Best Patient Engagement Software in China

DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.

Vitals AI is Upvio’s camera-based remote vital signs monitoring technology. It uses a short face scan and remote photoplethysmography (rPPG) with computer vision to detect subtle blood-flow signals and convert them into clinically validated physiological insights using a standard phone or webcam, with no wearables or external hardware. In around 30 seconds, Vitals AI can deliver 20+ health markers, including heart rate, HRV, breathing rate, blood pressure, stress metrics, and cardiovascular risk indices. Teams can configure scans using reusable templates, generate secure, shareable links for any workflow (customers, campaigns, teams, individuals), and review results and trends from a single platform. Deployment is available as a fully hosted solution, with enterprise-grade security, governance, and compliance built in, and integration supported via platform tools and API options.

Patient communication software that's personal. Effortlessly connect with your patients through automated and customizable appointment confirmations, recall reminders, booking requests, and reputation management. Text, email, and voice reminders are personalized, right down to specific appointment types and tailored to your dental practice. Send messages in multiple languages. Whether you are a dentist with one staff, multi-location clinics, an Academic institution, or a DSO with multiple offices, Intiveo is customizable and configurable for all your patient communication needs. Intiveo’s after-care feels more personal and reassures patients that they chose the right endodontist, helping to eliminate negative online reviews and increase referrals.

PracticeMojo is a complete dental recall and appointment reminder solution. Easily communicate with any patient at any time and build loyalty with dental marketing automation. By automating all patient communications, we deliver effective dental marketing campaigns to reactivate, schedule and remind patients about their appointments to keep your day full and profitability high. Make it easy for patients to book their next dental appointment on their phones, tablets, and laptops, saving time for your staff while increasing patient satisfaction. Now that your practice is open again, you need a comprehensive dental communication solution that works with your practice management system to help you be as efficient and effective as possible. PracticeMojo can help with automated reminder communications, customizable marketing campaigns, virtual tools to help you streamline, and more. Increase practice revenue and reduce no-shows with automated communications.

CRMoptics is a packaged/hosted solution and allows you to use open-source building blocks to kickstart your optical software project. The software provides multi-location, multi-warehouse solutions to get things done faster and more reliably. It is a web-based software, so all you need is internet and a device of your choice. Customer data management and scheduling, history of eye exams, printing proof of payments, inventory, health insurance support and webshop are module functions that every optician needs to run a business. CRMoptics software also has built-in marketing tools using which opticians can send customers a personal postcard, therefore giving opticians the marketing power to increase sales with less costs. The software is feasible for customer engagement through sending text messages and emails for reminders and promotions with a single click. It has never been easier! You can use our expertise to help you set up or develop customizations.

Connect your team with patients across the entire healthcare journey, from scheduling to triage to follow-up. Health Desk improves the patient access experience, grows revenue, and raises utilization. Go in-depth with our Solution Overview. Safety features at every touchpoint. Telehealth carries inherent risks that must be carefully considered. Give patients, non-clinical staff, and clinical staff clear decision support before they take a potentially dangerous action. Guide patient flow and automate tedious tasks with flow tools. The patient workspace and staff workspaces are beautiful, guided tools for quickly and safely performing all the steps needed to resolve patient requests: from scheduling to triage and referrals, and more. Training support staff has never been so simple.

Don’t lose appointments simply because your staff was busy or your office was closed. Empower your patients to schedule appointments 24/7/365, from any device, with easy online scheduling. Don’t let missed appointments continue to hurt your bottom line. Help your patients keep their upcoming appointments with digital reminders by phone, text message, or email. Show off your glowing reviews, improve your search ranking, and attract new patients with web reviews. Our solutions integrate with your existing EHR or PMS, so there’s no need to switch. Real-time updates ensure your front desk is always in sync with providers. Each service can be customized to your hospital or practice’s needs, so your brand shines through with every patient touch.

With built-in HIPAA compliance, Providertech’s 2-way text messaging solution increases operational efficiency and optimizes patient care. Streamline patient communication with secure, 2-way texting. Connect with your patients and team in real-time, using two-way, secure texting. Decrease your incoming call volume, increase your operational efficiency, and enhance patient care. Stay connected with real-time secure text messaging and help close patient care gaps. Clearly communicate with patients in-between visits. Navigate patients through the often complex healthcare system. Communicate with patients about population-based care. Respond to routine requests without picking up the phone. Patients receive your message or invitation straight to their text messages. Photos, videos, and files allow you to better convey your message. Easily send documents and images, securely. No app is required for the patients to use.

Browser-based patient appointment scheduling solution. Automated confirmations and reminders sent by text, email or voice. With TrueTexttm patients, can contact the office by texting instead of calling in. Our fully automated recall system ensures that patients will never fall through the cracks. Patients can schedule appointments 24/7 using our online scheduler. Build your practice with promotions, marketing, reviews and social media. Our dedicated customer success reps will leverage their experience and expertise to help you get the most out of this powerful system. Because you deserve it, and so do your patients! No obligations, no commitments, and no fine print. Because we believe the only way you can truly discover what Patient Communicator will do for your practice is by experiencing it for yourself. The entire system, with unlimited training and support, is completely free for 30 days.

For over 30 years, TeleVox has enabled healthcare facilities, pharmaceutical companies, and life sciences organizations to communicate with patients to build trust, preserve care continuity, and enhance the patient experience. Our digital patient engagement solutions enable more than 10,000 healthcare provider organizations to seamlessly communicate with patients before, during, after, and in-between visits. And our offerings for pharmaceutical and life sciences companies make it possible to reach more patients with strategic disease state awareness, education, and vaccination reminders. We help our clients connect with patients at the right time and through the most effective channels—including SMS text, phone, live chat virtual assistant, email, and postcards. The result is personalized, customizable messages that improve patient satisfaction, close care gaps, and drive revenue—all with less burden on staff members.

Our light-touch workflow engagement platform helps care providers automate communications and engagement to simplify healthcare journeys for patients, families and staff. Better equip your team so updating patients, resident families and staff becomes second nature. Eliminate the burden of manual outreach so teams can focus on what matters most: caring for residents/patients. Be prepared for unforeseen situations by having a good communication plan and the right tools in place. Automated Care Messaging is a communications platform that works inside and alongside the tools you already use and adapts to the way you use them. Sold and supported by PointClickCare as well as compatible with any other EHR, our light-touch solution makes communicating with residents, families and staff a breeze.

Vital Interaction is a healthcare technology company that integrates healthcare data, business intelligence and workflow automation to make healthcare practices more profitable, doctors’ & practice teams’ lives easier, and help providers build lasting relationships with their patients. With Vital Interaction’s 3-layer messaging approach, we can automate appointment reminders via email, text and automated voice message, reducing the risk of a patient forgetting to show up. If a patient wants to cancel, a 2-step cancellation request is sent to not only eliminate last minute cancellations and human error, but also collects insights to why patients are cancelling. Keep your appointment schedule dependably full. That’s good for your patients and good for your practice. A practice team’s day overflows with a multitude of manual, time-intensive tasks.

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way. We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers for others to see, and then they book appointments. And all patients get regular communications that keep them connected to the practice and coming back. When practices commit to working with us, we bring all the experience we’ve gained working with 52,000 other practices to the entire process, whether it’s that first welcome email or a practice check-in five years down the road. If a practice is ready to start growing and increasing revenue, then we’re the right partner.

Independent practices need complete solutions to maximize patient and provider well-being. While each Tebra product is purpose-built to modernize and optimize every step of the patient-practice journey, the combined platform delivers a complete operating system that provides added value for providers and patients alike. Power your connected practice with everything you need to attract new patients and keep current ones through the power of digital presence. Empower patients through every communication touchpoint and deliver a uniquely frictionless experience and convenient access that builds trust and a healthier practice. A modern, certified EHR solution built for the needs of today’s provider, delivering everything your practice needs. This includes robust charting, streamlined documentation, a comprehensive view of patients and their history, eRx, eLabs, telehealth, and more, allowing providers control of how they deliver care.