Best SaaS Management Software

If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.

ManageUp is a Saas management platform that helps empower and engage your team through effective team communication and organization. With origins in the healthcare industry, ManageUp has a comprehensive suite of tools and features designed with compliance in mind and the flexibility needed for on-the-go teams in any industry.

Step up your core back-office functions to achieve more simplicity, transparency, and efficiency. Experience the seamless engagement of your employees, HR, and finance teams with an all-in-one cloud platform. Move away from paper and manual tasks completely, to capture and leverage all information easily across your entire organization, for faster and more accurate decision-making. Manage the working time of your employees fully online: track absences and time off, record actual attendance, and handle individual and team work scheduling. Improve your time evaluation and reporting capabilities on a global level, while staying fully compliant with local legislation requirements. Allow your employees to manage numerous tasks on their own over a highly secure self-service interface. Besides moving all documents and workflows into the cloud, empower your HR teams to efficiently manage the agenda of payroll, new hires, benefits, events, business trips, and beyond.