Kitchenology Reviews 415

We were extremely impressed with the whole process from planning to completion. As our original plans changed we felt listened to and assisted with helpful and encouraging advice. The whole team inv... See more

Well planned design using existing white goods where possible, this avoided scrapping nearly new equipment. All subcontractors were introduced by the project manager on their first visit. Access a... See more

Bought a new Neff double oven from Kitchenology to replace a similar oven which needed replacing after about 20 years of use. James dealt with the purchase excellently. Had to wait for delivery and fi... See more

Bought a washing machine and dishwasher after having great advice from James. The appliances were ordered and fitted within 5 days and the old ones taken away . Both appliances were tested before the... See more

Arrived in the agree time scale, both delivery men were polite and explained what they were going to do. Got on with it giving my son time to clear the cobwebs that has accumulated behind old freezer... See more

Efficient and quick installation of new £550 Bosch washing machine and disposal of our old 30-year-old Bosch predecessor. (The old machine had fused all the power in the house when its heating element... See more

Amazing service from Kitchenology!.. Purchased a new Bosch washing machine.. I was given the best price I could find anywhere on the high street or online.. Ordered on the Wednesay, the new washing... See more

Kitchenology, Penarth. The price of the oven was the same as other major online retail companies and the oven was delivered and fitted within days. Despite a slight problem with the kitchen unit into... See more

Excellent service throughout Very knowledgeable and helpful information given by the people in the Penarth shop Installation went smoothly and very happy with everything So much so that we wen... See more

Lovely showroom with a great range on display. Very helpful and purchase very smooth. Tumble dryer came with free fitting and free removal of the old one. Text on the day confirming appointment time.... See more

Mike and James were fantastic start to finish. Mike project managed the work from start to finish, his committment, reassurance and professionalism was outstanding throughout. Whilst there were a f... See more

Amazing customer service from James and the team!!💥💥💥 They all go the extra mile to help, delivery was super efficient and with text reminders too, earlier than promised!! Prices are better t... See more

Considering we were asking for new worktop, hob and sink on top of old units and facilities, Kitchenology did a great job, worked with our requirements and achieved just what was requested. The whol... See more

A great service from beginning to end. The presentation of the shop makes it feel expensive, I thought they just did kitchen design and high end goods but I was pleasantly surprised as they do affor... See more

Good variety of products. Friendly and very efficient staff. Ordered a fridge freezer - it arrived before the estimated time and the kitchen fitter did an excellent and thorough job in sorting out the... See more

Only giving 5 stars because I can't give more. Amazing service for my mum who can't get out and about too easily. After a phone call to the shop, James visited Mum's house, discussed options for a ne... See more

New washing chosen from website, popped into store (fabulous) to see it. Fast and efficient service and choice of delivery date/time. Cannot fault having such a great store on our doorstep 👍💯✅😁

Everything I needed to know about the appliance and after sales guarantees etc., was explained thoroughly and in a relaxed non pushy honest manner. I knew I had come to the right place. The pricing is... See more

Helpful service in store, found what I wanted very easily.Not long to wait for delivery. Also the men that delivered my fridge freezer were very quick and didn't create any mess when removing my old a... See more

Very helpful in providing a washing machine there and then as mine had just broke and needed a quick replacement. James was very helpful and thorough

Very helpful and informative in the shop. First two electricians were polite, unfortunately they did not have the right tools to adapt to fit in the hob. Next day another electrician turned up, h... See more

Excellent staff and professional appliance and TV fitters. Overall I am very happy and would highly recommend them.

Friendly , knowledgeable staff .

Helpful and informative staff. Efficient delivery and fitting

James knowledge and advice for my purchase. Going the extra mile in delivering my package as it was a little heavy to walk home with it. Service from a family business, care and attention to detail. L... See more

Easy to deal with. Knowledgeable re all the products when questioned. Installation was first class - despite it not being straightforward. Was very pleased with the whole process - would definitely... See more

All went smooth from start to finish! Popped in store to order asked for a dilervery date that i needed! The guys that dilivered my fridge/frezzer were happy to put on shoe covers & were happy & po... See more

Excellent service from very helpful staff! Our old dishwasher broke down on Sunday evening; ordered a new one from Kitchenology on Monday morning and it was delivered, expertly fitted and fully workin... See more

The guy who served me was friendly and very helpful. Could choose my delivery day. They arranged to deliver at 10am and were on time. The delivery driver was great, took the tumble dryer upstairs for... See more

We bought a fridge freezer. The chap at the shop was knowledgable and helpful at purchase. The delivery was on time and they were very good at taking care of our home as they installed the fridge free... See more

We had a very good experience using Kitchenology earlier this year and had no hesitation in using the same company again. We ordered an integrated dishwasher and within a week it arrived and was fit... See more

Very competitive, friendly and professional service at the show room. Which continued through to delivery and fitting to time and quality. And best of all I bought from my local high street and was ab... See more

My machine was delivered within 2 days. Problems fitting but not the shops fault. Previous machine was smaller. All fitted. The plumber was excellent even though it was a very difficult job.

Mike in sales was very helpful in sourcing a replacement Miele dishwasher & at a very competitive price. James did a great job with the installation. All in great experience & really good to shop l... See more

Great service, great product and availability and fitting within a reasonable timeframe. I'm a very happy customer and should I need a new appliance in the future you'd be my first call. Thank yo... See more

I'm an interior designer based in Penarth and would highly recommend Kitchenology. The team and very helpful, friendly and knowledgeable. We've worked together on projects and I will be back soon!

Independent retailer with a real personal touch. Really helpful in choosing the product and a great installation service with local tradesmen who seemed genuinely interested in what they were doing. C... See more

Our operative James arrived on time. The job was not easy but he persevered and did an excellent job of installing our integrated fridge. He was clean and tidy and very pleasant.

Quick delivery, ordered Wednesday evening and was delivered Friday morning. Rang Thursday to arrange a time slot and delivered right on time. Were very polite and helpful.

I think BEN was the name of the man who waited on me -- and he was very helpful and not a bit pushy. He gave me the time I needed to think about my purchase. I haven't started actually USING this equi... See more

We needed a fridge fairly quickly and I can say the service we received from Kitchenology was second to none! Great service, fridge bought and delivered the same week. Great local business - would hi... See more

Only 5 stars. I would give 6 if I could. Mike was very helpful in making sure we got what we needed. This included a site visit to check measurements. No trawling the internet for me. kitchenology di... See more

Great to speak to a nice man ,who ordered my tumbler dryer and paid to be delivered to another address,so easy .

They were very knowledgeable about their products and took time to explain the differences with various appliances I will be going back to see them about other appliances in the future

Very helpful in store advice on a new double oven. Delivery was very quick. The electricians who fitted the oven arrived within minutes of its arrival and took all the packaging with them as the weath... See more

Bought a new TV set it up for me and programmed the channels to make sure everything was working properly for me took away the old tv was very tidy and professional couldn’t fault the service .

I recently purchased an integral Fridge Freezer locally from Kitchenology in Penarth. The staff at the shop are all very pleasant, helpful and obliging -which does make a change! The Fridge Freeze... See more

I am very pleased with my purchase of a washing machine. The experience I had was excellent. The quality of the product is good. The delivery and installation was prompt and exactly when promised.

I rang and explained item needed. They came up with appropriate item straight away. Said could deliver in a few days and take away broken fridge (charged for this but expected).

Very helpful in the shop and good communications throughout keeping us informed of delays from the manufacturer. Great delivery service - punctual and helpful in installing the cooker. We’re very happ... See more