Compare the Top Patient Experience Software in China as of March 2026

What is Patient Experience Software in China?

Patient experience software is designed to help healthcare providers improve how patients interact with their services throughout the care journey. It collects feedback, monitors satisfaction, and analyzes patient data to identify areas for improvement in communication, wait times, and overall care quality. The software often includes tools like surveys, appointment reminders, and patient portals to foster engagement and transparency. By leveraging analytics and automation, it enables personalized patient interactions and streamlines administrative tasks. Ultimately, patient experience software aims to boost patient loyalty, improve outcomes, and enhance the reputation of healthcare organizations. Compare and read user reviews of the best Patient Experience software in China currently available using the table below. This list is updated regularly.

  • 1
    DentiCalc

    DentiCalc

    DentiCalc

    DentiCalc is a 4in1 dental care app specially designed for dentists. It is a unique dental assistant that will help you to communicate better with patients and manage your work faster! You can use a treatment visualizer to show them personalized dental animations and let them know about the whole process. You are a dental professional and you want to enhance your work and communication with patients? DentiCalc is here to make the workflow smooth, easy, and even more interesting for both sides! A perfect dental assistant for dentists! You can add your own prices and further treatments can be added to the pre-set price list. It is a unique dental treatment calculator that gives estimated prices to patients in seconds so they can choose according to their budget.
  • 2
    HealthChampion

    HealthChampion

    HealthChampion

    Our HIPAA-compliant COVID-19 solution for organizations helps you protect your teams, workplaces and clients. HealthChampion understands your challenges and has a deep familiarity with patient experience. Building off our digital health app for consumers, HealthChampion has created a HIPAA-compliant COVID-19 monitoring solution for employers. The HIPAA-compliant HealthChampion COVID-19 monitoring solution is helping companies and organizations — across all segments and sizes — to bring their employees back into the office and get their teams back to work. See how we can help your team. Eliminate the hassle of paper or cumbersome spreadsheets. Free for organizations with up to 10 users, our app offers great value and ROI. Setup your account and start using the dashboard right away. Easy to set up. Users can self-screen in under two minutes. Users can use the app on their smart phone, tablet or computer. Avoid bottlenecks at your front door & give cleared users easy entries.
    Starting Price: $89 per month
  • 3
    CrelioHealth

    CrelioHealth

    Creliant Software Pvt Ltd

    CrelioHealth (formerly LiveHealth) enables customers to deliver a more digital & connected experience. 1500+ medical labs & diagnostics centers use CrelioHealth to deliver more value to patients, doctors & health organizations. Clear communication & our digital platform has proven to improve patient experience which finally drives retention. Offer seamless patient experience - from booking home collections to receiving reports and making payments through the app, SMS and WhatsApp. With our integrated online payment system, allow patients to make payments from the app and check reports right when they're ready. Provide your patients an option to submit feedback right on the app. We've delivered over 200k patient feedbacks to our customers so far. Our mobile apps & easy interface lets you stay connected with your business at all times. Reduce your TAT significantly with instant delivery of reports to your patients, doctors and organizations.
    Starting Price: $199.00/month
  • 4
    CureMD Practice Management Software
    CureMD is an award-winning provider of specialty EHR and billing services to help optimize efficiency, decrease cost, and enhance the patient experience. Our cloud platform enables the seamless exchange of information across multiple platforms, systems, and organizations - driving greater collaboration, productivity, and patient safety. User-friendly and customizable EHR with integrated PM for optimized quality, performance and patient experience. Boost productivity with enterprise scheduling, eligibility, intelligent billing, reporting and more. An effective, easier and more affordable way to increase cash flows and get paid faster. Learn, enroll and attest to Quality Payment Program. Cutting edge user-experience for a revolutionary new approach to practicing medicine. Securely register and request appointment refills. Also view charts, statements, messages and reminders.
    Starting Price: $195.00/month
  • 5
    Hale

    Hale

    Hale Health

    Unlock the power of remote care. Hale helps clinical teams and health systems increase capacity, improve access and drive results — all while delivering an incredible patient experience. Access anytime, anywhere from your desktop or mobile devices to streamline workflows and improve patient access to care. HIPAA Compliance, HITRUST Certification, SOC2 Compliance. Hale is built to exceed requirements and safeguard your data. Turnkey EHR and practice management integration simplifies workflows, eliminates redundancy, and keeps clinical data in sync. Get started with remote care in just a few minutes — in most cases fully-integrated solutions can be deployed in days, not months.
    Starting Price: $59 per user per month
  • 6
    Xcare

    Xcare

    Xcare

    Xcare is the unified patient engagement platform designed to increase patient flow for healthcare practices. From their online booking to the patient feedback and every touchpoint in between, Xcare connects the entire patient journey. Xcare’s platform automates mundane and time-consuming processes and helps practices attract, communicate with and engage patients to grow their business. Experience true patient loyalty with our innovative AI enabled platform, featuring convenient online scheduling, seamless 2-way messaging, automated re-care reminders, secure online payments, and automated reviews at every touchpoint throughout the patient journey. Unlock the full potential of your practice with our patient-centric approach. Xcare is the all-in-one patient engagement platform designed for practice growth and help scaling clinics turn users into brand ambassadors. Sure, we have a Mobile app that patients and providers love.
    Starting Price: $249 per month
  • 7
    Homecoming

    Homecoming

    Homecoming

    Homecoming partners with psychedelic clinics, therapists, and retreats to support clients before, between, and after sessions. Our companion app supports healing journeys with personalized guides, tasks, and daily check-ins. We provide preparation and integration support from a single, user-friendly platform for patients and clinics. We help clinics reach more patients using modern therapy tools, precision data, and a better patient experience. Homecoming allows clinics to guide patients along their healing journey, even when they can’t be with them. Homecoming is your daily guide, providing clear, actionable steps that help you feel prepared and in control of your treatment. Therapist-written articles to help guide and drive your journey forward. Log how you're feeling physically, mentally, socially, and spiritually.
    Starting Price: Free
  • 8
    Medisafe

    Medisafe

    Medisafe

    Digital patient experiences are optimized to meet patients in moments that matter most. Engaging patients with solutions tailored to their needs and infused with your support. Delivering personal engagement to support patients throughout treatment. Providing transparency and guidance throughout an overwhelming process. Creating digital connectivity with an integrated platform for real-time support. Keeping every patient’s care network connected in the treatment journey. Patients receive complete treatment management through a combination of advanced technology and expert knowledge. Data insights help to power an innovative digital platform that supports human engagement to deliver a holistic care experience. Our digital solution fulfills a critical need to educate, remind, and coach patients and caregivers throughout the treatment journey. JITI technology proactively intervenes with patients to extend engagement.
    Starting Price: Free
  • 9
    BestDoc

    BestDoc

    BestDoc

    Be it SMS, Whatsapp, QR Code, or tab-based interactions – we have it all. Our solutions provide unmatched flexibility to patients and staff to connect – anytime, anywhere. We understand your patients. This is why we provide physical and digital patient engagement solutions that can be customized for dozens of regional and international languages. Configure BestDoc just the way you want: Whether you are looking for a stand-alone non-integrated solution vs integrated to HIS, or you require a solution only for a few departments vs all departments. Hospitals of all sizes trust BestDoc to elevate their patient experience and set new benchmarks in patient care. Our patient-centric solutions are implemented all over India and also in the UAE.
    Starting Price: Free
  • 10
    pMD

    pMD

    pMD

    End-to-end practice management and revenue cycle solutions. From patient intake to getting paid, pMD has all the software and services you need to run your medical practice. With fewer systems involved, there's less room for errors and inefficiencies. Use all of the features pMD has to offer, or we can integrate seamlessly with your existing systems. A comprehensive and secure communication strategy means fewer gaps in care and a better patient experience. Delivering the best possible care means having a standardized communication channel to connect about and with your patients. We make sure all the important patient information is accessible in one place, saving you valuable time when you need to access it. pMD offers the comprehensive, integrated, and HIPAA-compliant telemedicine platform solution health care providers need to provide unparalleled patient care. Explore all the easy-to-use telehealth software app offers and get pMD telemedicine for your practice and patients.
    Starting Price: Free
  • 11
    Osmind

    Osmind

    Osmind

    Osmind simplifies mental health treatment workflows and improves the patient experience. Our platform is an all-in-one solution that saves you time and maximizes your impact, all at an affordable price. Stop wasting time on a complex EHR that requires endless clicks and extensive workflows. Osmind was built by psychiatrists with mental health practices in mind. The Osmind EHR is ready for the breakthrough mental health treatments of tomorrow. Easily manage medications, and administer interventions like TMS, ketamine, SPRAVATO®, or psychedelic medicine. Provide a modern patient experience that improves patient engagement and satisfaction. Your patients will have access to an easy-to-use mobile app to track their progress, securely communicate, and submit out-of-network claims. Run your practice your way with flexible scheduling, virtual visits, and payments all in one place. Reduce your overhead and improve cashflow, so you can get back to focusing on your patients.
    Starting Price: Free
  • 12
    BloomText

    BloomText

    BloomText

    BloomText is an easy-to-use texting platform that streamlines your communication workflows while simultaneously improving the patient experience. Send HIPAA-compliant text messages, images, and files directly to a mobile phone or email address, without the need for them to download an app or remember a password. Capture information from patients, such as their insurance cards. You can also send images, documents, and links, directly to their phone via SMS. Chat with your colleagues about your patients and clients. Get read receipts and notifications for every message, and stay in the know about who is communicating with your patients. Send a mass text message to a group of contacts, all at the same time. Watch in real-time as the messages are sent out, and you can even pause or slow down the speed if needed.
    Starting Price: $89 per month
  • 13
    Playback Health

    Playback Health

    Playback Health

    Save time, supercharge patient experience, and get great results with Playback Health's unified clinical platform. Save time by automating registration and post-visit information. Hands-free transcription generated from appointment conversations. One update updates everyone on your care team. A fully integrated suite of clinical and patient care products. Keep everyone up to date with our easy-to-use, unified communication suite. Choose between provider only, patient, or everyone.‍ SOC 2 and HIPAA-compliant platform with data encryption, with a SOC 2 and HIPAA-compliant platform with data encryption. Playback AI puts the clinician-patient relationship front and center with our industry-leading, lowest-cost, ambient medical documentation. Playback AI saves money and reduces physician burden. We believe that true “personalized” patient care requires providers to deliver medical records in real-time.
    Starting Price: Free
  • 14
    CloudPital

    CloudPital

    Bilytica

    Move away from the complexities of using multiple software and manage everything you need through one modern cloud EHR software. The Cloudpital unified healthcare information system is for organizations that want to make a difference in care by transforming care delivery and the patient experience. It is for organizations that are serious about digital transformation. Our software fits the unique needs of your specialty, whether single or multi-specialty. Ready with pre-filled forms & templates for your specialty. Cloudpital manages your practice, all in one place with a seamless workflow from check-in to billing to claim submission and scheduling to follow-up. Say goodbye to multiple software subscriptions. Your staff, doctors, back-office team, inventory team, are all happy with Cloudpital. Have your practice at your fingertips on the web, iPhone, and iPad. Seamlessly integrate scheduling, clinical workflows, patient engagement, and medical billing into one web based platform.
    Starting Price: $100.00/month/user
  • 15
    Suvarna-HIS

    Suvarna-HIS

    Suvarna Technosoft

    Streamline operations, enhance patient care and transform patient engagement with Suvarna HIMS. Configurable rules-based outpatient and daycare workflows. Robust appointment system for consultation and diagnostic services. OMNI channel patient alerts and notifications. Manage patient wait times with effective Queue Management. Appointment booking via portal, kiosk & mobile app. Robust billing system with IDC and payment gateway integrations. Used by 300 + Hospitals of all sizes. Designed for effortlessly handling admission to discharge. Realtime bed board management. Comprehensive nursing management in the IPD setup. Efficient ordering, clinical charting and inter-unit transfers for nurses & care providers. Complete OT management with scheduling, surgery documentation and inventory management. Enable dieticians with schedules, diet plans and pre-configured templates. Provide better care and improve TAT in ER. Rich features cover the end-to-end requirements.
    Starting Price: $300.00/month
  • 16
    AdvancedMD

    AdvancedMD

    AdvancedMD

    Enjoy ease of access and security without compromise. Work remotely, see patients and stay connected with a comprehensive cloud suite of office and remote care technologies. Since 1999 we are the only medical office software built on a 100% cloud platform. We are pleased to offer our entire suite of software and data storage on the Amazon Web Services (AWS) cloud hosting platform. Combined, AdvancedMD and AWS offer an unprecedented experience with fast, reliable access to all your information, unwavering data security, and simplified storage with automatic backup. No other ambulatory software system offers this standard of hosting, which means starting or growing your practice on the cloud is as easy and affordable as it gets. Because our software is hosted and managed on AWS, as part of your low monthly subscription you get the highest levels of reliability, security and performance. Our cloud platform makes our software simple to access across multiple devices and platforms.
  • 17
    NexHealth

    NexHealth

    NexHealth

    Deliver an end-to-end patient experience that integrates in real-time with your practice management system. The only solution that reads and writes data in real-time with your practice management system. We spend most of our engineering resources on creating the best bidirectional integrations with EHR and practice management systems. Now you can develop and deploy your product in weeks, not years. Our engineers consume our own API to build our own doctor-facing SaaS product, so you know you will always get an experience that is tested and can scale. Online patient scheduling allows visitors to see your availability in real-time and schedule appointments on-demand from any location or device. NexHealth scheduling software fully customizes your schedule right out of the box. Our team of product experts helps implement both your calendar of record and your EHR system – no matter how complex your schedule.
  • 18
    TigerConnect

    TigerConnect

    TigerConnect

    Connect Staff, Patients & Providers Via HIPAA-Compliant Video, Voice & Text Cloud-based, TigerConnect enables hospitals, practices, and other healthcare organizations to collaborate with staff from anywhere and engage patients at home using the same, secure, smartphone and desktop app. TigerConnect modernizes clinical communication, enabling staff to reach each other by role immediately via text, voice or video. Exchange photos, videos, and other files from the field, labs, or integrated EHR systems to provide context and better care diagnoses. For further technology consolidation, modern scheduling ensures the right on-call physicians are contacted. TigerConnect also offers secure patient and family communication, delivering continuity of care while improving appointment show-rates, care plan adherence, documentation workflow, pre-op preparation, and post-op follow-ups. Improve the overall patient experience by delivering the easy, secure engagement today's patients expect.
  • 19
    Canvas Medical

    Canvas Medical

    Canvas Medical

    Care delivery companies, from 4-person telehealth startups to 40 million-member health plans, leverage Canvas software and APIs to launch new patient experiences and business models faster, and at a fraction of the cost of traditional solutions. That's the Canvas advantage. Innovative teams need an EMR and payments solution built for both clinicians and software developers. We bring together everything it takes to integrate new digital patient experiences, care models, and payment arrangements. The Canvas platform enables orchestrating care services and payments for companies delivering direct-to-consumer virtual care, at-risk complex care, and everything in between. The Canvas platform enables established medical groups to get ahead of industry transformation, as well as novel payer-provider collaborations. Canvas is a headless EMR with built-in payments and insurance reimbursements. Build your new patient experiences faster on Canvas to keep your care team at the top of their game.
    Starting Price: Free
  • 20
    Connect Patient
    Connect Patient by ChartLogic is a mobile-friendly multifunction patient portal. This web-based solution allows physicians and patients to easily communicate and engage using any browser or device or browser, thereby improving the quality of care and enhancing the overall patient experience. For providers, the key features of the tool are patient history, secure messaging, patient intake forms, and appointment reminders. For patients, the primary features include appointment requests, pay bills online, and RX refill requests.
  • 21
    Formic

    Formic

    Formic Fusion

    Formic's flexible technology delivers multichannel patient experience surveys quickly and at scale, and is used by over 200 NHS and public sector customers to turn patient experience data into insight, support GP revalidation and provide the foundation for immediate and sustained quality and service improvement. Available onsite, hosted or as a completely managed solution, our patient experience software validates data on entry and is fast, accurate, and works across paper and digital channels to deliver reliable data capture, analysis and reporting for care providers across health and care settings. Formic supports paper, online, tablet, kiosk and touchscreen formats, and has the ability to synchronize surveys across these channels so that responses from one or multiple organizations are consistent and fed into a central database to make analysis straightforward.
  • 22
    MyCareboard
    Technology continues to play a vital role in patient safety, engagement, and care planning. That’s why we developed MyCareboard. Because no two hospitals are the same, we offer flexible configuration by supplying a comprehensive menu of Visual and Interactive CareQs to improve workflow and provide an unparalleled patient experience. Discover more flexibility in patient care with our Visual and Interactive CareQs. There are 23 different CareQs to choose from that boost connectivity amongst patients, physicians, and families. From prescribed education to meal ordering, our CareQs are developed to improve the care patients receive and provide healthcare providers with essential information. All of which leads to lowered readmission rates and higher HCAHPS scores. Each CareQ is designed to be flexible and responsive and contributes to an accomplished experience for patients and healthcare providers alike.
  • 23
    PatientLink Online
    Why Choose PatientLink? At PatientLink, we have decades of experience in healthcare technology and tens of thousands of daily users! We’re experts at capturing data, and we’re the ONLY company using multiple methods to write structured data, deliverable to any location and in any format. Experience the data difference with PatientLink. Let us help solve ALL your needs! PatientLink online form customization means we build forms to streamline your workflow. Our online forms can be sent as a link to your patients for them to complete and/or electronically sign prior to their appointment or in office using any web-enabled device. The user-friendly online display also provides ease-of-use for patients who have varying levels of experience with technology. As always, all of PatientLink’s point-of-service products seamlessly integrate into your EHR as discrete, structured data. PatientLink Online Features:Patients fill out forms from home or at the clinic.
  • 24
    Accruent TMS
    Maximize equipment effectiveness, minimize downtime, ensure compliance, and improve cybersecurity, by optimizing biomed and facility management operations for enhanced financial performance and patient experiences.​​ Optimize operational efficiency, gain visibility over your operations, create a more connected workplace, and get the most out of your resources. Avoid downtime and maximize equipment effectiveness by implementing effective preventative maintenance to prioritize work orders for critical assets and ensure overall asset health. Streamline your processes for effective cybersecurity with advanced data security tools, integrations, standard procedures and monitoring capabilities. Assure continuous compliance with Joint Commission standards. Get industry-leading compliance capabilities, including comprehensive tools for seamless data documentation, reporting, and retrieval in asset management.
  • 25
    Movemedical

    Movemedical

    Movemedical

    Medical device sales, marketing, and ops teams use Movemedical when they are ready to increase sales, strengthen physician relationships and gain true inventory control and visibility. The biggest challenge facing medical device field inventory management is lack of true visibility. When you don’t know where your inventory actually is, it is impossible to allocate, source, plan and forecast. With Movemedical you can trace every movement of every piece of stock, as part of a kit and/or individually. More than just historical data know not just where inventory should be, but where it actually is. Capture accurate location and usage information via bluetooth, RFID, shipment data, or barcode scanning on a unified, purpose-built platform that manages all inventory. As margins erode, lowering costs is key to providing the best possible patient experience. Movemedical enables full HIPAA, SOX, GXP, and GDPR compliance.
  • 26
    Enlyt

    Enlyt

    Enlyt

    We bring the best of SaaS and digital design to provide you with an easy-to-use seamless patient experience. Utilize pre-integrated technologies, from sign up and appointment booking, electronic medical records, telehealth and wayfinding, to post-visit care, track patient health journeys with the best tools and technologies available today. Deliver a wholistic healthcare experience for the best patient health outcomes. Innovate in record time with pre-built components and features. Publish to mobile app stores and web on a robust and secure platform. Keep customers and patients engaged with proactive messaging. Leverage a white-label experience customized to your brand or create a new experience all together with our web and mobile SDK and deliver the best experience possible for your patients. Customize to fit your brand or create a new experience, it’s up to you. Leverage a world-class toolkit to build your seamless patient health experience.
  • 27
    WellReceived

    WellReceived

    WellReceived

    WellReceived provides 24/7 medical reception services to medical professionals. With our range of services, healthcare practices can offer patients professional and compassionate call handling around the clock. From after-hours coverage to booking appointments, WellReceived ensures each caller receives the attention they deserve, freeing up medical professionals to spend more time with their patients. WellReceived believes caring is the answer and strives to extend care to those who need it most. We donate a portion of our revenue to nonprofit organizations, such as Doctors Without Borders, MiracleFeet, and Amref Health Africa, who provide underserved populations with access to medical care.
  • 28
    DearDoc

    DearDoc

    DearDoc

    We provide the digital tools that doctors need to grow their business while focusing on giving the best patient care. DearDoc practices are thriving. Our practices receive an average of 330+ new patients per year while saving thousands of admin minutes and dollars. Gain more patients and take your practice growth to the next level. Create the modern experience that patients expect. Minimize repetitive tasks and unnecessary phone time. Establish your practice online and start building credibility. Streamline your growth across your entire network. We are changing the standard of how patients get in touch with healthcare professionals by offering a selection of advanced tools to modernize how doctors interact with new and existing patients. Design your digital patient experience based on your business objectives, whatever they may be. Your office staff is busy enough, leverage technology to aid them while achieving your practice goals.
  • 29
    Buzz Medical Messenger
    Buzz has been developed with the healthcare professional in mind. Buzz Medical Messenger is feature-rich to dramatically improve the efficiency of your communication. Create a secure and trusted network of healthcare professionals and staff who are part of your daily workflow. Create groups/teams that mimic your normal workflow allowing for information to be shared seamlessly and efficiently. Buzz provides in-context integration within conversations to get Lightning™ fast answers via Skyscape's comprehensive portfolio of gold-standard medical information trusted by over 1 million healthcare professionals. Buzz has a strong track record in medical clinics & hospitals as well as home health, physical therapy, and other agencies handling the transition of care. Customer case studies show improvements in patient experience, enhanced provider satisfaction, as well as a reduction in hospital readmission rates.
  • 30
    Pharmboost

    Pharmboost

    Rao Information Technology

    Pharmboost is HIPAA Compliant Patient Engagement Solution for independent pharmacy store. Pharmacies can enhance their patients experience with better communication & health care.
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