Best Emergency Management Software in Canada

In an era of staffing challenges, Prepared empowers public safety with centralized tools to reduce call processing times, translate without an interpreter, and equip field responders with information that drives safer outcomes, faster. Emergency calls for service are increasing. 911 centers have access to more lifesaving data than ever before. Whether you’re on the console taking calls or need a 360 view of every position, Prepared is built to help you work faster and smarter. With media, text, and enhanced location view, telecommunicators gain the tools to understand the caller's emergency in any circumstance. Call transcripts and keyword triggers ensure you know about every incident you want to the moment it happens. Call transcripts and AI insights allow you to refer back to what the caller has already said so you don’t have to repeat questions. 911 hangup automation, translation, and insights take burdens off the telecommunicator.

Forerunner is an AI-powered, geospatial operations platform built for local government and public sector teams to centralize data, automate workflows, and manage field and office work from a single system. It unifies municipal data such as parcels, infrastructure assets, environmental layers, inspections, permits, historical activity, and hazard information with configurable workflows and map-first tools, giving agencies a “single source of record” for inspections, maintenance, compliance, enforcement, emergency response, and community programs. It supports real-time mobile field tools for on-site data capture, photos, and task updates, even offline, and integrates GIS layers with operational workflows so teams can see context-rich maps and coordinated activity from the office or the field. Forerunner includes AI-assisted summaries, recommendations, and automated next steps to reduce manual work, and capabilities like automated mailings, structured document generation and validation.

Emergency Reporting provides the industry’s best platform for managing your entire public safety agency. Putting good data in and extracting useful information out has never been easier. Our Fire and EMS Software combines NFIRS and NEMSIS 3 into a single incident report. Tell your story, defend your budget, and keep your crews safer than ever before with our powerful data management modules.