Moonrakeronline Reviews 215

Firstly, customer service is well above average, (thanks folks). Secondly, the rewards scheme is a worthwhile addition to the buying experience. Now, I won’t use the, but or however, maybe some... See more

Order placed late in the evening arrived 24hrs later 50m of equipment wire and 8xPL259 connectors for Mini 8x coax 10 PL259 RG213 plugs and a 1:1 balun, Quality wise impressive using a large solderi... See more

I bought the Heil headset to use with my Anytone 878 UV II+. It arrived quickly, but upon connecting it and transmitting, I experienced motor boating. On contacting Moonraker I was told this a known... See more

What a BRILLIANT company to deal with. I have used MOONRAKER a number of times BUT 2day they excelled. I asked if they could send me a certain Radio Manual, within seconds the manual arrived in my e-... See more

Worst customer service on the planet. Emailed three times phoned requesting to order something with nothing done no replies to anything. Supplying manufacturer is also completely useless, RM ITAL... See more

Came to an agreement. Returned a Diamond power supply which stopped working. Unit was 2weeks older than 1 year. Returned unit. I was advised it had a 2year guarantee and would be dealt with free... See more

After a bad experience with a well known retailer this a breath of fresh air. Antenna went together easily and once in position it had a flat vswr across both bands. I was also able to work a 2m rep... See more

Had good experience with the Moonraker Group PX/Sales Team. Recently offered up some of my surplus radio/Morse gear. Quick response and reasonable prices offered for my gear. Funds generated from sal... See more

I have both visited the Milton Keynes showroom and made purchases online. The showroom staff were most helpful, amiable and knowledgeable. Online purchases have been shipped quickly and the order... See more

my first order and it was handled super fast and efficient with regular updates. Shipment arrived in South Africa within 2 days Door to Door! That was amazing and impressive. Anytime again, thank you... See more

Recently took delivery of parts for my antenna farm a new fibreglass 2m pole to top out my rotator with a new 2/70 Yagi, happy as always with the cost and speedy delivery. Most of my equipment has bee... See more

Have to give 5 stars because of how they dealt with courier issues. Have given the courier (DX) 1 star on a separate review due to their incompetence. But as a shop, moonraker are a great company wit... See more

I understand that 3 or 4 UK ham radio businesses have merged with Moonraker Online. One of these is Nevada Radio. I have been a customer of Nevada's / Moonraker Online for just over 20 years. The... See more

Sales team were prompt in recommending me a few suitable products and talked at length about the pros and cons of each. They answered any and all questions I had about the options and I believe I arri... See more

The purchase was very smooth and arrived quickly. Unfortunately the box it came in was really badly dented which dented the box of my radio as well. A bit of a shame as this could’ve been avoided. A... See more

I was looking for a telescoping mast to mount a TV antenna to my RV. I wanted to be able to obtain enough elevation to have good TV reception in deer camp at a remote location. I bought the 17' mode... See more

Moonraker are an excellent company to deal with. They quickly dispatch my orders and are usually delivered the next day. I am always advised they have received my order and when it has been dispatched... See more

This antenna far exceeded my expectations, moonraker have always been thought of as a budget brand but this product is nothing of the sort, build quality was very good indeed, the metal work on the a... See more

Prompt despatch of another 10m spirit of Air extendable pole/ These are GREAT poles and proof, if it were needed, that you DO get what you pay for.

I have two Spider beam poles (12m). If you remove the top two sections you can insert a plug and eyebolt. These parts are not available in the U.K. after numerous emails with Spider beam in Germ... See more

The service from Moonraker is second to none. My antenna arrived the next day in some seriously robust packaging. I'm delighted with the performance of the antenna.

It was impressive how fast from ordering to dispatching was fast. It would be nice if Moonraker can calculate the import taxes and duties and add to the payment so that you do not have to do it afterw... See more

Customer service of the next level, we had issues dealing with a few things ,and Alex and Jez couldn't have done anymore to make things right. And because of the effort put in to fix things, I wouldn'... See more

I collected my order as I was passing the shop. Really friendly staff, had a great chat to Lee who was very knowledgeable and helped me with my purchase. So many nice radios in the store on display

Needed a replacement microphone for an FT847. Perfect product. Arrived quickly and works well. Thank you Moonraker. Great service as always.

Fantastic company to deal with. Will be my go to shop now for radios .only use radios for work so not massivley knowlegable on them. Great staff and communication A 1 service

Got this item at a great price that couldn't be beaten by any other company. Offer of next day delivery also meant I had the item by noon the next day. Great item. This is a very powerful tool if y... See more

Great 'fuss free' service from Moonrakeronline. As a first time customer with online purchase of a little Quansheng TK11 (8), with an accessory added, I was very reassured when I phoned to check on t... See more

Phone conversation when I phoned was very helpful Gave the part number of the item & took the order Came 3 days later very happy with the microphone works fine thank

Easy ordering process, prompt delivery of well packaged items. Their pricing is quite competitive too. I use them often.

Had exceptional service from Alex at Moonraker Did a px on a few items. Transactions went well. Plenty of correspondence, very responsive. Highly recommended.

Absolutely superb seller - Fast delivery of top quality items and great comms . Perfect , Thank You .

I ordered my X30 online to collect a couple of days later as I was passing near the shop. Really friendly staff with a great range of equipment on display. The X30 was quick and easy to assemble and w... See more

Easy to navigate website and ordering was a breeze. Products delivered promptly and well packaged. No issues whatsoever

Great Service from MoonRaker free delivery, prompt service and friendly advice and what a great little radio 👍

I ordered in error a UHF swr metre. Jez sorted the issue quickly on fuss. Very good customer service. Cheers Ron.

Great supplier. Helpful knowledgeable staff. Quality goods, superb selection, Well packaged, promptly dispatched. Keen prices

A great experience and great product. Happy to answer all my questions and shipment was fast Thank You

Fast and efficient delivery the products has give very good clarity to my sdr experience and are good quality products

Moonraker sent the order out fine, but parcel force didn’t read the updates to their system made by the customer. Spent nearly a week chasing and waiting for the parcel. Moon raker 10 / 10 as always.... See more

Decided to trade in my FTDX3000 for a FTDX101MP, got a good price for my old one without all the hassle of Ebay etc, as I was fairly near the shop for work decided to pop in and collect, bought a se... See more

Very fast shipping to the USA, it arrived in great condition

Ordered on march 6 and received on march 13.parcelforce 48 service. The inside box was also damaged and magmount was loose inside but not damaged

This 20/40 dipole looks well enough. The first thing I did was cut off the cable ties and replace them with wire clamps. A lot stronger. I am not sure if the ‘key’ rings are galvanised but they won’... See more

As always customer service was spot on. As for Icom 2730, it’s a great radio, does what it says on the tin. I suppose the only minor issue is that I find the on/off button really quite small and if y... See more

Ordered an antenna and some coax, both delivered quickly and well packaged.

Price ok. Slower shipping than advertised on their site. No response from customer service when emailed. Product finally arrived. No usb cable with the product. Over-all very "meh". Not sure I'd bothe... See more

First class company to deal with, very fast delivery, great product.