Compare the Top Free Patient Experience Software as of March 2026

What is Free Patient Experience Software?

Patient experience software is designed to help healthcare providers improve how patients interact with their services throughout the care journey. It collects feedback, monitors satisfaction, and analyzes patient data to identify areas for improvement in communication, wait times, and overall care quality. The software often includes tools like surveys, appointment reminders, and patient portals to foster engagement and transparency. By leveraging analytics and automation, it enables personalized patient interactions and streamlines administrative tasks. Ultimately, patient experience software aims to boost patient loyalty, improve outcomes, and enhance the reputation of healthcare organizations. Compare and read user reviews of the best Free Patient Experience software currently available using the table below. This list is updated regularly.

  • 1
    HealthChampion

    HealthChampion

    HealthChampion

    Our HIPAA-compliant COVID-19 solution for organizations helps you protect your teams, workplaces and clients. HealthChampion understands your challenges and has a deep familiarity with patient experience. Building off our digital health app for consumers, HealthChampion has created a HIPAA-compliant COVID-19 monitoring solution for employers. The HIPAA-compliant HealthChampion COVID-19 monitoring solution is helping companies and organizations — across all segments and sizes — to bring their employees back into the office and get their teams back to work. See how we can help your team. Eliminate the hassle of paper or cumbersome spreadsheets. Free for organizations with up to 10 users, our app offers great value and ROI. Setup your account and start using the dashboard right away. Easy to set up. Users can self-screen in under two minutes. Users can use the app on their smart phone, tablet or computer. Avoid bottlenecks at your front door & give cleared users easy entries.
    Starting Price: $89 per month
  • 2
    Hale

    Hale

    Hale Health

    Unlock the power of remote care. Hale helps clinical teams and health systems increase capacity, improve access and drive results — all while delivering an incredible patient experience. Access anytime, anywhere from your desktop or mobile devices to streamline workflows and improve patient access to care. HIPAA Compliance, HITRUST Certification, SOC2 Compliance. Hale is built to exceed requirements and safeguard your data. Turnkey EHR and practice management integration simplifies workflows, eliminates redundancy, and keeps clinical data in sync. Get started with remote care in just a few minutes — in most cases fully-integrated solutions can be deployed in days, not months.
    Starting Price: $59 per user per month
  • 3
    Homecoming

    Homecoming

    Homecoming

    Homecoming partners with psychedelic clinics, therapists, and retreats to support clients before, between, and after sessions. Our companion app supports healing journeys with personalized guides, tasks, and daily check-ins. We provide preparation and integration support from a single, user-friendly platform for patients and clinics. We help clinics reach more patients using modern therapy tools, precision data, and a better patient experience. Homecoming allows clinics to guide patients along their healing journey, even when they can’t be with them. Homecoming is your daily guide, providing clear, actionable steps that help you feel prepared and in control of your treatment. Therapist-written articles to help guide and drive your journey forward. Log how you're feeling physically, mentally, socially, and spiritually.
    Starting Price: Free
  • 4
    Medisafe

    Medisafe

    Medisafe

    Digital patient experiences are optimized to meet patients in moments that matter most. Engaging patients with solutions tailored to their needs and infused with your support. Delivering personal engagement to support patients throughout treatment. Providing transparency and guidance throughout an overwhelming process. Creating digital connectivity with an integrated platform for real-time support. Keeping every patient’s care network connected in the treatment journey. Patients receive complete treatment management through a combination of advanced technology and expert knowledge. Data insights help to power an innovative digital platform that supports human engagement to deliver a holistic care experience. Our digital solution fulfills a critical need to educate, remind, and coach patients and caregivers throughout the treatment journey. JITI technology proactively intervenes with patients to extend engagement.
    Starting Price: Free
  • 5
    BestDoc

    BestDoc

    BestDoc

    Be it SMS, Whatsapp, QR Code, or tab-based interactions – we have it all. Our solutions provide unmatched flexibility to patients and staff to connect – anytime, anywhere. We understand your patients. This is why we provide physical and digital patient engagement solutions that can be customized for dozens of regional and international languages. Configure BestDoc just the way you want: Whether you are looking for a stand-alone non-integrated solution vs integrated to HIS, or you require a solution only for a few departments vs all departments. Hospitals of all sizes trust BestDoc to elevate their patient experience and set new benchmarks in patient care. Our patient-centric solutions are implemented all over India and also in the UAE.
    Starting Price: Free
  • 6
    pMD

    pMD

    pMD

    End-to-end practice management and revenue cycle solutions. From patient intake to getting paid, pMD has all the software and services you need to run your medical practice. With fewer systems involved, there's less room for errors and inefficiencies. Use all of the features pMD has to offer, or we can integrate seamlessly with your existing systems. A comprehensive and secure communication strategy means fewer gaps in care and a better patient experience. Delivering the best possible care means having a standardized communication channel to connect about and with your patients. We make sure all the important patient information is accessible in one place, saving you valuable time when you need to access it. pMD offers the comprehensive, integrated, and HIPAA-compliant telemedicine platform solution health care providers need to provide unparalleled patient care. Explore all the easy-to-use telehealth software app offers and get pMD telemedicine for your practice and patients.
    Starting Price: Free
  • 7
    Osmind

    Osmind

    Osmind

    Osmind simplifies mental health treatment workflows and improves the patient experience. Our platform is an all-in-one solution that saves you time and maximizes your impact, all at an affordable price. Stop wasting time on a complex EHR that requires endless clicks and extensive workflows. Osmind was built by psychiatrists with mental health practices in mind. The Osmind EHR is ready for the breakthrough mental health treatments of tomorrow. Easily manage medications, and administer interventions like TMS, ketamine, SPRAVATO®, or psychedelic medicine. Provide a modern patient experience that improves patient engagement and satisfaction. Your patients will have access to an easy-to-use mobile app to track their progress, securely communicate, and submit out-of-network claims. Run your practice your way with flexible scheduling, virtual visits, and payments all in one place. Reduce your overhead and improve cashflow, so you can get back to focusing on your patients.
    Starting Price: Free
  • 8
    BloomText

    BloomText

    BloomText

    BloomText is an easy-to-use texting platform that streamlines your communication workflows while simultaneously improving the patient experience. Send HIPAA-compliant text messages, images, and files directly to a mobile phone or email address, without the need for them to download an app or remember a password. Capture information from patients, such as their insurance cards. You can also send images, documents, and links, directly to their phone via SMS. Chat with your colleagues about your patients and clients. Get read receipts and notifications for every message, and stay in the know about who is communicating with your patients. Send a mass text message to a group of contacts, all at the same time. Watch in real-time as the messages are sent out, and you can even pause or slow down the speed if needed.
    Starting Price: $89 per month
  • 9
    Playback Health

    Playback Health

    Playback Health

    Save time, supercharge patient experience, and get great results with Playback Health's unified clinical platform. Save time by automating registration and post-visit information. Hands-free transcription generated from appointment conversations. One update updates everyone on your care team. A fully integrated suite of clinical and patient care products. Keep everyone up to date with our easy-to-use, unified communication suite. Choose between provider only, patient, or everyone.‍ SOC 2 and HIPAA-compliant platform with data encryption, with a SOC 2 and HIPAA-compliant platform with data encryption. Playback AI puts the clinician-patient relationship front and center with our industry-leading, lowest-cost, ambient medical documentation. Playback AI saves money and reduces physician burden. We believe that true “personalized” patient care requires providers to deliver medical records in real-time.
    Starting Price: Free
  • 10
    CloudPital

    CloudPital

    Bilytica

    Move away from the complexities of using multiple software and manage everything you need through one modern cloud EHR software. The Cloudpital unified healthcare information system is for organizations that want to make a difference in care by transforming care delivery and the patient experience. It is for organizations that are serious about digital transformation. Our software fits the unique needs of your specialty, whether single or multi-specialty. Ready with pre-filled forms & templates for your specialty. Cloudpital manages your practice, all in one place with a seamless workflow from check-in to billing to claim submission and scheduling to follow-up. Say goodbye to multiple software subscriptions. Your staff, doctors, back-office team, inventory team, are all happy with Cloudpital. Have your practice at your fingertips on the web, iPhone, and iPad. Seamlessly integrate scheduling, clinical workflows, patient engagement, and medical billing into one web based platform.
    Starting Price: $100.00/month/user
  • 11
    Suvarna-HIS

    Suvarna-HIS

    Suvarna Technosoft

    Streamline operations, enhance patient care and transform patient engagement with Suvarna HIMS. Configurable rules-based outpatient and daycare workflows. Robust appointment system for consultation and diagnostic services. OMNI channel patient alerts and notifications. Manage patient wait times with effective Queue Management. Appointment booking via portal, kiosk & mobile app. Robust billing system with IDC and payment gateway integrations. Used by 300 + Hospitals of all sizes. Designed for effortlessly handling admission to discharge. Realtime bed board management. Comprehensive nursing management in the IPD setup. Efficient ordering, clinical charting and inter-unit transfers for nurses & care providers. Complete OT management with scheduling, surgery documentation and inventory management. Enable dieticians with schedules, diet plans and pre-configured templates. Provide better care and improve TAT in ER. Rich features cover the end-to-end requirements.
    Starting Price: $300.00/month
  • 12
    Canvas Medical

    Canvas Medical

    Canvas Medical

    Care delivery companies, from 4-person telehealth startups to 40 million-member health plans, leverage Canvas software and APIs to launch new patient experiences and business models faster, and at a fraction of the cost of traditional solutions. That's the Canvas advantage. Innovative teams need an EMR and payments solution built for both clinicians and software developers. We bring together everything it takes to integrate new digital patient experiences, care models, and payment arrangements. The Canvas platform enables orchestrating care services and payments for companies delivering direct-to-consumer virtual care, at-risk complex care, and everything in between. The Canvas platform enables established medical groups to get ahead of industry transformation, as well as novel payer-provider collaborations. Canvas is a headless EMR with built-in payments and insurance reimbursements. Build your new patient experiences faster on Canvas to keep your care team at the top of their game.
    Starting Price: Free
  • 13
    Connect Patient
    Connect Patient by ChartLogic is a mobile-friendly multifunction patient portal. This web-based solution allows physicians and patients to easily communicate and engage using any browser or device or browser, thereby improving the quality of care and enhancing the overall patient experience. For providers, the key features of the tool are patient history, secure messaging, patient intake forms, and appointment reminders. For patients, the primary features include appointment requests, pay bills online, and RX refill requests.
  • 14
    Buzz Medical Messenger
    Buzz has been developed with the healthcare professional in mind. Buzz Medical Messenger is feature-rich to dramatically improve the efficiency of your communication. Create a secure and trusted network of healthcare professionals and staff who are part of your daily workflow. Create groups/teams that mimic your normal workflow allowing for information to be shared seamlessly and efficiently. Buzz provides in-context integration within conversations to get Lightning™ fast answers via Skyscape's comprehensive portfolio of gold-standard medical information trusted by over 1 million healthcare professionals. Buzz has a strong track record in medical clinics & hospitals as well as home health, physical therapy, and other agencies handling the transition of care. Customer case studies show improvements in patient experience, enhanced provider satisfaction, as well as a reduction in hospital readmission rates.
  • 15
    The Patient Wait

    The Patient Wait

    The Patient Wait

    The Patient Wait is a mobile application available on the App and Google Play stores. The first of its kind, it is a healthcare information platform that allows patients to compare urgent cares and emergency departments. Features include: Lists urgent cares and ERs by proximity, xrays available, days open, contact information, in app navigation, crowd-sourced patient wait times, crowd-sourced Covid testing sites, crowd-sourced vaccine information. This physician finder is a great healthcare information tool that helps patients find the best, most appropriate venue of healthcare for them. By allowing patients to make informed decisions about where to go for healthcare, The Patient Wait creates a great patient experience for users before they ever arrive at an urgent care or ER.
  • 16
    CLARIFIRE HEALTH
    Clarifire Health is a sophisticated rounding solution with a robust workflow engine specifically designed to help healthcare organizations have control over the patient experience. Developed by Clarifire, a Florida-based WBENC certified company. Clarifire Health leverages workflow technology to streamline communications. Offered as a SaaS solution, Clarifire Health captures patient’s stories through quick swipes and taps in the mobile app, thereby improving service delivery, enhancing leader rounding in order to improve patient satisfaction.
    Starting Price: $2000.00/month
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