Galaxus.ch Reviews 31,472

There is no better online shop service. - great offer. like many other people, I find myself quite often lacking the specific item I am looking for. price tracking metrics. the price tren... See more

Bialetti Moka 2 Cups Very happy with this purchase. I ordered it on Friday morning and it arrived already on Saturday, which was perfect timing for me. My old moka pot had started to affect the tas... See more

Good service. Good offer. It is true that the prices are a bit more expensive that on other providers. But the quality of the service is excellent. No problems with returns. No delays. Just be careful... See more

Long time customer. Almost everything you need, and it is a Swiss shop, which feels better than buying from big American/EU counterparts. Good website, great product range, fast delivery.

Delivery has always excellent. My items allways arrive within the given delays after I ordered them. I've ordered numerous times from Galaxus and everything has always gone smoothly. The items mat... See more

I'm a long time customer and Galaxus is my go-to for almost everything - from stationery to electronics, from booze to cleaning products. Almost everything. The prices are great, the delivery is quick... See more

I have been ordering from Galaxus for at least 5 years and am pleased with the service and products. I highly recommend Galaxus.ch to everyone who lives in Switzerland, and I personally prefer it way... See more

Always a good experience. Goods arrive next day in 99% of cases, even if I order late in the evening and prices are very good. I have had little reason to use customer service, but in the few cases... See more

Second time ordering from Galaxus and I've not had any issues so far. I haven't tried returning anything, so I don't know how the process is, but delivery is super fast and products arrive intact.

I really like ordering from Galaxus. First of all, they usually have everything I’m looking for. They have great service, great delivery. Everything is very easy and works fantastic. I’m always please... See more

Delivered the next day after ordering, incredible! The printer is easy to use, and the print quality is good. I had some trouble installing the drivers, but I solved them using the CANON website. I d... See more

I bought a Sebra doll's bed from Galaxus. Including delivery, it was the best price I could find anywhere. I'm super happy with the beautiful, high quality, well-designed product.

Great product, in fat so good that having bought two, I ordered another two for the spare room. Great selection and availability too and delivered super swiftly, as described and in perfect condition... See more

I order anything from Galaxus since many years and I am always satisfied with delivery times, products offer and quality. The support team has been great when I needed help.

I use Galaxus for many years now. It is my go to for price, availability, delivery and customer support. It has it all! Galaxus is fantastic! The information on the website is always correct (in my... See more

Ordered an item costing more than $1000. They sent incorrect item although I precisely told them what I wanted. The customer service answered my complaint about the incorrect product with the follow... See more

I ordered a PS5 and received someone else's order of furniture - 5 days later and no concrete solution or timeline to get my product. Whilst they have friendly customer support, Galaxus seem m... See more

J'ai commandé de la papetterie. Le produit était comme décrit, a été livré à temps et en parfaite condition. Merci.

Excellent service. Ordered 7pm 17th December, probably their busiest time of the year. Received morning 19th December. Outperformed all other online retailers. Thank you Galaxus!

Great selections, super services. No issue if anything is broken or bad its simply changed. You keep your history. Not always the best price

I have had very few issues with any of my orders but when I have, they are resolved quickly and efficiently and with very friendly and helpful customer service assistants. I especially like the Galaxu... See more

Really satisfied with the experience. Professional and fast delivery. I ordered my laptop on a Saturday, it was delivered at home on Tuesday early in the morning. My signature was required for the del... See more

I have made some purchases from Galaxus when I'm in Switzerland. So far I have been very satisfied with their selection, their prices and their extremely fast deliveries.

In the absence of a credible offering from Amazon in Switzerland we were delighted if initially sceptical to find Galaxus. Our scepticism proved unfounded, the process was simple and straightforward,... See more

Galaxus is always professional, fast, and overall very reliable. Customer service is also top! I recently bought a new luggage and the price was unbeatable and it was delivered in no time.

Like always, last item I bought arrive super fast. Bought it on Tuesday afternoon. And Wednesday midday was already at the door of my house.

Ordered Friday late afternoon, delivered Saturday morning. Amazingly quick delivery, earlier than indicated during ordering process. Reasonable pricing. Payment against invoice. Kudos for such great o... See more

I have been a happy customer of Galaxus (and Digitec) since they opened. I have bought many items from the two of them over the years. I have had very few reasons to complain so far.

The best, wide variety of products, fast delivery, great customer support. I bought a waffle maker and the delivery came overnight

Ordering on Galaxus was straightforward, checkout was easy, and the shipping was quick. Everything arrived as promised. Would definitely order again.

I’ve been ordering from galaxus for a few years now and the service has been impeccable. Whenever I had issues, customer service was very helpful

My purchase arrived the next day and was in recyclable packaging! A bargain for 4 items! Thanks ☺️

I order a lot here and I always get my package around the time they promise and in good condition.

I love galaxus. They always send out their products on time, they have a lot of cool features. The resolution of issues is also really fast. Not even an hour and I already had my money back for a clai... See more

Always fast and/or according to the delivery stated. Any problems are dealt with without any problems. Highly recommended.

My first attempt to order these products was unsuccessful as , after a long wait, I found out the package was apparently damaged en route and so was withdrawn.This put me off using Galaxus for a while... See more

Love Galaxus - it has so many things on very good prices and very quick deliveries. Happy to order from them.

Galaxus has been good all around: products advertised in stock, good prices, good promotions, quick deliveries. They only get 4 stars because of one purchase of an electric scooter whose battery wa... See more

I recommend this online shop. I delivers fast with no issues until now.

fast, reliable, good sortiment. although getting a little bit pricey (if you are not lazy, you can get basically everything cheaper at the corner store). compare prices before buying

Great and prompt answer from their custom service. Delivery as promised!

Very fast delivery and excellent client support 👍 I’m using Galaxus for many years and would strongly recommend it to everyone!

I've been using it for several years now to order household items, electronics, books and beauty products and they always give fast delivery and the products are as described. Definitely the best onli... See more

Easy to order, easy to search products, easy to pay. But what is interest you split order in two packages and i do not way.

Spotless! On time with constant updates a perfect product

I bought a car battery on Galaxus and only after ordering did I notice (in very small print) that there was no warranty. When I realized this, I tried to cancel my order just a few minutes later... See more

Fast delivery, the quality of zwilling and le creuset is top!

More than once, before the order it indicates "delivered" tomorrow, but once ordered the delivery changes day after day without excuses or notice. Brack is a lot more respectuf for its customers so I... See more

I often make orders and enjoy the functionality of the platform as well as efficiency of customer service which I needed a few times.

Delivery was fast but the Planzer left my package outside under snow storm instead to walk 50 meters to my house door! To my complain, they were very rude! Their customer service is very poor.