Best Runbook Automation Platforms in China
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Compare the Top Runbook Automation Platforms in China as of March 2026
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What are Runbook Automation Platforms in China?
Runbook automation platforms are designed to automate repetitive and routine IT operations tasks, improving efficiency and reducing human error. These platforms allow businesses to create, manage, and execute workflows (runbooks) that automate system monitoring, incident response, software deployments, patch management, and other critical operations tasks. By integrating with various IT systems, cloud services, and monitoring tools, runbook automation platforms enable IT teams to respond to events and incidents in real-time, following predefined processes to maintain system uptime and compliance. Additionally, they often include features for error handling, logging, and alerting, ensuring that operations are performed smoothly and that issues are addressed proactively. These platforms help businesses achieve faster response times, improve operational consistency, and enhance scalability. Compare and read user reviews of the best Runbook Automation platforms in China currently available using the table below. This list is updated regularly.
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1
PagerDuty
PagerDuty
PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets. -
2
Callgoose SQIBS
ZEAZONZ TECHNOLOGIES
Callgoose SQIBS – The Future of IT Automation & Incident Management Callgoose SQIBS is a next-gen automation platform that optimizes IT operations, automates incident response, and enhances system reliability. It offers real-time alerts, on-call scheduling, incident auto-remediation, and seamless integrations to minimize downtime and improve efficiency. 🔹 Use Cases: Incident auto-remediation, on-call scheduling, process automation, IT request automation, event-driven automation, and cloud integrations. 🔹 Who Uses It? Enterprises, DevOps, MSPs, and IT teams in industries like SaaS, finance, e-commerce, telecom, and healthcare. 🔹 Key Features: Multi-channel alerts, runbook automation, no per-user fees, and full customization. 🔹 Pricing: Plans from Freemium ($0) to Dedicated ($1000/month) with automation included in every paid plan. Integrate with any ITSM, DevOps, or cloud platform. Scalable, cost-effective, and built for seamless IT automation. 🚀Starting Price: $10/month -
3
Squadcast
Squadcast
Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.Starting Price: Free -
4
Chef
Progress Software
Chef turns infrastructure into code. With Chef, you can automate how you build, deploy, and manage your infrastructure. Your infrastructure becomes as versionable, testable, and repeatable as application code. Chef Infrastructure Management ensures configurations are applied consistently in every environment with infrastructure management automation. Chef Compliance makes it easy to maintain and enforce compliance across the enterprise. Deliver successful application outcomes consistently at scale with Chef App Delivery. Chef Desktop allows IT teams to automate the deployment, management, and ongoing compliance of IT resources. Ensure configurations are applied consistently in every environment. Powerful policy-based configuration management system software. Runbook automation to consistently define, package & deliver applications. IT automation & DevOps dashboards for operational visibility. -
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FireHydrant
FireHydrant
FireHydrant is the only comprehensive incident management platform that allows you to create consistency for the entire incident response lifecycle to focus on fighting fires faster. FireHydrant is the incident management platform for businesses to manage their complex systems. Our solutions allow developers to resolve, learn, and mitigate incidents faster so they can focus on what matters most, keeping business operations running smoothly and the customers their businesses serve, happy. We're focused on building technology that thoughtfully re-engineers incident management and sets a standard for how businesses think about reliability. Our goal is to cut through manual processes and create a simple, intuitive, and best of all, delightful to use platform. Create consistency for the entire incident response lifecycle with FireHydrant, the incident management platform for teams of all sizes. Connecting integrations unlocks even more runbook automation with FireHydrant.Starting Price: $20 per user -
6
SolarWinds Service Desk
SolarWinds
SolarWinds Service Desk, formerly Samanage, offers an enterprise level service-desk and IT asset-management solution for IT, HR, or Facilities professionals that need a clear and intuitive system to help manage requests. Also, the fully customizable platform allows users to collaborate on challenging tasks and share ideas with the use of the in-app 'whiteboard'. Business can use SolarWinds Service Desk to Manage Hardware and Software, Organize and Manage Licenses and Contracts, Detect Risks, Keep up-to-date with License Compliance, and much more. Simply said, SolarWinds Service Desk is the solution that understands what it takes to manage the services in your organization successfully. Deliver world class service to your employees and minimize the impact incidents have on your business operations. Keep track of every asset to ensure employees are equipped with the tools they need to get their work done.Starting Price: $19.00 per user per month -
7
Enov8
Enov8
End-to-end “Business Intelligence” for your IT organization. Promoting transparency, control, and productivity across environments, release and data. Promote scaled agility across your IT fabric. A complete environment and release picture supporting collaboration across teams and providing the insight that organizations require today to drive competitive innovation. Improve visibility of your complex IT fabric allowing better collaboration and decision making. Manage complex computer systems & the end-to-end IT fabric through a centralized portal. Measure test environment usage to reduce IT spend and increase project productivity. Eliminate chaotic and non-repeatable operations by establishing control via centralized runbooks and using automation on regular & time consuming tasks. Manage change and contention effectively whilst providing real time health status and powerful analytics to determine business impact.Starting Price: $8 per month -
8
BigPanda
BigPanda
Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation. -
9
Shoreline
Shoreline.io
Shoreline is the Cloud Reliability platform — the only platform that lets DevOps engineers build automations in an afternoon, and fix issues forever. Shoreline reduces on-call complexity by running across clouds, Kubernetes clusters, and VMs allowing operators to manage their entire fleet as if it were a single box. Debugging and repairing issues is easy with advanced tooling for your best SREs, automated runbooks for the broader team, and a platform that makes building automations 30X faster. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. -
10
Rootly
Rootly
Rootly is an AI-native incident management platform built to help modern teams prevent and resolve incidents faster. It streamlines on-call scheduling, incident response, retrospectives, and status updates through intelligent automation and deep integrations with Slack, Teams, Jira, and Zoom. Powered by Rootly AI, the system automates root cause analysis, provides suggested fixes, and compiles incident data into clear summaries for faster recovery. Teams can manage incidents directly within their communication tools, reducing context switching and human error. With automated retrospectives and actionable insights, Rootly enables continuous improvement and reliability across engineering organizations. Trusted by global brands like Figma, Canva, Nvidia, and Webflow, it helps companies maintain uptime, minimize disruption, and create a culture of proactive resilience. -
11
Doctor Droid
Doctor Droid
Doctor Droid is an AI-driven platform designed to revolutionize monitoring and troubleshooting for engineering teams. It automates complex investigations, following standard operating procedures to analyze data across multiple integrations, identify root causes, and execute standard runbooks for self-healing. By proactively listening for alerts, Doctor Droid prepares relevant data and insights, reducing on-call time by up to 80% and enabling engineers to respond swiftly. It facilitates rapid onboarding of new engineers by automating the search for documents, learning new tools, and understanding data, allowing them to become primary on-calls from day one. With the capability to perform ad-hoc investigations, such as analyzing Kubernetes clusters or checking recent deployments, Doctor Droid adapts and creates new plans based on suggestions and existing documents. It integrates seamlessly with over 40 tools across the stack.Starting Price: $99 per month -
12
Runbook Studio
Kelverion
Kelverion's Runbook Studio is a graphical design application that enables organizations to harness the power of Azure Automation for developers and non-developers alike. The Studio comes packaged with integrations and solutions, making the process of creating, managing, and supporting automation runbooks accessible to all team members. It offers a drag-and-drop, code-free, graphical authoring approach, empowering users to create runbooks using a low-code/no-code capability. This approach allows users to transform manual processes into automation without the need to write any code, utilizing shapes, diagrams, and drop-down list forms. Runbook Studio provides over 800 integrations, including multi-vendor, cloud, and on-premise integrations, enabling API connections between enterprise IT systems. It also offers fully configured Runbook Solutions powered by Azure Automation for common automation use cases, ready to deploy at scale in a production environment with full logging.Starting Price: $1,095 per month -
13
Control-M
BMC Software
Control-M is an end-to-end workflow orchestration platform that simplifies how organizations build, schedule, and manage application and data workflows across hybrid environments. It provides a single, unified view that eliminates complexity and ensures critical processes run reliably and on time. With built-in integrations for cloud, mainframe, DevOps tools, and leading data platforms, teams can orchestrate everything from batch jobs to modern data pipelines. Control-M enhances operational efficiency through proactive monitoring, SLA insights, and predictive analytics that prevent delays before they impact the business. Developers and operations teams gain shared visibility and self-service controls, enabling faster delivery cycles and reduced manual effort. By consolidating workflow management into one system, Control-M improves reliability, accelerates innovation, and reduces operational costs. -
14
Axcient DRaaS
Axcient
Axcient Fusion allows MSPs to consolidate and converge infrastructure and workloads in a single cloud platform. Reduce the cost, easy management, near instant recovery, and Automated Run-books. -
15
Tidal by Redwood
Redwood Software
The highly-scalable, highly-resilient Tidal Automation platform keeps your entire automation initiative on course, whether you’re automating foundational systems like ERP or orchestrating complex new opportunities in Big Data, IoT, AI, and more. It’s all about leveraging automation to help the enterprise meet its mission. Tidal by Redwood is an easy-to-deploy, easy-to-use, scalable solution that provides a centralized, enterprise-wide interface for planning and controlling execution of business processes, applications, data, middleware, and infrastructure. -
16
Discover how to start your AIOps journey and transform your IT operations with IBM Cloud Pak for Watson AIOps. IBM Cloud Pak® for Watson AIOps is an AIOps platform that deploys advanced, explainable AI across the ITOps toolchain so you can confidently assess, diagnose and resolve incidents across mission-critical workloads. If you’re looking for IBM Netcool® Operations Insight or any previous IBM IT management offerings, IBM Cloud Pak for Watson AIOps is the evolution of your current entitlement. Correlate across all relevant data sources. Detect hidden anomalies, anticipate issues and resolve faster. Proactively avoid risks and automate runbooks for more efficient workflows. Correlate a vast amount of unstructured and structured data in real-time with AIOps tools. Keep teams focused, surfacing insights and recommendations into existing workflows. Build policy at the microservice level and automate across application components.
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17
XiteiT
XiteiT
Master your cloud operation flow with a centralized platform for all production events, runbook governance, automations, operational procedures and advanced analytics. Built to improve productivity and assist every team member to achieve more. Whether you are running on-premise or cloud native, a scale-up startup or a multinational, XiteiT takes away the pain of managing the day to day complexities of your cloud operations team. A CloudOps orchestration and automation platform that integrates all of an organization’s monitoring, productivity tools and related automation platforms. Manage all your cloud operational tasks from one place to create 360o observability and operational consistency utilizing existing people and processes for a more effective incident response and production management. Drive operational visibility, so decisions are prioritized, and remediation time is dramatically reduced. -
18
HCL HERO
HCLSoftware
Healthcheck and Runbook Optimizer that enables IT Administrator to easily monitor the health of their servers and perform informed recovery actions with specialized Runbooks. Powerful bundle offering comprising of HCL Workload Automation, HCL Clara and HCL HERO. Reduce manual labor, reduce downtime of servers, and improve IT operational efficiency across the enterprise with HCL HERO. HCL HERO effectively combines centralized application monitoring with runbook automation. It enables a single point of entry to see misconfiguration, performance or infrastructure problem on multiple environments. Users have an immediate understanding of the situation and where an action is needed with a clear and visually engaging dashboard overview. HCL HERO helps easily integrate a runbook library with customized monitors and KPIs. -
19
Kelverion Automation Portal
Kelverion
Kelverion's Automation Portal is a lightweight, self-service interface designed to simplify IT process automation by enabling end users and IT teams to trigger, track, and manage automated tasks across various platforms. It offers a forms-driven, intuitive interface that integrates seamlessly with automation tools like Azure Automation, Power Automate, Logic Apps, and System Center Orchestrator, as well as third-party systems via a full REST API. The portal supports both on-premise and cloud-hosted deployments and can be hosted as an IIS web application. Authentication is handled through Microsoft Entra ID, ensuring enterprise-grade user security. Key features include a live dashboard displaying time and cost savings from automation, request statuses, and top requests; support for high availability via Windows Network Load Balancing (NLB), allowing users to submit and manage IT requests on the go. -
20
Cutover
Cutover
The Cutover platform enables enterprises to simplify complexity, streamline work, and increase visibility. Cutover’s AI-powered automated runbooks connect teams, technology, and systems, increasing efficiency and reducing risk in IT disaster and cyber recovery, cloud migration, release management, and technology implementation. As a centralized system of execution, Cutover differentiates itself with scalable and proven dynamic, automated runbook technology that transforms enterprise IT operations with a new way of working. Cutover enables the creation of a template library of comprehensive, executable, and auditable runbooks covering the entire IT infrastructure. Cutover is trusted by world-leading institutions, including the three largest US banks and three of the world’s five largest investment banks. -
21
HCL iAutomate
HCLSoftware
HCL iAutomate is a part of Infrastructure Automation and Orchestration offering under the HCLSoftware AI & Intelligent Operations framework. It is an Intelligent Runbook Automation product that brings Artificial Intelligence (AI) and Automation together to simplify and automate enterprise IT operation lifecycle. It leverages Machine Learning (ML) and Natural Language Processing (NLP) to comprehend issues, recommend corrective actions, and initiate automatic resolution, enabling zero-touch automation. By leveraging a repository of over 3400 configurable and reusable runbooks, it provides robust end-to-end incident remediation and task automation across the infrastructure and applications landscape.
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