Best IT Management Software in the Middle East

Compare the Top IT Management Software in the Middle East as of March 2026

What is IT Management Software in the Middle East?

IT management software is software used to help organizations and IT teams improve operational efficiency. It can be used for tasks such as tracking assets, monitoring networks and equipment, managing workflows, and resolving technical issues. It helps streamline processes to ensure businesses are running smoothly. IT management software can also provide accurate reporting and analytics that enable better decision-making. Compare and read user reviews of the best IT Management software in the Middle East currently available using the table below. This list is updated regularly.

  • 1
    Rippling

    Rippling

    Rippling

    Stop juggling different tools for identity, access, device, and inventory management. Rippling IT brings it all together in one seamlessly unified system— deeply integrated and powered by rich employee data. Automate painful, manual tasks like device setup, access provisioning, and offboarding in just a few clicks. Get complete visibility across users and hardware, close security gaps before they become risks, and do it all without needing to hire more headcount. It’s the fastest path to scalable, secure IT—without the tool sprawl or overhead.
    Starting Price: $8 PEPM
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  • 2
    Zendesk

    Zendesk

    Zendesk

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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    Starting Price: $25/agent/month
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  • 3
    Proton Mail

    Proton Mail

    Proton AG

    Proton Mail is the simplest way to protect your communications with built-in end-to-end encryption. Prevent data breaches, stay compliant with regulations like GDPR and HIPAA, and earn client trust. Protected by Swiss privacy laws and trusted by over 50,000 businesses, Proton Mail keeps your business data confidential and under your control. With Proton Mail and Calendar, your team can securely manage their inbox and schedule, while your organization maintains a professional presence with support for custom email domains and personalized branding. And with the Easy Switch tool, migrating from Google or Microsoft is seamless, no IT expertise required.
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    Starting Price: $6.99/user/month
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  • 4
    Fax.Cloud

    Fax.Cloud

    Aizan Technologies Inc.

    Designed for compliance-heavy industries, Fax.Cloud delivers encrypted, point-to-point faxing with guaranteed delivery and built-in audit trails for just 2¢ CAD per page. It meets PIPEDA, HIPAA, and SOC2 requirements, while avoiding the risks of spam filters, misdirected emails, and silent failures associated with email. Send and receive faxes anywhere using a web portal, email, desktop, or mobile device. There’s no need for phone lines, hardware, or maintenance, and all transmissions and stored documents are securely encrypted. Set up your team of Users, assign permissions and send documents in just a few clicks. Get email notifications when documents are received and keep everything organized in one place. With local and toll-free numbers and easy scalability, Fax.Cloud grows as your business grows. Upgrade to smarter, safer faxing today. Get started with Fax.Cloud.
    Starting Price: $10 CAD per month
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  • 5
    Shift

    Shift

    Shift Technologies Inc.

    Shift is the first fully customizable browser that empowers you to make the most of your life online. Shift allows you to drag and drop apps, bars, and controls, to create a central hub that adapts to however you work. Sign into 1,500+ web apps, swap instantly between Spaces for work, side hustles or personal browsing, and stay logged into multiple accounts at once. In addition, Shift is proudly pioneering carbon-neutral browsing as part of its promise to reimagine what browsers can do—not only for users, but for the planet. Founded in 2016 in Victoria, British Columbia, Shift is a Certified B Corp within the Redbrick portfolio. Key capabilities & features - Build your browser: Create a custom layout for how you use the internet. - Create Spaces: Create separation between work, side hustles, and passion projects. - Integrate Apps: Add web apps to Shift to customize its capability. - Templates: Choose from 6 different layouts to build on.
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    Starting Price: Free
  • 6
    HiveMQ

    HiveMQ

    HiveMQ

    HiveMQ is the Industrial AI Platform helping enterprises move from connected devices to intelligent operations. Built on the MQTT standard and a distributed edge-to-cloud architecture, HiveMQ connects and governs industrial data in real time, enabling organizations to act with intelligence. With proven reliability, scalability, and interoperability, HiveMQ provides the foundation industrial companies need to operationalize AI, powering the next generation of intelligent industry. Global leaders including Audi, BMW, Eli Lilly, Liberty Global, Mercedes-Benz, and Siemens trust HiveMQ to run their most mission-critical operations.
    Starting Price: $0.34/hour
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  • 7
    Plauti

    Plauti

    Plauti

    A complete data management platform native to Salesforce and Microsoft Dynamics. Verify, deduplicate, and unify siloed data. Execute smart single-click actions and intelligently assign any record, all within your CRM. Plauti is a Salesforce-native data management platform designed to ensure your customer data is accurate, complete, and actionable. It offers a seamless integration with Salesforce to verify, deduplicate, manipulate, and assign records automatically, empowering your teams to make faster, smarter decisions. Plauti’s end-to-end data orchestration ensures that your records are validated and routed correctly, enabling businesses to trust their CRM data at every stage of the record’s lifecycle. With Plauti, you can automate processes, maintain data integrity, and deliver better results without relying on external tools.
  • 8
    InboxAlly

    InboxAlly

    InboxAlly

    We engage with your emails to teach inbox providers not to send your emails to spam. Our clients have seen their open rates more than DOUBLE within 1-2 weeks! Highly engaged recipients not only open emails, but scroll down as they read. So long as the content is longer than the page, this should be done for nearly all opened emails. When a recipient goes out of their way to take an email out of spam, they are telling the inbox provider, hey, you made a mistake. Moving an email from the promotions folder to the primary inbox tells inbox providers that you disagree with their sorting criteria and it and similar emails should go to the primary inbox. Demonstrates that recipient is interested in the content of your email. We have a set of random generic replies we use for this. Marking an email as important can essentially be interpreted by the inbox provider as "This email is extremely valuable, never send it to spam."
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    Starting Price: $149 per month
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  • 9
    Cloudbrink

    Cloudbrink

    Cloudbrink

    If you’ve ever dealt with slow VPNs, or clunky ZTNA agents that degrade app performance, you’re not alone. Many IT teams are stuck balancing security with usability—and often end up sacrificing both. Here is a different approach. The high-performance ZTNA service that is part of a personal SASE solution from Cloudbrink can upgrade or replace traditional VPNs while fixing the performance and complexity that come from other vendors in the ZTNA and SASE space. Built as a software-only service, Cloudbrink delivers sub-20ms latency and 1Gbps+ speeds per user using dynamically deployed FAST edges and a proprietary protocol that recovers packet loss before it impacts the app. Security isn’t bolted on—it’s built in. With mutual TLS 1.3, short-lived certs, and no exposed IPs, Cloudbrink provides real zero trust without making users suffer through poor connections or overloaded POPs. If you’ve been burned by “next-gen” solutions that still feel like 2008, it might be time for something new.
  • 10
    ManageEngine ADManager Plus
    ADManager Plus is a simple, easy-to-use Windows Active Directory (AD) management and reporting solution that helps AD administrators and help desk technicians in their day-to-day activities. With a centralized and intuitive web-based GUI, the software handles a variety of complex tasks like bulk management of user accounts and other AD objects, delegates role-based access to help desk technicians, and generates an exhaustive list of AD reports, some of which are an essential requirement to satisfy compliance audits. This Active Directory tool also offers mobile AD apps that empower AD admins and technicians to perform important user management tasks, on the move, right from their mobile devices. Create multiple users and groups in Office 365, manage licenses, create Exchange mailboxes, migrate mailboxes, set storage limits, add proxy addresses, and more.
    Starting Price: $595 per year
  • 11
    iBabs

    iBabs

    iBabs

    Effortlessly manage agendas, documents, and board meetings with iBabs. Designed to streamline the entire decision-making process, iBabs eliminates the need for paperwork, making meetings more efficient and informed. This intuitive app provides complete control and a clear overview of all meeting details, empowering organizers and attendees alike. Trusted by around 3,000 organizations and over 300,000 users, iBabs ensures smooth, effective meetings on any device, securely and automatically. With years of experience refining board meeting processes, iBabs offers peace of mind and confidence in making good decisions.
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    KONEXUS

    KONEXUS

    KONEXUS

    Konexus is an integrated emergency notification and crisis management solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises and organizations to securely send alerts from anywhere via mobile app, text message, email, or voice call and communicate two-way in real-time. The critical event management features help escalate the crisis response and recovery process to keep your people and business safe and protected.
  • 13
    Bouncer

    Bouncer

    Bouncer

    Bouncer - The easiest to use yet the most powerful E-mail Validation and deliverability Service. Bouncer is a fortress-like secure (GDPR compliant) Email Verification and Deliverability platform trusted by thousands of companies from 6 continents. The platform was founded in 2017 with a simple mission to improve human-to-human e-mail communication and help people get and stay connected via the e-mail channel. Bouncer is a technological leader in the e-mail verification market. Both list and API verification are top-notch mechanisms with a zero downtime policy. The product has the best coverage and high performance (up to 200,000 verified e-mails per hour per customer). To be a more complex solution for both Enterprise and SMB segments, the product has additional features like e-mail Toxicity Check and Deliverability Kit, so users can take care of and improve their deliverability. Bouncer also has a vast integrations library.
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    Starting Price: $8.00/one-time
  • 14
    LiveHelpNow

    LiveHelpNow

    LiveHelpNow

    • Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companies
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    Starting Price: $21.00/month/user
  • 15
    Reoon Email Verifier

    Reoon Email Verifier

    Reoon Technology

    One of the most accurate email validation services that cleans invalid, temporary & unsafe email addresses. Reoon can verify the most difficult email domains, including Gmail, Yahoo, Microsoft, AOL and Custom Domains with 99% accuracy. With Reoon Email Verifier you can: 1. Verify emails from Gmail, Yahoo, Microsoft, AOL and other domains. 2. Validate email addresses in bulk without sending any emails. 3. Clean up email lists with great accuracy (99%). 4. Detect dynamically changing temporary/disposable addresses. 5. Significantly reduce the bounce rate of email campaigns. Unique things about Reoon Email Verifier: 1. Can detect soft bounces like storage full or account disabled on Gmail etc. 2. Can detect temporary emails dynamically to catch the latest domains. 3. Quick API Validation can verify emails live within 0.5 seconds. It's a web application and runs on Reoon's server. Users can access and use this from any web browser.
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    Starting Price: $9.90
  • 16
    eM Client

    eM Client

    eM Client

    Boost your email and skyrocket your productivity with the best email client for Windows and macOS. eM Client is a fully-featured email client with a clean and easy-to-use interface. It also offers features for calendars, tasks, contacts, notes, and chat. eM Client's compatibility is unmatched. You can connect to any email service – it will work. This email client works seamlessly with Google Workspace, Office 365, Outlook, Exchange and virtually all conceivable email technologies. Integrates with Online meeting tools such as Zoom, MS Teams, Google Meet and more. eM Client enhances email communication for professionals and home users alike. It is the only email app on the market with the full support of server-side rules and search, instant message translation, "Snooze email" and “Watch for reply” features + easy to use email encryption (PGP and S/MIME). It also works perfectly with Gmail, including support for tags and signature synchronization.
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    Starting Price: $59.95 one-time fee
  • 17
    InMoat

    InMoat

    InMoat

    Take back control of your inbox. InMoat lets you select the types of emails that are important to you so that you never miss a beat! Smart Filters that you select will always be prioritized and sent to your Inbox. Your VIP List of Contacts Emails from within your organization such as your boss and colleagues are always going to be prioritized by default. InMoat lets you keep your Trusted Contact list up-to-date so that you can ensure your VIP list of contacts is always prioritized in your inbox. Your @InMoat Folder Review the non-so-urgent and less-important emails when it is convenient for you — so you're not wasting time in the middle of your workflow. Review all of your other emails in your @InMoat folder to be reviewed whenever you want. Your InMoat Dashboard Keep your inbox up-to-date by managing your email priorities from your InMoat dashboard. Review your suggested contacts to add to your Trusted list, update your Trusted Contacts, and update your Smart Filters.
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    Starting Price: $9 per month
  • 18
    FrameworX

    FrameworX

    Tatsoft

    Tatsoft’s FrameworX is the complete, modern SCADA and IIoT platform for building high-performance industrial applications. Designed for edge-to-enterprise use, it unifies operations, data, and AI under one scalable, .NET-based architecture. Features include real-time data modeling, historian, alarms, reports, audit trails, scripting in C#, VB.NET, JavaScript, and Python, plus 100+ native drivers for PLCs, DCS, OPC, and MQTT (broker/client/SparkplugB). Build once—deploy anywhere with zero client installs and full web, mobile, and desktop access. Includes every module from day one: Devices, Alarms, Historian, Reports, Security, and DevOps tools. Proven in 5,000+ global deployments, FrameworX powers mission-critical operations across industries with reliability, unlimited scalability, and transparent licensing. (FrameworX was formerly known as FactoryStudio.)
    Starting Price: $750
  • 19
    Antideo

    Antideo

    Bizmindz Technologies LLP

    Protect your Outreach Channels from Temporary Emails & Spammers We help you validate Email Address, detect Location and validate the IP's against a know list of Spammers housed within various Open Source spammer lists Email Validation Avoid receiving disposable email addresses on your prospect forms IP Health Check Stop the use of Proxies from people visiting your Website or Mobile App Phone Validation Validate a wide range of both national and international numbers worldwide.
    Starting Price: $5 per month
  • 20
    Rambox

    Rambox

    Rambox

    Rambox is a digital workspace organizer that boosts productivity for professionals who use web apps frequently. It centralizes all your apps, making it easy to organize and access frequently used applications in one place. With over 700 pre-configured apps, including Gmail, WhatsApp, Facebook, iCloud, and more, you can instantly add them to your workspace. And if your app isn't listed, no problem - you can add any custom app in a few easy steps. Rambox synchronizes app configurations and can disable notifications across all devices in the user dashboard, automatically hibernating inactive apps to free up memory. Plus, users can apply CSS styling and JS code to improve each app's design and performance. Other features include: dark mode, do not disturb mode, spell checking, ad blocking, password management, notification management, and keyboard shortcuts.
    Starting Price: $7 per user per month
  • 21
    Noodle

    Noodle

    Vialect

    Noodle is the all-in-one enterprise platform that removes the stress of working across emails, file servers, task managers, spreadsheets, chats, meetings, etc. Teams that use their Noodle communicate better and are more productive. Your people will see where everything is, understand what everyone is working on, all while improving the company culture. Features Cloud or On-Premise Options Fully Customizable Design Build Sites in Minutes Regularly Updated With New Features Flexible Password Controls Drag and Drop Features/Post Track Views of Content Unlimited Colors/Skins Create Polls/Surveys Sync with Active Directory 11 Supported Languages Built In Block Text Editor Follow Co-Worker’s Statuses Create Custom Workflows Embed Video and Photos Easily Archive Content Video Conferencing Build E-Forms and Reports Merge Multiple Calendars Optimized For Speed All Applications Included View Personal User Statistics Personal Digital Workspace Etc
    Starting Price: $200 per month
  • 22
    Reactflow

    Reactflow

    Reactflow

    Reactflow playback your customer’s activity recordings like a video that you can watch, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer’s pain points, solve them. For free. Heatmap and Recording from each user can be used to enhance user journey, user interface and user experience. It can be used to debug errors that user might encouter in their journey as well as 404 errors. Call to action buttons can be improved to deliver best experience. Why visitors leave or abandon their carts? Reactflow allows you to know exactly what your users are doing on your website and what needs to be changed. Session replay is a powerful tool that record your visitor activity & interaction on your website. Unlike traditional web stats and statistics plugins where you see your visitors path, pages, entry and exit pages, and other web analytics, Reactflow goes deeper by providing you with the actual session activity.
    Starting Price: $19.99 per month
  • 23
    Hexamail Flow
    Hexamail Flow is a full email client, with calendaring, tasks and contacts. It operates with Office 365, Gmail, including modern authentication methods (OAUTH) works with Exchange on premises and all IMAP and POP3 servers. The GDPR data protection module offers email and office document redaction features including full PST file import, eml and msg file import, office document import and printing output or PDF generation of redacted content.
    Starting Price: Free
  • 24
    Intradyn

    Intradyn

    Intradyn

    Capture and archive emails, social media messages, and text messages in real-time, empowering your organization to manage its digital footprint effectively. Intradyn's email archiving solutions have a proven track record of protecting organizations against potential litigation, eDiscovery requests, and Right to Know inquiries. Our text message archiving solution captures, saves, categorizes, and indexes all mobile content to facilitate quick retrieval when needed. Our archiving process retains all content in evidentiary quality, ensuring compliance with regulations and legal requirements. Experience the full scope of social media archiving across all channels with Intradyn's solution. Efficiently search one or multiple social media accounts using a single user-friendly interface. Our products are designed to cater to any industry, and with multiple deployment options available, they can be fully customized to suit your unique environment.
    Starting Price: $4 per user per month
  • 25
    SMTP.com

    SMTP.com

    Ziff Davis

    Reliable SMTP relay and email delivery services. Powerful email delivery services that enable you to send and track high volume emails effortlessly. Integrate and start sending in minutes. All your transactional, email relay and email delivery needs under one roof. Whether you need a low-latency email delivery provider for your transactional emails, scalable infrastructure for high-volume sends or reliable backend solution for your marketing campaigns, SMTP is built to deliver. Reputation Defender is SMTP’s proprietary technology that uses big data to proactively monitor your email list health and safeguard your domain and IP reputation among ISPs by suppressing bad emails in your sends from hard and soft bounces. This ensures your delivery rates and inbox placement incrementally gets better over time.
    Starting Price: $25 per month
  • 26
    Freshdesk

    Freshdesk

    Freshworks

    Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.
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    Starting Price: $29/month/user
  • 27
    LogMeIn Rescue
    LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work. LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.
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    Starting Price: $109 per month
  • 28
    monday.com

    monday.com

    monday.com

    Simplify the way your team works with monday.com, a cloud-based project management platform that provides customizable no-code solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. monday.com allows businesses of all sizes to work in an efficient environment where every team member can assign tasks, automate repetitive work, collaborate in real-time, and share files. With this platform, you can manage everything from simple to complex projects and ensure seamless communication between team members. Customizable dashboards give quick high-level overviews of every project, visual boards help organize tasks, and thanks to integrations with third-party applications such as Outlook, Zoom, Gmail, Google Drive, Dropbox, Excel you can continue working with all your existing tools within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries and verticals.
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    Starting Price: $39/month for 5 users
  • 29
    TeamViewer

    TeamViewer

    TeamViewer

    TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.
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    Starting Price: $24.90 per month
  • 30
    EMQX

    EMQX

    EMQ Technologies

    EMQX is the world's most scalable and reliable MQTT messaging platform designed by EMQ. It supports 100M concurrent IoT device connections per cluster while maintaining extremely high throughput and sub-millisecond latency. EMQX boasts more than 20,000 global users from over 50 countries, connecting more than 100M IoT devices worldwide, and is trusted by over 300 customers in mission-critical IoT scenarios, including well-known brands like HPE, VMware, Verifone, SAIC Volkswagen, and Ericsson. Our edge-to-cloud IoT connectivity solutions are flexible to meet the demands of various industries towards digital transformation, including connected vehicles, Industrial IoT, oil & gas, carrier, finance, smart energy, and smart cities.
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    Starting Price: $0.18 per hour
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