug Genie is a user-friendly and powerful PHP5.3-based bug tracker/bug tracking tool with features such as project management, VCS integration (git, svn, hig), wiki and more. Ready to use out-of-the-box, and easy to install.
    Downloads: 2 This Week
    Last Update:
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  • 7

    Roundup Issue Tracker

    Simple-to-use/-install issue-tracking system: web, REST, email, CLI

    Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been designed with flexibility in mind - it's not just another bug tracker. Roundup ships with a *demo tracker* to play with - after you've unpacked the source, just run "python demo.py" and load up the URL it prints out! Get current development source from mercurial repo at: <https://sourceforge.net/p/roundup/code/ci/default/tarball?path=>
    Downloads: 3 This Week
    Last Update:
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  • 8
    Job Costing Tracking system

    Job Costing Tracking system

    Keep track of all your job costs, make sure you don't lose money

    Book a Job Card, assign employee which records the time spent on the job that transfers to a timesheet, add costing like materials from built-in inventory system. Finally create invoices integrating with XERO online accounting or print PDF invoice.
    Downloads: 4 This Week
    Last Update:
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  • 9
    Ticket System

    Ticket System

    Ticket System .NET Open Source (ITS, Issue tracking system)

    Ticket System software, (also ITS, Issue tracking system, trouble ticket system, support ticket or incident ticket system). is a software application open source that is used to provide customers with technical information on a product or service, while also supplying them with a connection to a support representative. The goal of this software is to increase a company’s efficiency and their productivity when using technology by providing workers and clients with timely answers to their questions and pertinent information that can aid them in solving their problems. Ticket system Help Desk Software Open Source, allows you to easily manage an ever-increasing volume of tickets.
    Downloads: 4 This Week
    Last Update:
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  • 10
    Mibew Messenger 1.x
    "Mibew Messenger" - is unique software allowing visitors of your site to chat with your operators. This repo should be treated as an obsolete. For modern version of Mibew Messenger see https://sourceforge.net/projects/mibew/
    Downloads: 1 This Week
    Last Update:
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  • 11
    Support Incident Tracker

    Support Incident Tracker

    Open source support tracking in your browser

    Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.
    Downloads: 1 This Week
    Last Update:
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  • 12
    PHPBounce

    PHPBounce

    Web Application used to manage clients, create invoices, timesheets

    This web application is used to manage day to day service related businesses. PHPBounce comes with a multi tiered user system with Admin / Manager / Users, timesheet management, ticketing system, client database, invoice system, credit card processor (google checkout / google wallet). Client portal for your clients to keep track of invoices, tickets, and make payments.
    Downloads: 1 This Week
    Last Update:
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  • 13
    PHD Help Desk
    PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English
    Downloads: 1 This Week
    Last Update:
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  • 14
    BIGdesk is a customizable Help Desk/Trouble Ticketing System. It allows web submission of tickets and e-mail submission. It is currently written in PHP and uses a MySQL db with patTemplate for the template engine.
    Downloads: 2 This Week
    Last Update:
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  • 15
    Freeway is the open source eCommerce platform for selling services and products. With Freeway you can sell booking and appointments, event ticketing and subscription services as well as physical and virtual products.
    Downloads: 1 This Week
    Last Update:
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  • 16
    Helpdezk

    Helpdezk

    HelpDEZk is a powerfull software that manages requests/incidents.

    HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval levels. HelpDEZk can put together advanced managing resources with an extremely easy use. Simple and intuitive screens make the day-by-day easier for your team, speeding up the procedures and saving up a lot of time. It is developped in objects oriented PHP language, with the MVC architecture and uses the templates system SMARTY. For the javascripts, JQUERY is used.
    Downloads: 1 This Week
    Last Update:
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  • 17
    A simple web based help desk with no need for a database as all data is stored in XML files. Features include: Job Allocation, Job Progress, Email Notifications, System Tray Notifications of New Jobs, Users can View Job Progress, Simple Statistics.
    Downloads: 1 This Week
    Last Update:
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  • 18
    Web based Help Desk for small teams with low number of request. Possibility to use as task management system for many teams. Multilanguage support. Built on Liberum Help Desk core with redesigned interface and limited functions.
    Downloads: 1 This Week
    Last Update:
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  • 19

    ASTRES

    PHP powerful help-desk web software

    ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.
    Downloads: 0 This Week
    Last Update:
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  • 20
    Antares Bugtracker
    A bugtracker written in PHP
    Downloads: 0 This Week
    Last Update:
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  • 21
    Downloads: 0 This Week
    Last Update:
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  • 22
    AvieOnline Framework solution for Small-Medium Enterprises in the any business application. With implementations for Real Estate, Data Collaboration, Forums, CRM Help Desk, Accounting Softwares (Payroll, Time Tracker, others). This uses (Java 2 Enterpris
    Downloads: 0 This Week
    Last Update:
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  • 23
    DDesk is a ticket, task and issue management application. Profiled for desk-side support companies. Includes client UI, partner and internal UI. (Not in active development since 2006) Released under Apache License 2.0, user, reuse as you will.
    Downloads: 0 This Week
    Last Update:
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  • 24
    Bug tracking PHP application, intended to enable final users to report and track bugs or issues, allowing managers to open/assign this bugs to developers. Real easy time tracking interface, and ajax attachments management. Custom reports supported.
    Downloads: 0 This Week
    Last Update:
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  • 25
    Bookingpad is an online booking system. It aims are: 1) To provide an easy to use interface for people booking, 2) To be flexible enough to be used for a variety of purposes. 3) Take online payments (through PayPal).
    Downloads: 0 This Week
    Last Update:
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