Best Waitlist Software
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What is Waitlist Software?
Waitlist software provides organizations with the tools to collect and manage customer information in order to create waiting lists and customer databases. Compare and read user reviews of the best Waitlist software currently available using the table below. This list is updated regularly.
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1
TablesReady
Table's Ready, LLC
Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.Starting Price: $59/month -
2
WaitWell
WaitWell
WaitWell lets customers join a virtual waitlist from their phone, kiosk, or online, eliminating crowded lines and long waits. Staff can manage arrivals in real time, track wait times, and prioritize service efficiently. Automated notifications keep customers informed, ensuring a smoother and more organized experience for everyone.Starting Price: $250/location -
3
Qminder
Qminder
Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management. Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency. Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers. Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn.Starting Price: $389 per month -
4
Autonix
Autonix
Autonix is a Trackable Dynamic QR Code Generator frontend with a visitor management solution backend. We enable businesses to collect and view visit activity with a powerful dashboard reporting on important KPIs. Our visitor check-in options via QR Code, Kiosk, or unique web URL lets visitors have choice when checking in. Gain insights and earn trust with an easy-to-use visitor check-in system. All plans include unlimited trackers and scans. We support all kinds of types of QR Codes, styles, and export as PNG/SVG/EPS for further. Data is available in dashboard, with your Google Analytics. Visitors exportable as well. Zapier Integration and API available. Teams, SSO and more available for enterprise customers. Custom solutions and functionality capable, just request a demo and lets talk about your unique use case!Starting Price: Free Account Available -
5
HelmBot
HelmBot
Appointment scheduling, point-of-sale, staff management, marketing automation, and a whole lot more. HelmBot makes it easy for business owners to stay on top of all the complicated parts of their business in one place. HelmBot is designed to save you time and bring in extra appointments, every single day.Starting Price: $95 per month -
6
Yelp Guest Manager
Yelp
Yelp Guest Manager is a comprehensive platform designed to streamline operations for restaurants and hospitality businesses, enhancing the guest experience from reservation to table. Combining advanced waitlist management, online booking, and communication tools, it allows businesses to efficiently manage guest flow and reduce wait times. With features like real-time table availability updates, customizable reservation settings, and automated reminders, it helps optimize seating arrangements and minimize no-shows. Yelp Guest Manager also integrates with Yelp’s vast user base, enabling businesses to attract more customers through seamless online reservations. By improving operational efficiency and providing insights into guest preferences and feedback, it empowers businesses to deliver exceptional service and build lasting customer relationships.Starting Price: $129 per month -
7
SpotOn
SpotOn
SpotOn is one of the most comprehensive, integrated POS systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service. SpotOn excels in serving full-service restaurants, bars, and nightlife venues by providing a single, integrated system to run their business. Designed with speed in mind, the SpotOn Restaurant point-of-sale includes easy-to-read table layouts, the ability to quickly add items to an order, and make menu changes on the fly. The platform includes email marketing, review management, and the industry’s best reporting and analytics - all in a single, integrated dashboard that’s available anywhere your business takes you.Starting Price: $0/month -
8
Waitlist Me
Waitlist Me
The easiest and most effective way to manage a waitlist and reservations. Easily add customers to a waitlist on an iPad, Android tablet, or computer. Send text and phone messages to customers’ phones to let them know when it is their turn. Waitlist Me not only replaces pen and paper (or those weird flashing restaurant buzzers) but it creates more transparency around how long it will take for customers to be seated. Customers get a text notification when they are added to a waitlist and can check in to see how many parties are ahead of them and what their estimated wait time is from their phones. Beyond the benefits of waitlist management and improvement in guest experience, restaurants where Waitlist Me had been deployed realized increased seating efficiencies and improved ticket flow through the kitchen. Waitlist Me can be used for ANY business with waiting customers. Learn more about how you can use Waitlist Me to make your business run more smoothly and be more profitable.Starting Price: $19.99 per month -
9
Q Waits Business
Boolean Array
Our solutions are 100% app based. This means, you can use the business app to manage lineups while your customers use their phone to check-in to your business. Open/Close queue - Let customers check-in only when you are open. Close queue temporarily but still service to already checked-in customers, without impacting their sequence. Give flexibility to your customers to check in multiple ways. In addition to app check-in, allow users to check in by sending a TEXT (SMS) to a pre-registered number. Your customers are always updated with their position in the queue and with approximate wait times. Additional notifications sent when it is their turn for your service. Manage more one than one kiosk using the same app. Redirect customers to different kiosks based on their needs. Optimize queue flow and provide service in parallel. Get to know your customers before they arrive. Define service categories and get information at the time of remote check-in.Starting Price: $37.99 per month -
10
Awaiting
Vaporware
Be safe out there. Safely manage arriving customers with Awaiting's simple contactless waitlist. Stay within legal capacity limits . No matter if you’re legally permitted to see 10 or 100 customers at a time, Awaiting allows you to safely manage your business’ building capacity within the current and changing legal limitations. Protect your team from crowds. Overcrowding increases exposure risk dramatically with COVID-19. By limiting current customers in the store you’re protecting your employees’ health and your business’ risk of closing. Provide a safe experience for your customers. All of your customers deserve the same convenient experience they’ve come to expect from your business. But with the risk of exposure, at-risk customers are currently afraid to visit your business unless they know proper safety precautions are in place. This delivers that peace of mind for your customers. Your storefront gets a unique phone number that automatically handles customer text messagesStarting Price: $19 per month -
11
WaitlistPlus
WaitlistPlus
Our setup wizard will get you up and running quickly. Just answer a few questions and we'll configure your account to get you started. You get an email when new cutomers signup on your portal. Your customers get an email when they signup too, and you can automatically send reminders to them. Create as many as you need. Lists can be based on age, a date range, or nothing at all. The default ranking is based on the date they were added to the list, but you can also manually drag them up or down. Create priorities that bring certian customers up to the front of the list. Your customers can add themselves to your list, check on their status, and remove themselves all online. Customize your portal with your company colors. Send periodic reminder emails to your customers and allow them to see their position on the list. You can customize the content of the emails and control how much, if any, of the waiting list data they can see.Starting Price: $12 per month -
12
CAKE POS
Mad Mobile
CAKE POS is an all-in-one solution that helps businesses serve guests faster, scale their technology, and grow. CAKE transforms how restaurants connect with customers and future-proofs operations. With features like tableside ordering, online ordering, QR code solutions, and loyalty, CAKE maximizes your revenue streams and streamlines your operations while helping lower labor costs.Starting Price: $69/month -
13
Qmatic Experience Cloud
Qmatic
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more. -
14
QueuePad
QueuePad
Your customers can scan a QR Code displayed in your store front, or browse to a web URL, to join the queue themselves using their mobile phones. No need for Customers to download and install any mobile app, they just need to use their own mobile phone's built- in web browser. The queue status web page will keep the Customers informed and updated on their queue status. Our QueuePad mobile app helps in practicing social distancing and keeping your customers and staff safer. List of Customers currently in queue. The arrival time and waiting time length is shown, any customer notes are also shown. The phone icon when clicked allows a phone call or SMS to this customer. The list of Services, each of which is an independent customer queue. A maximum of 3 Services can be configured. The software can automatically send SMS notifications for each Customer once their queue reaches the Nth position. This service will require a valid SMS Gatewar API account and internet Wifi connection.Starting Price: $19.99 per month -
15
NexHealth
NexHealth
Deliver an end-to-end patient experience that integrates in real-time with your practice management system. The only solution that reads and writes data in real-time with your practice management system. We spend most of our engineering resources on creating the best bidirectional integrations with EHR and practice management systems. Now you can develop and deploy your product in weeks, not years. Our engineers consume our own API to build our own doctor-facing SaaS product, so you know you will always get an experience that is tested and can scale. Online patient scheduling allows visitors to see your availability in real-time and schedule appointments on-demand from any location or device. NexHealth scheduling software fully customizes your schedule right out of the box. Our team of product experts helps implement both your calendar of record and your EHR system – no matter how complex your schedule. -
16
QueueTix
QTix
QTix (QueueTix)™ is a smart queue management app with booking system, save time and money by replacing the expensive and ineffective pagers, call-backs and juggling papers to manage waitlist, line and booking. The system helps businesses to manage queues and bookings efficiently and effectively which frees you up to focus on serving the customers and maximize turnover. Also, QTix™ saves you time by giving freedom to run other errands while waiting and notify you when ready to be served. QueueTix™ can be used across various industries such as cafés, restaurants, retail, hospitals, banks, theme parks and many others. QTix (QueueTix) provides effective waitlist, booking and queue management system to make your customers happier and run business smoother. It will reduce walkaways, complaints and no-shows which helps to maximize turnover and dramatically improve productivity and customer experience. -
17
VirtualQ
Akcelita
We are a bridge to better customer service. Virtual Q minimizes customer exposure to "outside" lines when visiting stores, supermarkets and offices by providing a contactless way to manage customer flow. VirtualQ is a digital contactless platform designed for stores that want to keep operating safely in times of COVID-19 with features that benefit both customers and employees. VirtualQ helps you by: Giving a real sense of security to customers by enabling social distancing and limiting exposure to large groups of people, Helping manage customer flow inside store and complying with federal state limit guidelines. Providing the opportunity for store owners to design a service focused around customers reserving time slots to visit the store. Enabling access to create specialty lines to manage separately from regular lines and designed for specific groups of people like elderly individuals and expecting mothers.Starting Price: $15.99 per month -
18
iVision Mobile
iVision Mobile
iVision Mobile's SMS Marketing Software has NO long term contracts and allows you to easily upgrade or downgrade your plan at any time based on your messaging needs. While many messaging platforms charge more, our team provides hands-on customer support for users, regardless of plan type. Let us show you what true customer support is really like. Our mobile marketing and communications platform is loaded with features, yet intuitive and user-friendly for any business owner or operator to manage. Multiple LA-based clothing boutiques have leveraged text messaging communications to drive sales and increase retention with their customers. Manage multiple levels of user access and permissions with customizable menus and permission features that let you restrict as much or as little of the functionality based on the user's role within your organization.Starting Price: $59 per month -
19
Waitlist
Waitlist
Waitlist is a lightweight and simple tool to set up a waitlist for your next project. We offer built-in referrals so existing users can refer others, integrations with over 5000 apps, custom email support, no-code and API docs, and a large suite of other features to customize your launch!Starting Price: $15/month -
20
QaTable
QaTable
Customers want to know the status restaurants before going and without calling. Putting your availability online lets customers know and provides a way to get in online. When you have available tables, they can queue their party to arrive within the next 30 minutes. When you have a wait, they can join the waitlist from your website saving a calls and waiting. Q was designed by restaurant people for places that operate mostly first come first served. This app eliminates paper lists, buzzers / pagers, and provides text messaging to keep lobbies clear of waiting parties. It provides a professional system, improved operational efficiency, and a better guest experience.Starting Price: $39.99 per month -
21
ConnectSmart® Host
QSR Automations
ConnectSmart® Host is a front-of-house solution that helps manage reservations, waitlists, tables, and serving staff. Plus, it gives you real-time trends and analytics. -
22
SevenRooms
SevenRooms
SevenRooms is a guest experience and retention platform that helps hospitality operators connect data across the guest journey. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to automatically drive revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf. -
23
HostConcepts
JTECH
HostConcepts® is an all-inclusive solution for restaurant table and waitlist management. Manage your waitlist, track reservations, and optimize table and server management with ease. Stay connected to your guests via unlimited text. Add a JTECH Guest Paging system to ensure you stay connected to all your guests via their preference. With HostConcepts, easily manage your front of house and provide the best guest experience with the flexibility to choose the features that meet your business' needs. Text guests a reservation reminder 24 hours in advance and send texts when their table is ready. Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist. Ideal for restaurants, pharmacies, salons or anywhere that could benefit from automating the task of adding clients to a waiting list or having them stand in line just to be added to a list. -
24
Qudini
Qudini
By perfectly choreographing your customer experience with scheduled appointments, virtual queues and fast-track order pickup. Offer a safe, convenient and premium service that drives foot traffic, sales and loyalty, by enabling your customers to seamlessly schedule appointments for in-store services, store visits and virtual services. An online booking system built for retailers and banks. Retain walk-in customers by enabling them to join a virtual queue / digital waitlist (by phone, a host or a kiosk) and receive personalized updates while they wait to receive service or enter your store. Enable store associates to seamlessly count store occupancy across multiple devices. Drive online sales and loyalty with seamless door side and curbside pickup of online orders. Qudini enables your BOPIS to click and collect customers to check-in by phone, host or kiosk and to receive updates while your store team brings their order to them. -
25
LRS Connect
Long Range Solutions
Don’t leave your Guests or Staff waiting for an answer. Send notifications via text and LRS pager messages with a simple tap. LRS Connect is here to keep your operations running smoothly. Engage your guests and staff in the way that is most convenient for them. Supporting SMS, pagers, QR codes, personal mobile devices, and buttons, LRS Connect is the premier on-site communication platform. Monitor operations with an on-screen performance dashboard. Understand guest and staff interactions, review traffic behavior and efficiency, analyze reporting reporting data, and export data via CSV or robust APIs. Add guests to the list, quote their wait time, and record customer preferences in mere seconds. For staff, communicate immediately and assign tasks in real-time to ensure a smooth operation. Use any browser across multiple devices to manage your business from anywhere at any time. No additional software is required. -
26
Purple Dot
Purple Dot
Unlock a new revenue line for eCommerce with the world’s first waitlisting platform, and convert demand like never before. Let customers buy ahead of time. Whether through pre-orders, replacing out-of-stock buttons, or locking-in Sales customers before end-of-season, our waitlists help you sell more by converting more customers, regardless of whether you’re ready to sell at that exact moment. Our predictive analytics lets you easily break down how accurately your buy matched demand. See how much more you could have sold all the way down to the SKU level, and use this data to order smarter next time. To be successful, a waitlist strategy requires a dedicated shopping flow to gain trust and maximize conversion from your customers. Our end-to-end solution blends seamlessly into your site from the express checkout all the way to a self-service portal. Sell your new product lines before they’re available for general sale with Purple Dot pre-sale waitlists. -
27
Cliniconex
Cliniconex
Our light-touch workflow engagement platform helps care providers automate communications and engagement to simplify healthcare journeys for patients, families and staff. Better equip your team so updating patients, resident families and staff becomes second nature. Eliminate the burden of manual outreach so teams can focus on what matters most: caring for residents/patients. Be prepared for unforeseen situations by having a good communication plan and the right tools in place. Automated Care Messaging is a communications platform that works inside and alongside the tools you already use and adapts to the way you use them. Sold and supported by PointClickCare as well as compatible with any other EHR, our light-touch solution makes communicating with residents, families and staff a breeze. -
28
Waittable
Waittable
Waittable is a cutting-edge, cloud-based waitlist management software designed to streamline operations, enhance customer experience, and drive revenue growth for restaurants by bringing off Waitlist, Reservation, and Table Management and data driven CRM. Key Features 1. Online Waitlist Management: Reduce physical wait times and improving the overall dining experience. 2. Real-time Updates: Automatic SMS or WhatsApp notifications about wait times and status updates keep customers informed, minimizing frustration and anxiety. 3. Table Management: Optimize seating arrangements, reduce wait times, and increase table turnover with Waittable's intuitive table management system. 4. Customer Notifications: Personalized SMS or email updates ensure customers stay informed about their wait status, promoting transparency and trust. 5. Reporting and Analytics: Data-driven insights help restaurants optimize operations, identify trends, and make informed decisions
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