Best IVR Software for Mac
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Compare the Top IVR Software for Mac as of March 2026
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What is IVR Software for Mac?
IVR (Interactive Voice Response) software enables automated communication between customers and a business through voice prompts and touch-tone or speech recognition. It allows customers to interact with a system using their phone's keypad or voice, enabling them to perform tasks such as checking account balances, making payments, or routing their calls to the appropriate department without human intervention. IVR software often integrates with other systems like CRM, ticketing, and help desk software to provide a seamless customer experience. By using this software, businesses can reduce call center workloads, enhance customer satisfaction, and streamline operations. Compare and read user reviews of the best IVR software for Mac currently available using the table below. This list is updated regularly.
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1
DialerAI
Star2Billing S.L. (ESB65173742)
Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines.Starting Price: $199.00/month -
2
uContact
net2phone
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow DesignerStarting Price: $59.99/month/user -
3
XCastLabs
XCastLabs
The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation. Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!Starting Price: $4.95/month -
4
Zadarma
Zadarma
Powerful Cloud Telephony for Global Businesses Zadarma offers a feature-rich VoIP platform designed for businesses that want flexibility, scalability, and professional communication without high costs. Set up your cloud PBX in minutes, manage international teams, and serve customers worldwide — all from a single interface. Key features: - Virtual phone numbers in 110+ countries - Free cloud PBX with IVR, call routing, and analytics - Integration with CRMs: HubSpot, Zoho, Bitrix24, and more - AI Voice Agent and AI-speech recognition and analytics - Apps for desktop, mobile, and browser-based calling - AI-powered voice agents and call tracking - Full control via web interface and API Ideal for remote teams, support centers, and growing companies looking to modernize their phone systems.Starting Price: $2/month -
5
Genesys Cloud CX
Genesys
Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.Starting Price: $75 per user per month -
6
Aircall
Aircall
Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 21,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.Starting Price: $30/user/month -
7
iCallify
iCallify
iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation. The platform supports inbound, outbound, and blended call center operations with advanced features including predictive dialer, power dialer, preview dialer, auto dialer, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call functionality, real-time monitoring dashboards, and advanced call distribution strategies. Designed for scalability and flexibility, iCallify helps organizations improve operational efficiency, increase conversion rates, and deliver personalized customer experiences. The system supports multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), and integration capabilities for CRM and third-party systems.Starting Price: $10 /user/month -
8
PhoneWagon
PhoneWagon
PhoneWagon is the #1 Top-Rated Call Tracking Software. Beautiful, simple, and easy to use. 14-day trial (no credit card). Create a campaign in under 30 seconds with local or toll-free phone numbers. PhoneWagon helps businesses grow by understanding which marketing campaigns deliver the highest return on investment and delivering world-class customer service through our voice and text messaging communications tools. PhoneWagon is a beautiful, easy-to-use call tracking software that helps digital marketing agencies and their clients understand which marketing campaigns are effective. 93% of businesses rely on phone calls to convert leads into paying customers. Marketing agencies are able to prove to their clients that they are driving them valuable inbound phone calls that convert into paying customers. Our white-labeled dashboard enables marketing agencies to keep a consistent brand as they give their clients a beautiful interface to see all their phone calls and texts.Starting Price: $10.00/month -
9
Voyced
Voyced
Hosted VoIP solution with a European focus and a local presence in over a 165 countries. As all our solutions are based on Premium Plus we give you the highest possible quality for the lowest price. All carry all types of numbers, from Geographic to National, TollFree and UIFN, Mobile VoIP, Elastic Pool solutions and much more. We also have our own Roaming products (physical and SIM solutions) too.Starting Price: $0.25 per user per month -
10
Routee
AMD Telecom
Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and userStarting Price: $0.01 one-time fee -
11
TelebuHub
Telebu
Telebu Hub or Hub is a complete inbound and outbound contact center software that can be deployed on the cloud or on-premises. It’s easy to set up, easy to scale, and easy to use. -
12
Monster VoIP
Monster VoIP
Monster VoIP was established to distribute superior voice quality and maximized uptime to customers from here in L.A. to New York to Washington, D.C. to Houston to Dallas to Chicago and beyond, while delivering unparalleled service and customer satisfaction. We started by setting up data centers in Las Vegas, New York, Dallas, and Minnesota to ensure geo-redundancy, with all endpoints multi-registered at all four facilities. (This is just a fancy way of saying that multiple locations means you can expect amazing voice quality and unparalleled business phone uptime.) We then made sure to offer a complete suite of communication tools in one platform. This means you and your team only have to learn our easy-to-use user interface for all of your communication efforts. To make good on our customer satisfaction promise, we then decided to provide personalized setup and ongoing 24/7/365 support to every business VoIP customer that walks through our (virtual) doors.Starting Price: $27 /month -
13
Yeastar Cloud PBX
Yeastar
Yeastar Cloud PBX is a fully-featured future-ready phone system ideally suited for SMBs. With Linkus UC Clients, you will gain easy access to enhanced call efficiency and remote working agility across any device at your choice. With 100% hosted deployment, there is no upfront hardware cost and the in-house management overheads are reduced to almost nothing. Together with easy to use and full compatibility features, any migration or upgrade to Yeastar’s hosted solution will be as easy as a breeze. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features. -
14
Retreaver
Retreaver
Retreaver is a cloud-based call tracking and routing platform built for performance marketers, agencies, and brands. We help you tag, route, and optimize inbound calls in real time connecting each caller to the right agent, department, or buyer using custom logic and data. Track conversions, measure ROI, and personalize experiences with CRM integrations, caller profiles, and real-time tracking. Our flexible tag system gives you full control over routing, analytics, and call flow optimization. What sets us apart is hands-on, responsive support. No tickets, no waiting just real help when it counts. We also offer seamless integrations with tools like RedTrack, ClickFlare, and TrueCall to give you a complete performance marketing toolkit. With no contracts, no hidden fees, and performance-based pricing, Retreaver is built to scale cleanly and transparently with your business. Explore more on our socials, book a personalized demo, or share your experience with a review.Starting Price: $1.00/month/user -
15
FluentStream
FluentStream
Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn't it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change? Welcome to FluentStream! We're committed to being the easiest business communication system to do business with. We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we'll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we're more than happy to do the heavy lifting so you don't have to. It's all part of being the easiest business to do business with.Starting Price: $20.00/month/user -
16
CloudCall
CloudCall
CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster. Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits. Get more control Keep everything in your CRM and see how your teams are doing from anywhere. Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.Starting Price: $15/user/month -
17
Delacon
Delacon
In the same way you can optimize your customer's online journey, you can do the same for phone calls. By using our sophisticated Call Analytics solution, you can make real-time improvements to your marketing campaigns. Analyze conversations, spot keywords and categorize calls using our AI-enabled solution. Manage call flows to ensure they are answered by the right person at the right time. Visually track call conversions to increase ROI across marketing channels, and dive into in-depth call metrics and call performance. Receive instant call notification emails every time your business receives a phone call. Customize our platform to suit your branding so you can provide your customers with a seamless experience. Unique phone numbers follow and track website visitors throughout their browsing sessions. Pinpoint drop-off in the buyer’s journey and enhance the customer experience. -
18
3CLogic
3CLogic
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.Starting Price: Contact for a quote -
19
InterCloud9 Voice Messaging and IVR
InterCloud9
InterCloud9's Voice Messaging and IVR Software is a cloud based automated voice messaging and webphone solution with an integrated CRM. Our auto dialer will deliver your pre recorded message to one, hundreds or even thousands of contacts at once while also offering you the ability to make individual calls through an integrated webphone. Send your Text to Speech or Pre-Recorded message without human deviations or mistakes, guaranteeing you the perfect delivered message each and every time. Users have full control to deploy on demand or pre-scheduled calling campaigns individually or simultaneously it's all up to you. Because our automated voice messaging system is cloud based there is no software to download or phone lines required and is fully functional anywhere with an internet connection. You're in full control with a dedicated phone number and web phone to send or receive calls and texts on.Starting Price: $45.00 -
20
Ringover
Ringover
ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!Starting Price: $44.00/month/user -
21
Softdial Contact Center
Sytel Ltd
Softdial Contact Center™ (SCC) is Sytel’s flagship suite of feature-rich contact center applications and services, currently driving 50,000+ users in 50+ countries. Maximize agent productivity, with high-performance predictive dialing, and a tailored omnichannel desktop allowing work on several open text sessions at once. As a platform, SCC is uniquely flexible, allowing users to either run the full suite or choose which modules to deploy. It can be extended via SCC’s comprehensive, robust APIs, modified, adapted and even white-labeled to fit any business requirements. SCC manages communication on all media channels – voice, chat, email, messaging – automatically blending and load balancing contact sessions between all agents, all queues and campaigns with its Automatic Session Distributor (ASD®). -
22
IVR
Waterfield
Technology without knowledge is useless. Artificial Intelligence (AI), Speech IVR, Natural Language their impact is in the expertise that backs them. Knowing how to bring that technology to bear and who to partner with in order to succeed is a critical part of our offering. We can deploy virtual agents, incorporate machine learning, mine data and analytics, and utilize numerous technologies to optimize your performance and enrich your customer experience. We can tailor and support an entire ecosystem dedicated to effective customer engagement with positive business outcomes. Optimizing the technology you have or recommending new tech, we can map out an ideal customer experience plan and provide the means to get there. Prototype your speech model, quickly, and at low cost / low risk to validate your use case, test technical feasibility, and identify areas of opportunity before making a full investment. -
23
VAANI
Eureka Digitisation and Automation Services
VAANI: Cloud Contact Centre Software is equipped for all modes of communication, with these VAANI brings the right resources, insights, and processes together, so you can know more, improve faster, and automatically adapt throughout the business cycle. Drive astounding communications with an easy to grasp technology to step-up your customer experience game. VAANI is the next-generation contact center solution that offers you 360 degree communication including telephone, voicebot, social media, email, IVR and a lot more. Cloud Contact Centers make it possible for agents and customers to connect through multiple platforms such as mobile, desktop, email, in-app chat, video, and more. VAANI offers comprehensive solution supporting all businesses across industries. Our SaaS solutions gives our customers the edge they need. -
24
astTECS
*astTECS
*astTECS provides complete enterprise telecom products based on Open Source Technology- such as IP PBX and Contact Center Solution. *astTECS IP PBX offers all the high-end features at an affordable price enabling your business to be future-ready, flexible, innovative and competitive while reducing your telecom expenses. *astTECS IP PBX can seamlessly integrate with any applications - CRM, ERP, PMS and even with your existing telecom infrastructure. *astTECS call center solution has advanced features with a real-time agent monitoring dashboard helps to improve your agent productivity and customer engagement with advanced analytics. *astTECS also offers a complete call recording solution for your business with real time dashboards.
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