Best Patient Experience Software in the UK

DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience.

CrelioHealth (formerly LiveHealth) enables customers to deliver a more digital & connected experience. 1500+ medical labs & diagnostics centers use CrelioHealth to deliver more value to patients, doctors & health organizations. Clear communication & our digital platform has proven to improve patient experience which finally drives retention. Offer seamless patient experience - from booking home collections to receiving reports and making payments through the app, SMS and WhatsApp. With our integrated online payment system, allow patients to make payments from the app and check reports right when they're ready. Provide your patients an option to submit feedback right on the app. We've delivered over 200k patient feedbacks to our customers so far. Our mobile apps & easy interface lets you stay connected with your business at all times. Reduce your TAT significantly with instant delivery of reports to your patients, doctors and organizations.