Best Patient Experience Software in China
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Compare the Top Patient Experience Software in China as of March 2026
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What is Patient Experience Software in China?
Patient experience software is designed to help healthcare providers improve how patients interact with their services throughout the care journey. It collects feedback, monitors satisfaction, and analyzes patient data to identify areas for improvement in communication, wait times, and overall care quality. The software often includes tools like surveys, appointment reminders, and patient portals to foster engagement and transparency. By leveraging analytics and automation, it enables personalized patient interactions and streamlines administrative tasks. Ultimately, patient experience software aims to boost patient loyalty, improve outcomes, and enhance the reputation of healthcare organizations. Compare and read user reviews of the best Patient Experience software in China currently available using the table below. This list is updated regularly.
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1
DoctorConnect
Adtel International
DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.Starting Price: $210 -
2
OD Online
OD Online
OD Online is a cloud-based solution that was developed by eye care professionals for eye care professionals. Our focus is on providing integrated and seamless software for optometry practices to increase profitability and improve the patient experience. OD Online is ONC-ACB Certified as a 2014 Edition compliant Complete EHR system. Assisting in attesting to Meaningful Use, applying EHR incentive program, and avoiding Medicare payment adjustments, it is also ICD-10 ready, with e-prescription and PQRS capabilities. Whether you have one location or multiple locations, prefer cloud-based or in-office system, OD Online can customize the software to fit your specific needs from a single, centralized solution. OD Online's suite of tools help practices streamline processes, increase profitability and cultivate patient recall.Starting Price: $300.00/month -
3
DentiCalc
DentiCalc
DentiCalc is a 4in1 dental care app specially designed for dentists. It is a unique dental assistant that will help you to communicate better with patients and manage your work faster! You can use a treatment visualizer to show them personalized dental animations and let them know about the whole process. You are a dental professional and you want to enhance your work and communication with patients? DentiCalc is here to make the workflow smooth, easy, and even more interesting for both sides! A perfect dental assistant for dentists! You can add your own prices and further treatments can be added to the pre-set price list. It is a unique dental treatment calculator that gives estimated prices to patients in seconds so they can choose according to their budget. -
4
sterloCare
sterloCare
sterloCare is a unified healthcare solution developed on a low-code platform, helping hospitals improve service, quality & compliance, and streamline the operations of all departments. It seamlessly integrates with existing HIS and is available for cloud or on-premise deployment. Anyone can access this system on desktop, tablet or mobile devices. Its service request management and QR code-based action triggers help to track service requests, check feedback and promptly attend to patients complaints. It helps conduct audits to find deviations from the procedure and take corrective actions and send alerts when the licenses and insurance documents are about to expire. It helps to ensure compliance with NABH and other audit requirements -
5
HelloNote
HelloNote
The only practice management solution with integrated EMR to enhance workflow, efficiency, and patient care. Built by therapists for occupational, physical, and speech therapists! Easy accessibility, secure, and works on most browsers. Access patient records from anywhere. Our calendar integrates with appointment booking and documentation to easily track your office flow. Users can enter their own information before visiting your office to ease their experience and streamline your intake process. HelloNote allows you to spend more time with your patients. From the start of your workday, to the end. We don’t break the bank. Priced to work with your practice. No hidden fees or set-up fees. Ever. No need for rulers, we have graphs and charts to plot your data and track productivity. From generating patient Reports to billing, and beyond. From password protection, to lightning fast servers with daily backups. We’ll keep you and your data safe.Starting Price: $49 per month -
6
HealthChampion
HealthChampion
Our HIPAA-compliant COVID-19 solution for organizations helps you protect your teams, workplaces and clients. HealthChampion understands your challenges and has a deep familiarity with patient experience. Building off our digital health app for consumers, HealthChampion has created a HIPAA-compliant COVID-19 monitoring solution for employers. The HIPAA-compliant HealthChampion COVID-19 monitoring solution is helping companies and organizations — across all segments and sizes — to bring their employees back into the office and get their teams back to work. See how we can help your team. Eliminate the hassle of paper or cumbersome spreadsheets. Free for organizations with up to 10 users, our app offers great value and ROI. Setup your account and start using the dashboard right away. Easy to set up. Users can self-screen in under two minutes. Users can use the app on their smart phone, tablet or computer. Avoid bottlenecks at your front door & give cleared users easy entries.Starting Price: $89 per month -
7
CureMD Speech Therapy EHR
CureMD
CureMD is an award-winning provider of specialty EHR and billing services to help optimize efficiency, decrease cost, and enhance the patient experience. Our cloud platform enables the seamless exchange of information across multiple platforms, systems, and organizations - driving greater collaboration, productivity, and patient safety. CureMD Speech Therapy EHR streamlines the workflow of Speech Therapists by providing templates, reports, drug interactions, and patient education. Including fields addressing complaints, history of present illness and review of systems, these templates concentrate on the problems most commonly presented in Speech Therapy. The CureMD application is updated with all current ICD and CPT codes for every specialty.Starting Price: $295.00/month -
8
CureMD is an award-winning provider of specialty EHR and billing services to help optimize efficiency, decrease cost, and enhance the patient experience. Our cloud platform enables the seamless exchange of information across multiple platforms, systems, and organizations - driving greater collaboration, productivity, and patient safety. User-friendly and customizable EHR with integrated PM for optimized quality, performance and patient experience. Boost productivity with enterprise scheduling, eligibility, intelligent billing, reporting and more. An effective, easier and more affordable way to increase cash flows and get paid faster. Learn, enroll and attest to Quality Payment Program. Cutting edge user-experience for a revolutionary new approach to practicing medicine. Securely register and request appointment refills. Also view charts, statements, messages and reminders.Starting Price: $195.00/month
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9
MaximEyes
First Insight
MaximEyes.com is a unified ONC-ACB certified EHR and practice management eye care software for patient management and clinical documentation. The user interface is clean, modern, and intuitive to simplify business functions. Our self-guided Integrated Learning Center streamlines your training experience. Access your data, anywhere, anytime, from any device, in your web browser or via a local server if that is your preference. Patient flow management impacts staff performance, patient experiences, and revenue growth. With MaximEyes.com, you’ll spend more time supporting your patients and expanding your ophthalmology and optometry practice rather than spending countless hours entering data. Finalize the exam and any outbound communication while the patient is still in the chair. Increase productivity and enjoy fewer clicks per encounter. Rest assured that we monitor and adhere to secure cloud data protection, backup, and disaster recovery.Starting Price: $325 per month -
10
CureMD Medical Billing
CureMD
CureMD is an award-winning provider of specialty EHR and billing services to help optimize efficiency, decrease cost, and enhance the patient experience. Our cloud platform enables the seamless exchange of information across multiple platforms, systems, and organizations - driving greater collaboration, productivity, and patient safety. With 20 years of medical billing experience, our team is equipped with advanced technology and operational excellence to take your billing operations forward, whether you are a multi-specialty group or a solo practice. Payor changes are inevitable, but we stay ahead by constantly updating our rules engine: a knowledge base with more than 4 million rules that automatically detects claim issues before submission. This ensures that 96% of our claims get accepted and paid on first submission, helping you collect much faster.Starting Price: $295.00/month -
11
Integrated Web
ClickDone Consulting
Let’s start with a paradigm shift. If you believe millenials are unloyal, consider this. The battleground of loyalty has simply changed. 20 years ago, service quality was king. And now: Convenience is King. Your healthcare website just needs to accomplish three things. Meet high UX standards of digitally keen audiences. Allow patients to access tools that save them time. Give reliable and quick access. The outcome is loyalty. Anything not bolted to the ground needs to be accessible online and automated. Your capacity to increase accessibility online directly influences the practice revenue potential. You need a web design solution like Integrated Web that handles +90% of the patient experience conveniently and beautifully and is designed just for you. Patients need rapid access to tools that feel intuitive. For that, you’ll want to look into digital streamlining of office work. This is where you’ll need to consolidate multiple vendors, use artificial intelligence (AI).Starting Price: $500.00/month -
12
Hale
Hale Health
Unlock the power of remote care. Hale helps clinical teams and health systems increase capacity, improve access and drive results — all while delivering an incredible patient experience. Access anytime, anywhere from your desktop or mobile devices to streamline workflows and improve patient access to care. HIPAA Compliance, HITRUST Certification, SOC2 Compliance. Hale is built to exceed requirements and safeguard your data. Turnkey EHR and practice management integration simplifies workflows, eliminates redundancy, and keeps clinical data in sync. Get started with remote care in just a few minutes — in most cases fully-integrated solutions can be deployed in days, not months.Starting Price: $59 per user per month -
13
Medisafe
Medisafe
Digital patient experiences are optimized to meet patients in moments that matter most. Engaging patients with solutions tailored to their needs and infused with your support. Delivering personal engagement to support patients throughout treatment. Providing transparency and guidance throughout an overwhelming process. Creating digital connectivity with an integrated platform for real-time support. Keeping every patient’s care network connected in the treatment journey. Patients receive complete treatment management through a combination of advanced technology and expert knowledge. Data insights help to power an innovative digital platform that supports human engagement to deliver a holistic care experience. Our digital solution fulfills a critical need to educate, remind, and coach patients and caregivers throughout the treatment journey. JITI technology proactively intervenes with patients to extend engagement.Starting Price: Free -
14
BestDoc
BestDoc
Be it SMS, Whatsapp, QR Code, or tab-based interactions – we have it all. Our solutions provide unmatched flexibility to patients and staff to connect – anytime, anywhere. We understand your patients. This is why we provide physical and digital patient engagement solutions that can be customized for dozens of regional and international languages. Configure BestDoc just the way you want: Whether you are looking for a stand-alone non-integrated solution vs integrated to HIS, or you require a solution only for a few departments vs all departments. Hospitals of all sizes trust BestDoc to elevate their patient experience and set new benchmarks in patient care. Our patient-centric solutions are implemented all over India and also in the UAE.Starting Price: Free -
15
pMD
pMD
End-to-end practice management and revenue cycle solutions. From patient intake to getting paid, pMD has all the software and services you need to run your medical practice. With fewer systems involved, there's less room for errors and inefficiencies. Use all of the features pMD has to offer, or we can integrate seamlessly with your existing systems. A comprehensive and secure communication strategy means fewer gaps in care and a better patient experience. Delivering the best possible care means having a standardized communication channel to connect about and with your patients. We make sure all the important patient information is accessible in one place, saving you valuable time when you need to access it. pMD offers the comprehensive, integrated, and HIPAA-compliant telemedicine platform solution health care providers need to provide unparalleled patient care. Explore all the easy-to-use telehealth software app offers and get pMD telemedicine for your practice and patients.Starting Price: Free -
16
BloomText
BloomText
BloomText is an easy-to-use texting platform that streamlines your communication workflows while simultaneously improving the patient experience. Send HIPAA-compliant text messages, images, and files directly to a mobile phone or email address, without the need for them to download an app or remember a password. Capture information from patients, such as their insurance cards. You can also send images, documents, and links, directly to their phone via SMS. Chat with your colleagues about your patients and clients. Get read receipts and notifications for every message, and stay in the know about who is communicating with your patients. Send a mass text message to a group of contacts, all at the same time. Watch in real-time as the messages are sent out, and you can even pause or slow down the speed if needed.Starting Price: $89 per month -
17
Oryx
Oryx
Oryx is a cloud-based dental practice management software designed to streamline various aspects of dental operations, including billing, imaging, patient communication, and data security. It offers features such as data-driven billing and practice management, advanced imaging and charting tools, efficient patient scheduling and communication, robust data security measures ensuring HIPAA compliance, and comprehensive revenue cycle management services. Oryx serves a diverse clientele, including independent practices, multi-location dental service organizations, specialists, pediatric dentists, and Canadian dental professionals. It emphasizes modern, tech-enabled solutions to enhance patient experiences and practice efficiency, with transparent pricing that can result in significant savings compared to other dental software options. Starting Price: Free -
18
ezReferral
ezReferral
Today’s connected world is making the world of medicine more efficient, accessible and safer. Medcycle lets the referring doctor send a detailed referral letter and any supporting files that you might require for triaging. You or your team can triage the patient and determine whether an e-consult is possible. Referral leakage happens when patients seek their own referrals because of lack of contact, information and dissatisfaction. Reducing referral, or patient leakage as it’s known sometimes, can have a significant effect on revenue. Referral leakage happens when patients seek their own referrals because of lack of contact, information and dissatisfaction. Reducing referral, or patient leakage as it’s known sometimes, can have a significant effect on revenue. Reduce no-shows and patient/staff frustration by using our set ‘em and forget ‘em appointment reminders. Send reminders to your patients and/or their caregivers via text, email or phone.Starting Price: $299 per month -
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NoviSign Digital Signage
NoviSign
NoviSign is a digital signage software company with a SaaS (cloud) solution for Android, Windows, Chrome OS players and Samsung Tizen. The solution has interactive and dynamic abilities, including IoT innovative integration with 3rd parties as face recognition camera, barcode, RFID, sensors, buttons and more. Digital Signage Improve Patient Experiences at one of Alaska’s Largest Most Comprehensive Primary Care Medical and Dental Practices. Located in the heart of Linden’s California, Orlando’s is a local favorite full-service 24-hour restaurant, ice cream shop, fresh foods Marketplace, carwash and gas station mega-center. Digital menu boards gave here a serious boost.Starting Price: $20 per month -
20
CloudPital
Bilytica
Move away from the complexities of using multiple software and manage everything you need through one modern cloud EHR software. The Cloudpital unified healthcare information system is for organizations that want to make a difference in care by transforming care delivery and the patient experience. It is for organizations that are serious about digital transformation. Our software fits the unique needs of your specialty, whether single or multi-specialty. Ready with pre-filled forms & templates for your specialty. Cloudpital manages your practice, all in one place with a seamless workflow from check-in to billing to claim submission and scheduling to follow-up. Say goodbye to multiple software subscriptions. Your staff, doctors, back-office team, inventory team, are all happy with Cloudpital. Have your practice at your fingertips on the web, iPhone, and iPad. Seamlessly integrate scheduling, clinical workflows, patient engagement, and medical billing into one web based platform.Starting Price: $100.00/month/user -
21
1st Providers Choice Chiropractic EMR
1st Providers Choice
We are committed to providing complete solutions to the growing demands of the chiropractic clinics around the world. IMS for Chiropractic is designed to save time and money for the doctor, front desk staff and office manager. Chiropractic software assists chiropractors improve workflow, reduce costs, increase productivity, and enhance the overall quality of their practice. 1st Providers chiropractic EMR can be installed as a server or web-based platform and is even accessible as a mobile chiropractic EMR. IMS’ MIPS/MACRA Patient Dashboard offers a summary of all patient information stored within the EMR. Here, Chiropractic specialists can view data such as demographics, problems, medications, and more. -
22
AdvancedMD
AdvancedMD
Enjoy ease of access and security without compromise. Work remotely, see patients and stay connected with a comprehensive cloud suite of office and remote care technologies. Since 1999 we are the only medical office software built on a 100% cloud platform. We are pleased to offer our entire suite of software and data storage on the Amazon Web Services (AWS) cloud hosting platform. Combined, AdvancedMD and AWS offer an unprecedented experience with fast, reliable access to all your information, unwavering data security, and simplified storage with automatic backup. No other ambulatory software system offers this standard of hosting, which means starting or growing your practice on the cloud is as easy and affordable as it gets. Because our software is hosted and managed on AWS, as part of your low monthly subscription you get the highest levels of reliability, security and performance. Our cloud platform makes our software simple to access across multiple devices and platforms. -
23
ABN Assistant
Vālenz
For providers, medical necessity denials cost thousands to millions of dollars every year in write-offs, plus costly staff time researching and appealing denials and responding to patient concerns. For payers, the same is true on the other end of the claim management spectrum: Paying for medically unnecessary procedures and treatments – and time spent working on denial appeals – raises costs without improving outcomes. And of course, for the patient, there can be unnecessary copays and other out-of-pocket costs, not to mention a poor patient experience involving costs and moments of care they did not need. ABN Assistant™ from Vālenz® Assurance delivers the prior authorization tools providers need to validate medical necessity, print Medicare-compliant ABNs with estimated cost, and stop over 90 percent of medical necessity denials by verifying necessity before care is delivered to the patient.Starting Price: $1039.00/one-time/user -
24
rater8
rater8
Join thousands of physicians using rater8 to build online reviews, enhance patient feedback, and improve medical practices. Build powerful, compelling patient testimonials and reviews. Our sophisticated, automated review building algorithm grows your reviews where you need them, ensuring a balanced online image for your hospital, practice, and individual doctors. We’ll help you outshine the competition and attract more patients online. Our sophisticated employee performance management tool and patient surveys are designed specifically for healthcare and allow you to identify strengths and areas of improvement in your medical group. Gain operational oversight and benchmark your locations and providers against one another to identify ways to improve the patient experience. Additionally, benchmark your patient satisfaction data against your peers nationwide.Starting Price: $59 per user per month -
25
NexHealth
NexHealth
Deliver an end-to-end patient experience that integrates in real-time with your practice management system. The only solution that reads and writes data in real-time with your practice management system. We spend most of our engineering resources on creating the best bidirectional integrations with EHR and practice management systems. Now you can develop and deploy your product in weeks, not years. Our engineers consume our own API to build our own doctor-facing SaaS product, so you know you will always get an experience that is tested and can scale. Online patient scheduling allows visitors to see your availability in real-time and schedule appointments on-demand from any location or device. NexHealth scheduling software fully customizes your schedule right out of the box. Our team of product experts helps implement both your calendar of record and your EHR system – no matter how complex your schedule. -
26
TigerConnect
TigerConnect
Connect Staff, Patients & Providers Via HIPAA-Compliant Video, Voice & Text Cloud-based, TigerConnect enables hospitals, practices, and other healthcare organizations to collaborate with staff from anywhere and engage patients at home using the same, secure, smartphone and desktop app. TigerConnect modernizes clinical communication, enabling staff to reach each other by role immediately via text, voice or video. Exchange photos, videos, and other files from the field, labs, or integrated EHR systems to provide context and better care diagnoses. For further technology consolidation, modern scheduling ensures the right on-call physicians are contacted. TigerConnect also offers secure patient and family communication, delivering continuity of care while improving appointment show-rates, care plan adherence, documentation workflow, pre-op preparation, and post-op follow-ups. Improve the overall patient experience by delivering the easy, secure engagement today's patients expect. -
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VisuWell
VisuWell
VisuWell is your healthcare organization optimized for greater access and more efficient care delivery. The VisuWell platform was designed to modernize today’s healthcare provider organizations by enabling consumer-friendly access, facilitating modern engagement, and extending telemedicine to better meet the needs of today’s patients at reduced costs. Get more information on ways patient engagement and telehealth can positively impact patients. Become a leader in your specialty by extending access and improving the patient experience. Provider groups including hospitals, health systems, long-term care facilities, ACO’s, and EAPs use VisuWell telemedicine and engagement solutions to leverage networks and improve outcomes. -
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Websitter Pro
Websitter Pro
Update your website and google listings with a single click. WebSitter Pro is the #1 provider data management tool that enhances patient experience across the web during the appointment scheduling process. WebSitter Pro is a centralized data repository for your practice’s critical patient-facing information like: doctor profiles, location details, insurances accepted, services provided and much more. It can all be updated at the click of a button, no IT expert needed, and patients and staff will have the right information at their fingertips. You can easily integrate WebSitter Pro with your existing website or start with a brand new build and be up and running the same day. Practices, agencies and developers alike save time and improve patient experience with WebSitter Pro. -
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EvidentIQ
EvidentIQ
eCOA by EvidentIQ optimizes real-time, direct-from-patient data collection by offering a simple and intuitive interface providing advanced patient assessments to enhance the patient experience and improve data quality. Customers can benefit from an end-to-end comprehensive eCOA package or create value by selecting from the various elements meeting specific requirements. Book a demo with our team of experts and see how you can improve your study ROI. eCOA by EvidentIQ brings data science services and technology together. Customers can benefit from an end-to-end comprehensive eCOA package or create value by selecting various elements meeting specific requirements. The solution can be used stand-alone as it is independent of any specific eClinical technologies such as EDC systems, but it can be integrated in any existing eClinical software landscape. It has been created to collect any patient/clinician/observer reported outcome data in a streamlined, compliant and efficient way. -
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Canvas Medical
Canvas Medical
Care delivery companies, from 4-person telehealth startups to 40 million-member health plans, leverage Canvas software and APIs to launch new patient experiences and business models faster, and at a fraction of the cost of traditional solutions. That's the Canvas advantage. Innovative teams need an EMR and payments solution built for both clinicians and software developers. We bring together everything it takes to integrate new digital patient experiences, care models, and payment arrangements. The Canvas platform enables orchestrating care services and payments for companies delivering direct-to-consumer virtual care, at-risk complex care, and everything in between. The Canvas platform enables established medical groups to get ahead of industry transformation, as well as novel payer-provider collaborations. Canvas is a headless EMR with built-in payments and insurance reimbursements. Build your new patient experiences faster on Canvas to keep your care team at the top of their game.Starting Price: Free
